The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,490 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“This was my first order from TDR and I was not very impressed! I placed my order on 31st May, I received the standard order confirmation email and then another on 1st June to tell me my order was dispatched. On June 4th a very nonchalant email arrived in my inbox to tell me that the item was actually out of stock therefore it had not been dispatched afterall, the emails were sent in error (it took them 4 days to spot this!) Then, rather than issue my refund immediately (as I would have expected) they asked if I wanted to order something else! Er no, had I wanted anything else it would have been on my initial order thus I even had to instruct the refund. As I say, not impressed. Happily, I did order the item from another online retailer who were fantastic - hats off to Anthropologie for a speedy hassle free service.”

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Posted 6 years ago

“The packaging was very nice and product was delivered in good condition and in good time. Thank you!”

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Posted 6 years ago

“As always the personal touch! I called as having technical issues, & the transaction was resolved directly very quickly It feels like nothing is too much trouble Thank you”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Extra fast shipping.”

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Posted 6 years ago

“Very quick delivery and an easy returns policy.”

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Posted 6 years ago

“Very quick delivery and impressed with the packaging of the item I purchased.”

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Posted 6 years ago

“Happy with goods and service”

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Posted 6 years ago

“I have to say I am very disappointed with the service to date. I placed my order last Friday over a week ago and I have not received my order to date despite having paid 10.00 sterling for shipping which is the most I’ve ever had to pay unless it’s on fast track.”

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Posted 6 years ago

“Beautifully packaged and uber fast delivery. Thank you.”

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Posted 6 years ago

“My order arrived quickly and was beautifully packed. Sadly I had to return the item. The return process was extremely simple and I very soon received my refund. Excellent service. I will definitely used The Dressing Room again and would have no hesitation in recommending them.”

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Posted 6 years ago

“It was super easy to order, I got a 10% discount for my first order and the item was delivered really quickly. The packaging was lovely and while I appreciate how good it looked, I did think you could use less packaging.”

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Posted 6 years ago

“Excellent customer service and fast dispatch, as always.”

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Posted 6 years ago

“Beautifully wrapped and received very quickly, as always!”

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Posted 6 years ago

“Very quick and efficient service”

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Posted 6 years ago

“loved buying from you... quick... gorgeous stuff and beautifully presented! Thank you! :-) xoxo”

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Posted 6 years ago

“Quick delivery Helpful staff Love my jeans !”

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Posted 6 years ago

“The best online shopping I received my order within two days beautifully packaged. Thank you”

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Posted 6 years ago

“I was thrilled to find the watch my daughter wanted for her birthday as I thought it had been discontinued. It arrived just a few days later. Can't wait to see her face. Thank you.”

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Posted 6 years ago

“Brilliant service again. Jeans beautifully packaged and ready to wear - I have bought from other mail order companies where ironing is necessary before wearing but not with The Dressing Room.”

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Posted 6 years ago

The Dressing Room is rated 4.8 based on 1,490 reviews