The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Received promptly. Unfortunately wrong product received.”

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Posted 2 years ago

“Great service 'unfortunately, waiting for two refunds as the garments didn't suit me' but the service was fantastic. Sara”

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Posted 2 years ago

“Excellent service. I will be ordering again.”

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Posted 2 years ago

“My order came beautifully packaged like a gift. Also love my trainers. They were not available anywhere else in my size at this price! Excellent. Thank you.”

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Posted 2 years ago

Hi Salma, that's perfect- they were meant to be!

Posted 2 years ago

“Customer service is amazing from the range the store carries and service. Dispatch is quick and always comes thoughtfully and elegantly packed!”

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Posted 2 years ago

Thanks for your feedback, we pride ourselves on our customer service so this is great to hear

Posted 2 years ago

“Such a lovely online shopping venue. Excellent service and lovely range of designs”

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Posted 2 years ago

Thanks Elizabeth, this is lovely to hear

Posted 2 years ago

“The trainers I received were faulty so I sent them back for an exchange. Very easy process and sent out a replacement pair very quickly. Definitely recommend”

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Posted 2 years ago

Hi Elaine, great to hear this process was so smooth for you and you are happy with your replacement pair

Posted 2 years ago

“Staff are so helpful and knowledgeable.... my online was beautifully wrapped and I was delighted with my purchase .”

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Posted 2 years ago

Thanks for your feedback, Great to hear you're so happy with or service

Posted 2 years ago

“As a man buying a present, especially if it's clothes for a woman can be problematic and stressful! The Dressing Room team are always helpful, and patient and provide honest advice on style and sizes. Wouldn`t go anywhere else.”

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Posted 2 years ago

Hi Bill, thanks for your feedback- it really means a lot to us! So glad we could help you

Posted 2 years ago

“Super speedy delivery*****”

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Posted 2 years ago

“Always friendly great service and beautiful products.”

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Posted 2 years ago

Thanks for your lovely feedback, that's great to hear

Posted 2 years ago

“Love these Shoe The Bear boots!!! They arrived UBER quick!! Superb service!! Great communication!! Would definately buy from this site again!!! 10/10!!! Thanks so much!!”

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Posted 2 years ago

Hi Sarah, that's great to hear! So pleased you're happy with your purchase

Posted 2 years ago

“I really don't like being chased around a shop being asked 'If I'm alright', then 3 seconds later 'can I help?', then 'lots to look at isn't there', so I was slightly reluctant to go back in store. However, I did, because I like the selection and presentation of the store. Thankfully, the lovely Lucy, cool as you like, not pushy at all, very relaxed - yet the right side of attentive, took me through some lovely pieces. I will defiantly return to purchase more. Thank you Lucy, thank you The Dressing Room, loving your style!”

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Posted 2 years ago

Hello, I am sorry that your first visit was not what you expected however we are very happy that you came back and that the second time it was much better experience for you! We are looking forward to your next visit in our store!

Posted 2 years ago

“Loved my recent purchase. Beautifully packaged. Prompt delivery and even gave me a free gift. Would definitely order from here again”

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Posted 2 years ago

Hello Zoe, thank you for the nice review. We do offer gifts with purchase quite often on selected brands so it is always worth following our social media so you never miss out!

Posted 2 years ago

“Products arrived very quickly - great service! Thanks.”

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Posted 2 years ago

“Fast, efficient service and products come beautifully wrapped”

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Posted 2 years ago

“Lovely service from The Dressing Room!”

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Posted 2 years ago

“Always a great customer service experience with The Dressing Room. Order dispatched very quickly and arrived two days earlier than expected. Love my new AGolde jeans!”

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Posted 2 years ago

“Fast shipping. The dress by Stine Goya is amazing. Thank you so much”

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Posted 2 years ago

That's great to hear, so happy you are pleased with your purchase

Posted 2 years ago

“The whole shopping experience on line was totally first class. Service delivery and return process all faultless and extremely speedy and efficient. I would not hesitate to shop there again.”

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Posted 2 years ago

Hello Wendy, thank you for the positive feedback!

Posted 2 years ago

The Dressing Room is rated 4.8 based on 1,489 reviews