Login
Start Free Trial Are you a business?? Click Here

The Dressing Room Reviews

4.8 Rating 1,490 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Arrived ahead of schedule despite being in N. Ireland. Exactly what I wanted! Many thanks
Helpful Report
Posted 4 years ago
The Dressing Room is my favourite place to shop both in store and online. The clothes are amazing and the staff so friendly and helpful. Everything is beautifully packaged and returns are speedily managed. Could not recommend highly enough!
Helpful Report
Posted 4 years ago
First time shopping with The Dressing Room and I will most certainly be a returning customer. They have a beautiful collection...some real gems if you are looking for something special. Great communication and quick delivery.
Helpful Report
Posted 4 years ago
I ordered a face mask which arrived within 2 days (Fabulous prompt service) and is the best fitted face mask I have tried on. It also came with 2 filters. Great value for money I thought and the quality was excellent. I am highly recommending to all my friends.
Helpful Report
Posted 4 years ago
Very quick. delivery time. The mask is very pretty, love it.
Helpful Report
Posted 4 years ago
I would like a discount card for loyal customers like bernards boutique do in esher
Helpful Report
Posted 4 years ago
Hello Sarah, Thank you for your message. We do have a loyalty scheme in place so apologies that maybe this was not clear when shopping with us. This scheme is available for in store and online customers. For every £500 you spend within a 12 month period you will recieve a £30 voucher to spend. Please feel free to drop us an email at info@the-dressingroom.com and I would be happy to check your account to see if you are owed a voucher. https://www.the-dressingroom.com/loyalty-scheme
Posted 4 years ago
Quick delivery and very good quality
Helpful Report
Posted 4 years ago
The Dressing Room is always full of gorgeous goodies in the most stunning colours and beautiful fabrics ... can’t think of anywhere I’d rather go for everything from a speedy wardrobe update to a total style overhaul ... you girls have it covered every time. Thank you 💕
Helpful Report
Posted 4 years ago
I’m always reluctant to buy on line, It isn’t natural to me because I like the ‘real experience ‘ I called and asked lots of questions on the product I wanted to purchase and the lady was very helpful..... the packaging was beautiful which is important to me .... so very relieved I didn’t need to return my goods .... so 5 stars ‘The Dressing Room’ ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 4 years ago
Always my go-to shop for beautiful clothes and shoes and also top service.
Helpful Report
Posted 4 years ago
Excellent Service in shop and online. The staff are very polite and kind!
Helpful Report
Posted 4 years ago
I have ordered a few things from The Dressing Room now and each time I have had my good very promptly (I live in the North of Scotland and for some online companies that can be a big problem)! I also had to message them about a potential exchange and I received a reply very quickly - wld absolutely recommend this retailer!
Helpful Report
Posted 4 years ago
Excellent service from The Dressing Room would definitely use them again.
Helpful Report
Posted 4 years ago
The joggers are fantastic - so comfy and a great colour. A nice alternative to my Mayslie ones. Service from The dressing room was impeccable as always. Beautifully packed and speedy delivery. Thank you!
Helpful Report
Posted 4 years ago
Excellent Personal service, got a call re a dress I had been after. Arrived the next day. Unfortunately it was too big. Returning was straightforward and money refunded immediately.
Helpful Report
Posted 4 years ago
Always a pleasure to purchase from The Dressing Room!
Helpful Report
Posted 4 years ago
Excellent service
Helpful Report
Posted 4 years ago
Really professional store and staff. I have only recently discovered The Dressing Room during lockdown as I wanted to support more small businesses, the gorgeous top had sold out but true to their word they called me when it was back in stock and posted it out to me in beautiful packaging and I am now addicted to their gorgeous clothing and insta stories. Thank you.
Helpful Report
Posted 4 years ago
The website is very easy to use and the product pictures are spot on. The Anna Beck necklace I purchased was absolutely beautiful. The price was fantastic and with the first order discount even better. I received emails when the online transaction went through and updates on delivery. Packaging was very thorough and minimal which is another plus. All in all an excellent purchase and I would thoroughly recommend The Dressing Room to friends, family and colleagues. I will be purchasing again! Thanks Dressing Room.
Helpful Report
Posted 4 years ago
Excellent online service, well packaged
Helpful Report
Posted 4 years ago
The Dressing Room is rated 4.8 based on 1,490 reviews