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The Dressing Room Reviews

4.8 Rating 1,490 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Beautiful packaging!
Helpful Report
Posted 5 years ago
Nice packaging, would be good to get tracking number of items once they're posted. Good quality products.
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Posted 5 years ago
Very prompt response and service and packaged very nicely
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Posted 5 years ago
The customer service I received from Sophia was excellent. She went out of her way to source my purchase and updated me on progress of the delivery. Thank you xxx
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Posted 5 years ago
Such a great range of clothing and accessories, amazing online service lovingly packaged for home delivery 😍
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Posted 5 years ago
NICE, SIMPLE, DIRECT and ON TIME!
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Posted 5 years ago
Absolutely thrilled with my boots! Prompt arrival, beautiful presentation and oh so stylish and comfortable!! Thank you Dressing Room!!
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Posted 5 years ago
An excellent find - The Dressing Room, unique and wonderful pieces for your wardrobe. Delivery and Customer Service fantastic too.
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Posted 5 years ago
I've only ever bought online but the orders I've placed have been sent promptly and beautifully packaged, and my one return was credited promptly too - you can't ask for more!
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Posted 5 years ago
The store has great product but I was disappointed with the return process. I paid £11 out of pocket to return the package. There wasn't a return slip enclosed in the package and online it gave me different options which were all inconvenient and expensive.
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Posted 5 years ago
Really helpful and very quick to process my order and return when the shoes were too small. Very impressed and would use them again.
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Posted 5 years ago
Excellent and Prompt service-beautifully packaged. Always reliable. Fyi perhaps put receipt in bag separately to package?
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Posted 5 years ago
Very happy beautiful packaging
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Posted 5 years ago
Fantastic first purchase. Super fast shipping and an awesome dress. Will definitely be ordering from again
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Posted 5 years ago
A very efficient service. Having called to check if a blouse was in stock even though not showing on website I had within five minutes had it paid for and was sent in two days. Amazing service
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Posted 5 years ago
Amazing, fast service. Beautifully packaged and delivered. Very fast return email too. Altogether, highly recommended 😄
Helpful Report
Posted 5 years ago
great service and prompt delivery
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Posted 5 years ago
Beautiful packaging. Speedy delivery. The boots are divine- I absolutely love them!
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Posted 5 years ago
Absolutely love this shop. Really enjoy the styling videos on YOU TUBE. I can't get to the shop as I don't live locally but the website is excellent. The service is always prompt and easy to use. And there is always a good choice of clothes, footwear and accessories.
Helpful Report
Posted 5 years ago
I returned my order on Thurs 27 September via Royal Mail . I have not yet received confirmation of my return nor my refund . Please confirm .
Helpful Report
Posted 5 years ago
The Dressing Room is rated 4.8 based on 1,490 reviews