The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,509 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“The order came very quickly. I paid for next day and it came as promised.”

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Posted 3 years ago

“One of the best online shopping experiences you can get. I've been a Dressing Room customer for a couple of years and they get your order out swiftly, deal with any questions you might have and process refunds, should you need one, quickly. Cannot fault in any way”

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Posted 3 years ago

“Another order received from the Dressing Room. As always, beautifully packaged and quickly delivered. I’m really pleased with my most recent purchase from this amazing shop. The best thing to happen during lockdown for me was finding The Dressing Room online shop”

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Posted 3 years ago

“The website was easy to navigate and the products were delivered speedily. A great online shopping experience.”

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Posted 3 years ago

“Rec’d excellent customer service prior to making an online purchase. I had a sizing enquiry which was initially answered promptly via their email function and discussed further over the phone. Very happy with my purchase - thank you”

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Posted 3 years ago

“Amazing! This was the first time I’d shopped at The Dressing Room and I was so impressed with the service. Delivery was so quick too and the items I ordered were beautifully presented. So so pleased- would definitely use again and recommend!”

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Posted 3 years ago

“I ordered a bracelet as a gift. It arrived within 2 days and is so loved. Thank you for selecting such great stock and being so efficient with your online service.”

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Posted 3 years ago

“Love love love my trainers , beautifully packaged will certainly shop with you again”

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Posted 3 years ago

“Excellent in every way”

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Posted 3 years ago

“Absolutely perfect...from ordering online to delivery.”

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Posted 3 years ago

“The only shop I go to now. You get what you pay for and so much better for the environment to have quality rather than quantity! The best service I’ve ever had from a dress shop... Thank you “The Dressing Room””

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Posted 3 years ago

“Great service from great staff .”

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Posted 3 years ago

“Great service, quick delivery and so beautifully wrapped! I was so pleased 👍😊”

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Posted 3 years ago

“Amazing staff and such personal service, even though online and via email. They went out of their way to help me and also showed some goodwill over and above their terms which is so nice to experience these days. Delivery is quick too. Brilliant business!”

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Posted 3 years ago

“Everything was good apart from the packaging . I was disappointed unwrapping a black posting bag to a very damaged dressing room paper bag which clearly had not travelled in the post well and was battered . This was a present so I had to re box myself - not good”

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Posted 3 years ago

“Wonderful service as always!”

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Posted 3 years ago

“Gorgeous pieces. Efficient service and always helpful on the phone.”

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Posted 3 years ago

“My first online order was dealt with very , very promptly, as was my refund . Unfortunately my order for castaner gea shoes came up too small. I’m hoping Dressing Room can get the others colours that I seen Gea in & more sizes in stock, as they’re lovely.”

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Posted 3 years ago

“One of my favourite shops I found during lockdown and will continue to use. Love the makes and the Instagram posts - just so informative. Service is excellent”

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Posted 3 years ago

“Thank you for making ordering and returning goods so easy. Also a special thank you to Sophia for her prompt responses and advice.”

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Posted 3 years ago

The Dressing Room is rated 4.8 based on 1,509 reviews