The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Efficient service - thank you”

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Posted 1 year ago

Thank you, we are so pleased your happy with our service

Posted 1 year ago

“The Dressing Room, with out a restaurant … would say Harvey Nichols of St Albans 🥰”

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Posted 1 year ago

Thank you Drew for your lovely feedback :)

Posted 1 year ago

“Lovely top and gash delivery Thank you”

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Posted 1 year ago

“This was my 2nd purchase from The Dressing Room and it was super efficient, great service. I’m thrilled with my skirt - lovely quality and amazing at the sale price! I can’t wait to have an occasion to wear it. Thank you”

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Posted 1 year ago

Thank you for your lovely review, we are delighted that you're happy with our service and your skirt :)

Posted 1 year ago

“Very prompt delivery as ever”

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Posted 1 year ago

Thank you Emma for your review and for your continued support, we really appreciate it :)

Posted 1 year ago

“This isn't my first order from the Dressing Room, and it won't be the last. Items are posted promptly and are packaged beautifully.”

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Posted 1 year ago

Thank you Caroline for your fantastic feedback, we are delighted you are happy with your purchase and that you will be returning to shop with us.

Posted 1 year ago

“Honestly, the customer service could not have been better! The dress I ordered arrived impeccably wrapped with a lovely box and ribbon I’m so impressed and will be a returning customer for definite”

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Posted 1 year ago

Thank you for your lovely feedback-we are so pleased you are happy with your order. We really appreciate you supporting this small business

Posted 1 year ago

“As always superb efficient service from The Dressing Room my jumper arrived quickly and beautifully wrapped”

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Posted 1 year ago

We are so pleased you are happy with your jumper. Thank you for your support

Posted 1 year ago

“The Dressing Room is an independent store where the customer service is second to none with the staff going above and beyond to answer customer questions ensuring that items bought, hopefully, do not have to be exchanged. I cannot recommend this shop highly enough.”

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Posted 1 year ago

Thank you Jane for this lovely feedback, we pride ourselves on excellent customer service so are very pleased you agree too :)

Posted 1 year ago

“Very pleased with my purchase, was able to track delivery, very good price too.”

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Posted 1 year ago

Thank you Alice for your lovely review, we are so pleased you are happy with your purchase

Posted 1 year ago

“Always very helpful”

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Posted 1 year ago

Thank you Susie :)

Posted 1 year ago

“Look no further for all your wardrobe needs!! Wonderful choice of clothes and accessories. Excellent customer service, one of my favourite shops.”

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Posted 1 year ago

Hello Lisa, thank you for your lovely feedback. We really appreciate your custom and for supporting this small business :)

Posted 1 year ago

“Arrived as ordered and quickly”

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Posted 1 year ago

Hi Clare, thank you for your feedback. We are so glad you're happy with our service

Posted 1 year ago

“Great customer service. My order arrived very quickly & beautifully packaged. Will definitely be buying again from The Dressing Room.”

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Posted 1 year ago

Thank you Hilary for your lovely feedback, we are so pleased your are happy with your order and our service

Posted 1 year ago

“Really handy to speak to someone and ask about sizing. Arrived really quickly and love the Veja. Thank you!”

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Posted 1 year ago

“Ordered the KKNEKKI hairbands and honestly they are the best for my silky slippery hair”

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Posted 1 year ago

“Fab service. Great Woden boots.”

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Posted 1 year ago

“Lovely Veja in Navy. The DR service was perfect as usual😁.”

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Posted 1 year ago

“Beautiful shop and such lovely helpful ladies ❤️”

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Posted 1 year ago

“I love the clothes that The Dressing Room stock and this gilet from Rails is a lovely piece that I will love wearing.”

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Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,489 reviews