The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,475 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

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“Everything was perfectly delivered!”

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Posted 8 months ago

That's great to hear Filipa :) thanks for your feedback and enjoy your purchase x

Posted 8 months ago

“I bought some of these knekki banks some years ago and wanted to replace them - found online at The Dressing Room and wasn't disappointed as quality just the same and their quick delivery and free postage for small items was great as so often puts me off buying online when you have to add this on. Given 5 stars from me - happily!”

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Posted 8 months ago

That's great to hear Barbra, we are so happy you're pleased with your shopping experience. They are a great product aren't they? Enjoy using them :)

Posted 8 months ago

“I love the customer service - and obviously the products. Everything delivered on time and beautifully packaged.”

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Posted 8 months ago

That's lovely to hear Christine, we are so pleased you are happy with your products and service! Enjoy your purchase :)

Posted 8 months ago

“Good service, I find this pants nowhere but on this shop, very fit me.”

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Posted 8 months ago

“Efficient online service, queries dealt with immediately in a polite and friendly manner enhancing the complete shopping experience. Wonderful range of designers and choice of unusual pieces. Highly recommend ‘The Dressing Room’ .”

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Posted 8 months ago

Thanks for your lovely feedback Helen :) we are delighted you're happy with our service

Posted 8 months ago

“The store never fails to deliver on amazing customer service. I always find something to purchase whether it’s as a gift or for myself. Some fabulous new designers and I’m loving the scandi looks.”

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Posted 8 months ago

That's fantastic to hear, thanks for the lovely feedback. There are plenty more Scandi looks and new designers coming so watch this space :)

Posted 8 months ago

“Love my new Anna Beck necklace. Great service from The Dressing Room, thank you!”

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Posted 8 months ago

We are so pleased you're happy with the service and your lovely new necklace- enjoy wearing it! :)

Posted 8 months ago

“Fantastic customer service from placing order to delivery. I have ordered several times online and have never been disappointed. Highly recommend”

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Posted 8 months ago

Hi Sandra, thanks for your great feedback we are so pleased you're happy with our service. Enjoy your purchase :)

Posted 8 months ago

“I returned my order- not because of anything other than the top was a wrong colouring for me”

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Posted 9 months ago

Hi Julie, sorry this top wasn't quite right on this occasion- can we help choosing an alternative? If so, you can email us at customercare@the-dressingroom.com or call us on 01727 853577 and one of our trained stylists will be more than happy to help.

Posted 9 months ago

“Great customer service, packaging was lovely”

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Posted 9 months ago

Hi Sarah, thanks for your feedback- we are so pleased you're happy with our customer service and the packaging. Enjoy your purchase :)

Posted 9 months ago

“Excellent communication and fast delivery ……great company !….. I cannot comment on the item I purchased yet as it was delivered to my daughter as I am abroad at present.”

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Posted 9 months ago

Thank you Frances, hopefully you'll be delighted with your item when you receive it :)

Posted 9 months ago

“great service. item was exactly as pictured. beautifully wrapped. no hesitation in using the dressing room if unable to get there personally. highly recommend”

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Posted 9 months ago

Thank you Melanie, we are so pleased you are happy with your item and our service! Thanks for all your support

Posted 9 months ago

“My favourite shop. Great advice, great service. Really care that what you chose is looking good on you. It is my go-to shop for everything, clothes, footweat and the gorgeous jewellery. Complete outfits for every occasion.”

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Posted 9 months ago

What lovely feedback- thank you very much! It really puts a smile on our faces when we hear comments like this. Outfit building is our absolute favourite :)

Posted 9 months ago

“Very pleased with my purchase at a price much reduced compared to other websites. Great customer service with immediate response. Tracking could have been just a little more rigorous.”

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Posted 9 months ago

Thank you for your feedback, we are so happy you're pleased with your purchase and our service. If you have any tracking queries please drop us an email and we can look into asap for you

Posted 9 months ago

“Perfect from start to end! I ordered the Rails, Tiffany sweater, only took a couple of days to arrive from ordering and was kept updated. Will highly recommend The Dressing Room and will happily order from them again, thank you!”

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Posted 9 months ago

Thank you for your lovely feedback, we are so pleased you are happy with your sweater and it was a great shopping experience for you :)

Posted 9 months ago

“Really lovely shop. Great selection. Very prompt service and efficient delivery.”

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Posted 9 months ago

Thank you Sarah, we are getting new deliveries all the time so keep an eye out on our site/socials to see what new season goodies we are getting in :)

Posted 9 months ago

“Ordered online, contact was great and items arrives well packaged and I kept them all.”

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Posted 9 months ago

Thanks for your lovely feedback, that really makes us smile. Enjoy wearing your new items :)

Posted 9 months ago

“Very speedy dispatch both times I have ordered. A great selection of fashion online too.”

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Posted 10 months ago

Thank you for your great feedback, that's lovely to hear. Enjoy your purchase :)

Posted 9 months ago

“Lovely range of clothing - easy to use website and prompt delivery. Would definitely use again.”

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Posted 10 months ago

That's great to hear Caroline, thanks for your feedback and enjoy your purchase :)

Posted 9 months ago

“Speedy delivery, beautifully packaged. Sadly had to return my purchase as it didn’t suit me but will definitely return. Thank you!”

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Posted 10 months ago

We are so pleased you are happy with our service, sorry to hear your item wasn't quite right - if you wanted help choosing an alternative please don't hesitate to get in touch as we would love for you to find something :)

Posted 9 months ago

The Dressing Room is rated 4.8 based on 1,475 reviews