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The Dressing Room Reviews

4.8 Rating 1,490 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Quick delivery, great price, gorgeous boots. Beautiful packaging too!
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Posted 6 years ago
Beautifully packaged and gift wrapped watch arrived three days after placing the order. I was so impressed and would definitely use this company again. The gift tag was hand written, a lovely touch.
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Posted 6 years ago
Such helpful and instant responses to queries .
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Posted 6 years ago
I usually go to the shop but didn't have time so ordered online. Brilliant service. I was kept informed about delivery and the item was just the quality I expect from this shop
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Posted 6 years ago
Great service and speedy refund on my return. Will definitely order again.
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Posted 6 years ago
My order arrived promptly, I loved the outfit but was disappointed to see it was faulty. On returning the item the lady said straight away it’s faulty, there should of been a label on it, I wish I’d known it was broken as I would not of bought it, would of saved me some time.
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Posted 6 years ago
Excellent items and very happy with the purchase. May I suggest you to show the jewellery worn by a model to get the idea of the dimensions?
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Posted 6 years ago
Great service. Lovely watch
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Posted 6 years ago
I do think that a £4 charge is expensive price for return I ordered two dresses which didn’t. Work unfortunately for me and that cost me to return
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Posted 6 years ago
Straight forward and easy to purchase through the website. Just would have liked it to have arrived better packaged as it wasn’t a cheap piece even in the sale, a bit of tissue or padding rather than just a plastic bag in an envelope. Better tracking would have been helpful as it was a bit confusing at the post office end which day it was due to arrive.
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Posted 6 years ago
Great, love New watch! Welcome discount was brilliant! Love the items they stock on their site
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Posted 6 years ago
I’m so happy with the customer service I received. Sophia was so great and lovely!! My confirmation email had gone to my spam mail and I hadn’t realised so I called concerned. Sophia made sure everything was in order and made every effort to keep me up to date with order! Amazing. Thanks so much!
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Posted 6 years ago
Brilliant Service, Beautifuly Wrapped and Speedy Deliver.
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Posted 6 years ago
From order to shipment. I was very pleased with the importantance of Customer Care. I love my shoes. Thank You
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Posted 6 years ago
Ever reliable and always helpful. Rosemarie
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Posted 6 years ago
Excellent service product fab
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Posted 6 years ago
Staff are super friendly and it is refreshing to visit a shop with such variety
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Posted 6 years ago
Excellent communication and speedy delivery. Watch looks fantastic.
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Posted 6 years ago
Beautiful Rixo London Dress at an amazing price.. super fast delivery.. definitely shop again
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Posted 6 years ago
Great tracking. Order made in afternoon, received next morning. Very impressed.
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Posted 6 years ago
The Dressing Room is rated 4.8 based on 1,490 reviews