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The Dressing Room Reviews

4.8 Rating 1,477 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Great service - item arrived well wrapped and in quick time - can recommend.
Helpful Report
Posted 6 years ago
Found this site whilst looking at a particular brand of watch. So glad I did as the customer service was really good, quick delivery and the gift wrapping amazing! I will definitely be purchasing more from The Dressing Room and recommending to friends. A* service.
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Posted 6 years ago
Great selection. I ordered my items and two days later they arrived beautifully packaged, excellent service.
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Posted 6 years ago
Swift delivery.
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Posted 6 years ago
Website is fast and has helpful online chat. Excellent customer service. High-quality products that come in pretty packaging, definitely a plus. Delivery that gives new meaning to the word "express"! I suggest they call it "supersonic".Great experience.
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Posted 6 years ago
Thrilled with pretty Dressing room bag. The watch was as lovely as expected. I placed an order from abroad and the delivery was supersonic fast. Will certainly buy again in the future!
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Posted 6 years ago
Beautifully packaged and fast delivery!! Totally satisfied with the customer service provided just not entirely happy with the product!
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Posted 6 years ago
the products and service are outstanding. i had reservations ordering from across the pond, but the staff made the purchase very easy and actually fun. Elle and the rest of the staff made it a very pleasant experience and will recommend The Dressing Room to all for the finest products and best service. thank you again for everything and making my holiday wonderful
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Posted 6 years ago
I was very sad when my new shoes arrived as they were the wrong size. Someone har put an extra sticker on the box with the wrong size. I am sorry to say i believe it is done on purpose. The size i wanted is solid out. It is also very hard to send back the item. You have to fill out a form and cover the costs yourselv. In other webshops the return is so easy, and everything is prepared if you need to return an item. (Just a large sticker with return adress. And with no risk for the customer.) So dear Dressingroom - There are several ways for you to improve. I wish you the very best of luck!
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Posted 6 years ago
This is my most favourite ever shop. The team are lovely, helpful, professional, honest and friendly. Deryane is a fashion genius and consistently finds fabulous clothes, shoes and accessories. A truly lovely shopping experience and great place to pop in to. You'll find anything you could possibly need from the best jeans, gorgeous dresses, tops, shoes, jewellery and scarves. The team are amazing at suggesting things you might not necessarily pick for yourself. They know fashion, style and what suits different people. It's a great place for presents for friends, family or yourself! An added bonus is that the shop is dog friendly so you can pop in with your pooch. Oh and last of all it's always lovely to be offered a coffee whilst you're shopping. All in all an amazing place with good vibes, lovely people and great clothes
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Posted 6 years ago
Did a great job wrapping the bracelet.
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Posted 6 years ago
Order arrived on time, well packaged and a good price as first time buy was 10% off - thank you!
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Posted 6 years ago
The product seems good but unfortunately the packaging it arrived in was very battered- I bought as a gift and it is not really in a giftable condition
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Posted 6 years ago
My Paige jeans arrived as expected. Beautifully packaged wrapped in tissue paper and a Dressing Room box too! Can’t think of any negatives!
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Posted 6 years ago
Loved the packaging and delivery was good
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Posted 6 years ago
Shipping to HK around 1 week. The package is so beautiful. Very good and like it.
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Posted 6 years ago
Lovely clothing..great range of American Vintage clothing. Fast delivery and nice packaging.
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Posted 6 years ago
I have not received the watch I ordered. I need a tracking number, and when it was shipped? Thank You
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Posted 6 years ago
Efficient service, good communications and quick delivery. Item arrived with all revelant packaging. Good price as well.
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Posted 6 years ago
Beautiful gift, arrived gift wrapped and on time. Would highly recommend. Will definitely use again.
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Posted 6 years ago
The Dressing Room is rated 4.8 based on 1,477 reviews