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The Dressing Room Reviews

4.8 Rating 1,476 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Loving my Veja trainers that I purchased and received yesterday all the way to Ireland 🇮🇪
Helpful Report
Posted 4 years ago
I ordered a bracelet on line as a leaving present for my boss. Impressed how quickly it came but I felt Very disappointed in the actual Mishky rainbow beaded bracelet when she opened it. I felt it was very over priced for its size and quality. Looked a lot more substantial from the picture. I’m all for helping women from poor or abusive communities but won’t be ordering any more on line☹️
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Posted 4 years ago
Quick delivery, ..well made mask ,well packed not lots of unnecessary cardboard etc ....
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Posted 4 years ago
Used online service only. Quality products, speedy service and beautifully wrapped goods. Swift refund/exchange if goods have to be returned. I have purchased from this site many times and totally recommend them. I expect the instore service is excellent too. Just sad that I don’t live in St Albans,
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Posted 4 years ago
Unfortunately doesn’t fit and just comes off my nose when I talk, can’t use it
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Posted 4 years ago
Ordered a pretty face mask and it was delivered with a few days. Really pleased with it as it fits perfectly.
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Posted 4 years ago
Arrived ahead of schedule despite being in N. Ireland. Exactly what I wanted! Many thanks
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Posted 4 years ago
The Dressing Room is my favourite place to shop both in store and online. The clothes are amazing and the staff so friendly and helpful. Everything is beautifully packaged and returns are speedily managed. Could not recommend highly enough!
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Posted 4 years ago
First time shopping with The Dressing Room and I will most certainly be a returning customer. They have a beautiful collection...some real gems if you are looking for something special. Great communication and quick delivery.
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Posted 4 years ago
I ordered a face mask which arrived within 2 days (Fabulous prompt service) and is the best fitted face mask I have tried on. It also came with 2 filters. Great value for money I thought and the quality was excellent. I am highly recommending to all my friends.
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Posted 4 years ago
Very quick. delivery time. The mask is very pretty, love it.
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Posted 4 years ago
I would like a discount card for loyal customers like bernards boutique do in esher
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Posted 4 years ago
Hello Sarah, Thank you for your message. We do have a loyalty scheme in place so apologies that maybe this was not clear when shopping with us. This scheme is available for in store and online customers. For every £500 you spend within a 12 month period you will recieve a £30 voucher to spend. Please feel free to drop us an email at info@the-dressingroom.com and I would be happy to check your account to see if you are owed a voucher. https://www.the-dressingroom.com/loyalty-scheme
Posted 4 years ago
Quick delivery and very good quality
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Posted 4 years ago
The Dressing Room is always full of gorgeous goodies in the most stunning colours and beautiful fabrics ... can’t think of anywhere I’d rather go for everything from a speedy wardrobe update to a total style overhaul ... you girls have it covered every time. Thank you 💕
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Posted 4 years ago
I’m always reluctant to buy on line, It isn’t natural to me because I like the ‘real experience ‘ I called and asked lots of questions on the product I wanted to purchase and the lady was very helpful..... the packaging was beautiful which is important to me .... so very relieved I didn’t need to return my goods .... so 5 stars ‘The Dressing Room’ ⭐️⭐️⭐️⭐️⭐️
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Posted 4 years ago
Always my go-to shop for beautiful clothes and shoes and also top service.
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Posted 4 years ago
Excellent Service in shop and online. The staff are very polite and kind!
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Posted 4 years ago
I have ordered a few things from The Dressing Room now and each time I have had my good very promptly (I live in the North of Scotland and for some online companies that can be a big problem)! I also had to message them about a potential exchange and I received a reply very quickly - wld absolutely recommend this retailer!
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Posted 4 years ago
Excellent service from The Dressing Room would definitely use them again.
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Posted 4 years ago
The joggers are fantastic - so comfy and a great colour. A nice alternative to my Mayslie ones. Service from The dressing room was impeccable as always. Beautifully packed and speedy delivery. Thank you!
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Posted 4 years ago
The Dressing Room is rated 4.8 based on 1,476 reviews