The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, well packaged. Delighted with the products sent. Customer service on making a return of something that did not fit was excellent. Friendly, professional and speedy help was given. Will be buying from the Dressing Room again”

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Posted 1 year ago

“Great service as usual. Lovely blouse.”

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Posted 1 year ago

“Shopping online at the Dressing Room is an easy reliable experience. You put your order in and in a day or two something lovely arrives in the post beautifully packaged!”

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Posted 1 year ago

“Absolutely adore my socks and hairbands, the socks are really trendy and comfortable, and the hairbands are really colourful. Amazing service as always.”

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Posted 1 year ago

“Love the coat thanks And always speedy delivery and great service.”

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Posted 1 year ago

“Very helpful and I love my Rosemunde vest top”

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Posted 1 year ago

“Such a lovely company to buy from, they were most helpful with any questions. Highly recommended.”

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Posted 1 year ago

“Excellent service via telephone really lovely helpful ladies who I spoke to let’s just hope the jeans what I ordered fits”

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Posted 1 year ago

Hello Lyn, Thank you so much for your lovely review. We hope you love the jeans!

Posted 1 year ago

“Wish I lived closer to visit this beautiful independent shop with so many fabulous brands and so much choice. As soon as I saw the Knotty Ones grey gilet I knew it was going to be a must have for my winter wardrobe and absolutely love it. Beautifully made, soft and cozy and iso versatile + love the story behind the brand. Great service, beautifully packaged, quick delivery. 5 * from me :-)”

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Posted 1 year ago

Thank you Michelle for your lovely review! We really do appreciate you taking the time to provide us with your feedback. We're glad you love your The Knotty Ones gilet and we are so happy to have been able to help you find something for your winter wardrobe. We hope to see you again soon!

Posted 1 year ago

“Arrived beautifully packaged within 48 hours of ordering. Amazing serive , always helpful and informative, both on the phone and online chat. Will order again without hesitation.”

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Posted 1 year ago

Thank you for your review! We are delighted to hear that our service on the phone and online chat was able to make your shopping experience as pleasant as possible. It is brilliant to know that our efforts have been appreciated :) We look forward to seeing you again soon.

Posted 1 year ago

“I live too far away to visit but love the Dressing Room's online offerings and excellent helpful and kind custober service”

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Posted 1 year ago

Thank you so much for your kind review, Elizabeth! We hope to see you again soon :)

Posted 1 year ago

“Always amazing service and beautifully packaged deliveries . Shoe the bear boots were just gorgeous and already had many compliments . And AV jumper fab colour .”

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Posted 1 year ago

“I returned the item sadly didn’t suit but the delivery time and speed with which my refund was processed (posted Thursday, refund notification Saturday) was excellent. Will order from you again without hesitation.”

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Posted 1 year ago

“Fantastic customer service, prompt and helpful online chat about sizing of a product, quickly delivered on the free 48 hour service, dress arrived beautifully packaged... it felt like a birthday present!... and i am thrilled with it”

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Posted 1 year ago

“Fabulous blouses ! Love them both ! Perfect autumn colours & great quality! Arrived in gorgeous packaging and speedy delivery ! ..”

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Posted 1 year ago

“I ordered a pair of Shoe the Bear mules and Rails trousers in two sizes. The consignment arrived very quickly via Royal Mail. The mules looked amazing when tried on and the fit was superb. Unfortunately the trousers were too long. Returning these was an absolute breeze and a couple of days later the refund arrived in my account. Dressing Room never fails to offer clothes, shoes and accessories which are a bit different to the high street and always of incredible quality.”

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Posted 1 year ago

“The blouse I ordered was the wrong colour for m”

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Posted 1 year ago

“Great quality cashmere jumper, love it!”

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Posted 1 year ago

“Although I live in a completely different county I still love the dressing room . I can always find something fabulous for any occasion or just because I love it .”

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Posted 1 year ago

“Excellent customer service and very fast, efficient service from ordering to receiving my Veja trainers.”

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Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,489 reviews