The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“My dress arrived beautifully packaged by the Dressing Room team. Service was excellent, as always.”

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Posted 1 year ago

“Beautiful stud earrings, I love the subtle dots on the them. A pair that I’ll wear again and again.”

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Posted 1 year ago

“Always a joy shopping at The Dressing Room: the sales team are super lovely and offer great advice and the range of brands is fabulous. Definitely somewhere to rely on for beautiful outfits (for occasions and every day) and for those little extra afterthoughts and accessories. 10/10”

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Posted 1 year ago

“I love this shop. The clothes are different and exciting and the service is fabulous.”

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Posted 1 year ago

“Fantastic service and the package came exquisitely packaged in one of The Dressing Room's bespoke boxes. What's not to love.”

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Posted 1 year ago

“I love shopping here, online for me as I live in South Wales. Fabulous service and beautiful clothes and jewellery.”

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Posted 1 year ago

“Great speedy delivery of my lovely Agolde denim shorts!”

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Posted 1 year ago

“Absolutely fabulous shop, the most gorgeous clothes and the best service, I keep coming back time and time again and appreciate the style tips and advice when purchasing. Thank you so much”

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Posted 1 year ago

“My Veja ‘go to store’……great selection and internet service is amazing….goods arrived in less than 24 hours….beautiful packaging and I love them !”

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Posted 1 year ago

“Ordered an item, by the following week it hadn’t arrived. Made contact, was informed that the item had been delivered and left behind my outdoor bins. On closer inspection the item wasn’t left at my bins but at another residence. Made contact again to seek assistance. Was promised a telephone call to resolve by close of play yesterday! Now heading into the weekend and no further (promised) contact from Dressing Room!!! Not impressed at all. Currently £239 Out of pocket. Very disappointing! Then feeeback requested - so here it is”

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Posted 1 year ago

Hello Sharon, Thankyou for taking the time to write a review. I can only apologise that you were not given an update. As a small team we have been working around the clock to process sale orders and have clearly dropped the ball by not contacting you with an update. I've looked into this for you and I can see that my colleague started a claim immediately after you contacted us. We are currently in the process of an investigation with Royal Mail. I am very sorry that you were not alerted to this update as promised. I will make sure that you are given an update as soon as we have received more information. We've also sent you an email, so please do let us know if you have any more questions, and we'd be more than happy to help you. Kind regards, The Dressing Room team

Posted 1 year ago

“Super quick FREE delivery! Great service.”

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Posted 1 year ago

“Very happy with my purchase. Came quickly and nicely wrapped.”

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Posted 1 year ago

“Great selection of clothes, always prompt delivery and items beautifully packaged.”

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Posted 1 year ago

“Loved my purchases! Thank you 😊”

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Posted 1 year ago

“5 stars as always⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Great customer service & very nice bag. Thank you!”

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Posted 1 year ago

You're welcome! Nothing like a new bag to put a smile on our face :)

Posted 1 year ago

“Extensive range of clothing, always changing, so never boring. Staff are always Polite, efficient and helpful, and online shopping is good too. However, having Said that, it is always a pleasure to visit the shop in person too.”

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Posted 1 year ago

That's great to hear Lisa, so pleased you're happy with the products and service :)

Posted 1 year ago

“Beautiful boutique. I love everything! Superb choice, super fast delivery and that all important personal touch 💗.”

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Posted 1 year ago

That's great to hear Lisa, so happy to hear you're pleased!

Posted 1 year ago

“Easy to use website and very fast delivery of my top - A*****”

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Posted 1 year ago

Thank you very much Lynne! We hope you enjoy your purchase.

Posted 1 year ago

“I purchased an item which didn’t fit me correctly. The return system was both easy and polite. Very happy with the company, items are beautifully packaged etc. can highly recommend.”

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Posted 1 year ago

Hello Shirley. So pleased to hear you found our returns system easy to use! Thank you very much for shopping with us.

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,489 reviews