The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,476 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

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“beautifully packed, fast delivery - I was very pleasantly surprised 👍”

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Posted 2 years ago

Thank you for taking the time to write this review. We're glad you had a positive experience shopping with us

Posted 2 years ago

“My first purchase from The Dressing Room and I will be back! Very quick delivery, I ordered and few dresses for choice, the refund was also quick to be returned to me. See you soon !! Lesley”

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Posted 2 years ago

So glad to hear you had a good experience ordering from us. Thank you for taking the time to leave us this review.

Posted 2 years ago

“Was amazingly quick delivery but unfortunately was too small but they credited my account very quickly.”

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Posted 2 years ago

Thank you for the review. Lovely to hear you had a great experience, hopefully next time you will have better luck with sizing!

Posted 2 years ago

“The Dressing Room is my very favourite clothes shop, with fabulous clothes, exceptionally helpful assistants and a really welcoming atmosphere. I would give it five start but I think they sometimes go too far with the boho vibe and I would welcome some different styles in the clothing ranges”

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Posted 2 years ago

Hi Isabel, thank you for your feedback. I'm glad you've had positive experiences shopping with us. We have lots more styles coming this season we hope you will enjoy.

Posted 2 years ago

“My “Go To” on-line independent retailer. I rely on this team to keep me abreast of colour and style trends as well as providing a regular range of tried and tested brands. With my purchase this time, I received my first ever Goody Bag & having no expectations, I was delighted with the contents. Thanks Dressing Room, you made my day!”

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Posted 2 years ago

Hi Allison. We're so pleased to hear about your positive experiences shopping with us and that you enjoyed your goody bag. We look forward to you shopping with us again soon.

Posted 2 years ago

“Fabulous service, delighted with my Veja trainers!”

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Posted 2 years ago

“Made a recent purchase as a new customer (first time purchase). I was impressed by the speed with which my order was processed & despatched. The standard of care in packaging the garment & the overall presentation in a beautiful box was superb. Will certainly be purchasing from The Dressing Room again & would highly recommend them to others.”

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Posted 2 years ago

Hello, Jan. We're so pleased to hear you had a positive experience as a first-time customer of ours. We look forward to your next order with us.

Posted 2 years ago

“Fast service and postage and stunning coat will be back 👌”

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Posted 2 years ago

“Absolutely excellent service as always.”

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Posted 2 years ago

“So delighted with my shoes, gorgeous packaging. X”

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Posted 2 years ago

“There is always something (usually more than 1 thing) that I’d like to buy there! Payday is the best day I can visit! The brands, the layout, the attention to detail and the friendly kind staff are always a reason to go and visit. My husband even commented on how colourful the shop looked recently!”

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Posted 2 years ago

We're thrilled to hear that you enjoy your time shopping with us. Thank you for your lovely comment and we hope to see you again soon.

Posted 2 years ago

“Incredibly swift delivery. Fantastic service!”

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Posted 2 years ago

“Standardly I love the Dressing Room but I’ve recently returned 2 items directly to store and only been refunded for one. I have sent details twice but not heard back. Please can someone help?”

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Posted 2 years ago

Hi Claire, thank you for your message. So sorry for the inconvenience caused when returning your items to us. I believe this is all sorted for you now. If there is anything else we can help with please let us know.

Posted 2 years ago

“Although I didn’t keep my order the parcel arrived really quickly… return was easy … refunded almost immediately”

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Posted 2 years ago

“What wonderful service all so quick and beautifully packed. Just wish you were here in Yorkshire!”

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Posted 2 years ago

“Super efficient, stylish clothing. My go to store for American Vintage Massachusetts long sleeve tops, I have one in every colour - shows off my décolleté 😄”

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Posted 2 years ago

“Fabulous customer service and prompt return and refund. I stumbled across the Dressing Room by chance - will be back, but in person as I need to try before I buy. However the option to chat through my purchase was available prior to buying online.”

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Posted 2 years ago

“Dealing with the Dressing Room is stress free, even if you need to return items. First class service from the moment you choose your item. Highly recommended.”

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Posted 2 years ago

“Great choice of brands, superfast delivery and perfect packaging.”

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Posted 2 years ago

“Gorgeous hat, wrapped and sent beautifully, fab delivery , its a 5 star all round. I will be back 🤩lovely store online x”

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Posted 2 years ago

The Dressing Room is rated 4.8 based on 1,476 reviews