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The Dressing Room Reviews

4.8 Rating 1,489 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,489 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
If you’ve never ordered from The Dressing Room don’t hesitate! Fantastic customer service and quick delivery and refunds if needed!
Helpful Report
Posted 2 years ago
Thank you for the positive feedback! We are glad you were happy with your order!
Posted 2 years ago
Very efficient service. Well packed, felt care had been taken to send goods- packaged in good quality ‘Dressing Room’ box, made it feel a little more special. Unfortunately item wasn’t for me, but Dressing Rooms return service was fast and efficient.
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Posted 2 years ago
Thanks for your review, it's great to see such positive feedback. Sorry to hear your item wasn't quite right, if you need any help choosing an alternative- feel free to call on 01727 853577 or e-mail customercare@the-dressingroom.com and one of our trained stylists will be happy to assist in any way :)
Posted 2 years ago
Ordered a lovely bracelet for my friends birthday which she loved! Great service from the dressing room. Packaged beautifully & arrived in great time! Thank you
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Posted 2 years ago
You're more than welcome, great to hear you're happy with the service :)
Posted 2 years ago
I have ordered from the Dressing Room twice and both times have been astounded at the slick, efficient service and both times have received the parcel the following day. I now will check if the DR has an outfit I may have seen from another site, and would always use the DR every time if possible.
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Posted 2 years ago
Thanks for your lovely feedback Fiona, we are so happy that you're pleased with our service :)
Posted 2 years ago
Great company & very happy with my purchase.
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Posted 2 years ago
Thank you for your feedback! We are glad you were pleased with your order!
Posted 2 years ago
Fast delivery and good quality item. It was for a birthday and it was well received.
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Posted 2 years ago
Hello, thank you for your review! I am glad to hear you were happy with your order. I hope you also used the free gift wrapping option for this occasion!
Posted 2 years ago
Was amazed at the speed and efficiency of my order. And very happy with purchase.
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Posted 2 years ago
Hello Alexandra, We always try to ship all our orders as fast as possible! Thank you for the positive feedback!
Posted 2 years ago
Delightful online shopping experience. The store was easy to navigate and search function was quite simple. Beautiful selection of items.
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Posted 2 years ago
Happy to hear about your positive experience with our website! Deryane always puts so much effort into selecting the best items for our store! Thank you for the review!
Posted 2 years ago
Ordered some veja running trainers. Found them for half price at the dressing room, saving me just over 70 pounds. Great service, excellent price
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Posted 2 years ago
Thank you for the review Lynda! I am glad you found a great pair of trainers in the sale!
Posted 2 years ago
Great service at a good price
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Posted 2 years ago
Thank you very much for the review, much appreciated!
Posted 2 years ago
Super quick delivery and very easy returns
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Posted 2 years ago
Thank you for the review Rebecca, glad you were happy with shopping with The Dressing Room!
Posted 2 years ago
very quick delivery but sadly had to return the item as too small - returns process was also very efficient.
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Posted 2 years ago
Absolutely love the dressing room, best choice of brands and amazing service
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Posted 2 years ago
Beautiful shop , the customer serve is outstanding and their knowledge on denim is amazing , love visiting here .
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Posted 2 years ago
The team always seem to go above and beyond in service for online shoppers - even at peak periods like their sale they always get the clothes dispatched so quickly!
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Posted 2 years ago
Always receive great service and beautiful quality items from here, never disappointed.
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Posted 2 years ago
I am really happy with the handbag I ordered from you. It arrived quickly, the packaging was lovely and the price was great. Thank you!
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Posted 2 years ago
Good service,Veja trainers beautifully packed. Well done The Dressing Room
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Posted 2 years ago
Amazing range, very quick delivery and returns hassle free.
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Posted 2 years ago
Fabulous boots! Promptly dispatched and exactly as described. Great shopping experience.
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Posted 2 years ago
The Dressing Room is rated 4.8 based on 1,489 reviews