The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,490 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Placed 3 individual online orders, they arrived quickly and packaged very well. Visited the shop and staff were very helpful and not pushy which I liked. Will be my new place to shop. Thank you”

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Posted 4 years ago

“Have ordered quite a lot of bits via internet and also shopped in store which I love as the girls really help when your trying to achieve a look. Only complaint is when ordering on internet the clothing comes so very badly creased it all needs steaming.”

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Posted 4 years ago

“I had such a great experience of shopping with The Dressing Room! I wanted a new pair of Air and Grace trainers, but being based in the US postage from the UK was crazily expensive on other websites. Not only were The Dressing Room's postage fees reasonable, but my order arrived in less than a week. I'll definitely be shopping here again when I want a reminder of home!”

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Posted 4 years ago

“I found the scarf I was looking for on the Dressing Room website & it was on sale as well. The ordering was easy & the delivery was extremely quick. Overall very pleased with the service.”

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Posted 4 years ago

“Amazing Service !beautifully wrapped , the quality of the clothes are second to none , it’s like a treasure cove of lovelyness 😊. Love visiting the shop , were you get a wonderful warm welcome thank you the dressing room team .”

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Posted 4 years ago

“Such a lovely, stylish boutique and nothing is ever a problem. During this lockdown has given me an outlet with its classic and edgy looks when sometimes just couldn't be bothered! Thank you all xxx”

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Posted 4 years ago

“Prompt delivery and kept up to date with order process. Nicely packed with outer box with product wrapped in tissue. Would definitely buy from The Dressing Room again.”

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Posted 4 years ago

“Items arrived fairly quickly and neatly packaged. Items were as expected when arrived however I am still waiting to hear from the dressing room following an email query i sent immediately after my purchase. The first time discount was not applied at checkout which I am still waiting to be resolved, this has detracted from the overall online experience.”

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Posted 4 years ago

“Great choice swift efficient service”

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Posted 4 years ago

“Always great quality and amazing service.”

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Posted 4 years ago

“I am very pleased with my mask, the cotton is very soft and beautifully made. It is a good size and fits well, it came on time as expected and was well packaged, I shall definitely recommend and purchase again.”

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Posted 4 years ago

“Fastest uk on line delivery I’ve had! And I shop A LOT! Beautifully packaged, continuously updated from start to finish, and a fantastic leaflet enclosed from the team. 5 stars not enough!!!”

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Posted 4 years ago

“Easy to use and exciting website. It was a relief a phone number was advised instead of leaving an online message, impersonal. Staff are friendly and very helprin the phone. Items purchased arrived on time and beautifully packed, it was great to have a return’s post office label included, such a simple returns procedure, which luckily I didn’t need as my two beautiful maxi’s fitted perfectly. I will now use this shop to purchase my favourite brands. Delighted”

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Posted 4 years ago

“excellent product and speedy delivery”

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Posted 4 years ago

“Loving my Veja trainers that I purchased and received yesterday all the way to Ireland 🇮🇪”

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Posted 4 years ago

“I ordered a bracelet on line as a leaving present for my boss. Impressed how quickly it came but I felt Very disappointed in the actual Mishky rainbow beaded bracelet when she opened it. I felt it was very over priced for its size and quality. Looked a lot more substantial from the picture. I’m all for helping women from poor or abusive communities but won’t be ordering any more on line☹️”

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Posted 4 years ago

“Quick delivery, ..well made mask ,well packed not lots of unnecessary cardboard etc ....”

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Posted 4 years ago

“Used online service only. Quality products, speedy service and beautifully wrapped goods. Swift refund/exchange if goods have to be returned. I have purchased from this site many times and totally recommend them. I expect the instore service is excellent too. Just sad that I don’t live in St Albans,”

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Posted 4 years ago

“Unfortunately doesn’t fit and just comes off my nose when I talk, can’t use it”

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Posted 4 years ago

“Ordered a pretty face mask and it was delivered with a few days. Really pleased with it as it fits perfectly.”

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Posted 4 years ago

The Dressing Room is rated 4.8 based on 1,490 reviews