The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Great service, beautifully packaged and love my second American Vintage cardigan!”

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Posted 9 months ago

Thank you for your lovely feedback :) they are great cardigans aren't they- perfect for transitioning seasons. Enjoy wearing it!

Posted 9 months ago

“As ever FABULOUS customer service from the dressing room. I am an on-line customer as sadly I live far away from St Albans ... maybe that's a good thing or I would be forever in the shop buying the delicious clothes! I returned one of the items I bought and customer returns could not have been easier Deryane (and her team)does an amazing job showcasing her stock on instagram - she is brilliant at putting a look together and she has a wonderful fashion forward 'Eye'”

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Posted 9 months ago

Thank you so much for your positive feedback, this makes the team so happy to hear :) enjoy your purchase!

Posted 9 months ago

“No idea who you are or why you sent me the email”

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Posted 9 months ago

“Great find - looking for a particular item online. Purchased with a discount, free delivery, arrived quickly, beautifully and carefully packaged. They stock some lovely pieces, so will definitely shop there in the future…”

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Posted 9 months ago

Hi Jo, we are so pleased you're happy with our service and your lovely new purchase. We receive new deliveries all the time so keep an eye out on our website and instagram page for all the new season goodies!

Posted 9 months ago

“Brilliant service. Arrived the next day by 1pm .thank you”

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Posted 9 months ago

Thank you Karen, we are so pleased you're happy with our service and your new purchase :)

Posted 9 months ago

“Good product, and good packaging and efficient delivery. Would buy again from them.”

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Posted 9 months ago

Hi Marina, thank you for your lovely feedback- we really appreciate it. Enjoy your purchase :)

Posted 9 months ago

“Brilliant service, high quality packaging and super efficient processing. I have been shopping at TDR for several years and they just get better and better.”

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Posted 9 months ago

Thank you Kam for your support over the years, we really appreciate it. Enjoy your new season purchase :)

Posted 9 months ago

“Ordered Paige Anessa jeans in Vintage Mossy Green, perfect fit & fast delivery ❤️”

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Posted 9 months ago

Hi Susan, We are so glad you're happy with our service and your fab new jeans- enjoy wearing them :)

Posted 9 months ago

“My order arrived promptly as ever. Loved the top and intend to wear it soon. Always great customer service.”

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Posted 9 months ago

Hi Jackie, thanks for your great feedback that's lovely to hear- enjoy wearing your top :)

Posted 9 months ago

“am not impressed with the postage, it cost €30 from UK to Ireland and instead of it being delivered by DHL or one of express delivery it came by An Post and to make it worst no tracking ID provided until i called The Dressing Room customer care. I dont think I will be shopping on this website again.”

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Posted 9 months ago

Hi, I'm so sorry you weren't satisfied with the delivery service, we pride ourselves on a great purchasing journey from website to door so apologise if we fell short on this occasion.

Posted 9 months ago

“Great service as usual! I absolutely love my new trousers and they arrived beautifully packaged 48 hours after ordering. Thank you Dressing Room.”

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Posted 9 months ago

Thanks for your lovely feedback Sarah, we are so pleased you're happy with your trousers- enjoy wearing them :)

Posted 9 months ago

“Incredibly fast delivery and lovely packaging - will definitely consider shopping here again should the need arise!”

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Posted 9 months ago

Thanks for the lovely feedback Hannah, comments like this really make our day :)

Posted 9 months ago

“Great shop and great website easy to order and items arrived within 2 days .Love the zodiac necklaces have been great presents for my daughter and neices .”

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Posted 9 months ago

That's great to hear Clare, they are such lovely necklaces aren't they- personal and super stylish :)

Posted 9 months ago

“Very helpful and friendly I love my new purchase”

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Posted 9 months ago

Thank you Paulette, we are so pleased you're happy with our service- enjoy your purchase! x

Posted 9 months ago

“Everything was perfectly delivered!”

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Posted 10 months ago

That's great to hear Filipa :) thanks for your feedback and enjoy your purchase x

Posted 9 months ago

“I bought some of these knekki banks some years ago and wanted to replace them - found online at The Dressing Room and wasn't disappointed as quality just the same and their quick delivery and free postage for small items was great as so often puts me off buying online when you have to add this on. Given 5 stars from me - happily!”

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Posted 10 months ago

That's great to hear Barbra, we are so happy you're pleased with your shopping experience. They are a great product aren't they? Enjoy using them :)

Posted 9 months ago

“I love the customer service - and obviously the products. Everything delivered on time and beautifully packaged.”

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Posted 10 months ago

That's lovely to hear Christine, we are so pleased you are happy with your products and service! Enjoy your purchase :)

Posted 9 months ago

“Good service, I find this pants nowhere but on this shop, very fit me.”

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Posted 10 months ago

“Efficient online service, queries dealt with immediately in a polite and friendly manner enhancing the complete shopping experience. Wonderful range of designers and choice of unusual pieces. Highly recommend ‘The Dressing Room’ .”

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Posted 10 months ago

Thanks for your lovely feedback Helen :) we are delighted you're happy with our service

Posted 10 months ago

“The store never fails to deliver on amazing customer service. I always find something to purchase whether it’s as a gift or for myself. Some fabulous new designers and I’m loving the scandi looks.”

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Posted 10 months ago

That's fantastic to hear, thanks for the lovely feedback. There are plenty more Scandi looks and new designers coming so watch this space :)

Posted 10 months ago

The Dressing Room is rated 4.8 based on 1,489 reviews