Login
Start Free Trial Are you a business?? Click Here

The Dressing Room Reviews

4.8 Rating 1,476 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Speedy delivery, lovely packaging - classy boutique 🥰
Helpful Report
Posted 4 years ago
Unfortunately the boots I purchased were too big, I cannot fault how quick my order was processed & how fast customer service was to refund my money. Definitely would purchase from them again.
Helpful Report
Posted 4 years ago
The boots I ordered arrived and what a very happy moment it was opening the beautiful Dressing Room box. First class performance from this exceptional retailer.
Helpful Report
Posted 4 years ago
Perfect! Beautifully gift wrapped!
Helpful Report
Posted 4 years ago
I wanted an exchange as the Veja suede high tops were faulty - eyelet came away but I was given an refund. I hope I won't get charged for the return (ÂŁ4 postage!)
Helpful Report
Posted 4 years ago
Great clothes and a very easy online buying process. Love the Instagram videos too.
Helpful Report
Posted 4 years ago
Item arrived promptly and was beautifully presented. Sadly was not happy with my purchase so sent it back with the return label enclosed (was surprised to see that was charged for return postage, especially on such a high priced item).
Helpful Report
Posted 4 years ago
They make you pay ÂŁ4 for returns... Industry standard is now free returns.
Helpful Report
Posted 4 years ago
Shop with confidence at the dressing room. Excellent service, fast delivery, Just fabulous all round, if I lived closed it would be my go to shop. Thank you girls xx
Helpful Report
Posted 4 years ago
Excellent service and beautifully packaged. ( on line delivery ) Item exactly as advertised. đź‘Ťđź‘Ťđź‘Ť
Helpful Report
Posted 4 years ago
Very nice sweater and super comfortable.
Helpful Report
Posted 4 years ago
Really pleased, super fast delivery and love my boots!
Helpful Report
Posted 4 years ago
Fast delivery Competative price
Helpful Report
Posted 4 years ago
Great service and fab brands - girls are great and super helpful with questions. Wish I lived close l enough to visit the boutique.
Helpful Report
Posted 4 years ago
Very happy with my
Helpful Report
Posted 4 years ago
I really wish I lived in or near St Albans and could visit the boutique! However, online shopping with the Dressing Room is excellent. Parcels are sent out promptly and are beautifully presented and returns are easy. and refunds (where necessary) are prompt. The online staff are easy to communicate with and very helpful. An excellent range of clothing both British and European. A really good service.
Helpful Report
Posted 4 years ago
Great service. Fast and efficient postal service. Helpful advice from team on styling and sizing.
Helpful Report
Posted 4 years ago
Amazing service as always. The product was fantastic and as always beautifully packaged. I can’t wait to get in to the store for a full wardrobe refresh. Thank you!
Helpful Report
Posted 4 years ago
Very efficient, quick delivery
Helpful Report
Posted 4 years ago
Great service and product .
Helpful Report
Posted 4 years ago
The Dressing Room is rated 4.8 based on 1,476 reviews