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The Dressing Room Reviews

4.8 Rating 1,476 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
First time using the Dressing Room and absolutely loved it! Super fast shipping and my item came packaged beautifully! Would highly recommend!!
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Posted 6 years ago
I have not received my dress
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Posted 6 years ago
Super fast delivery and the most beautifully packaged item!
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Posted 6 years ago
After looking all over the Internet for the Woden Pony Sneakers I stumbled upon "The Dressing Room" and could have been happier to find out they not only had my size but would ship internationally. I placed my order one day and it was shipped the next. It arrived in the USA within a week of ordering. Fastest shipping ever and my package arrived in a lovely packed box!! Thank you and I will be ordering from y'all again!!
Helpful Report
Posted 6 years ago
I was sent an email to say the the item was out of stock and there was no other comms regarding a refund then out of the blue a few days later I received an empty email saying my item had been dispatched by which time I had ordered another dress from someone else.
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Posted 6 years ago
Very happy with t shirt , this is the third one I have purchased from this brand. Delivery very quick.
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Posted 6 years ago
This was my first order from TDR and I was not very impressed! I placed my order on 31st May, I received the standard order confirmation email and then another on 1st June to tell me my order was dispatched. On June 4th a very nonchalant email arrived in my inbox to tell me that the item was actually out of stock therefore it had not been dispatched afterall, the emails were sent in error (it took them 4 days to spot this!) Then, rather than issue my refund immediately (as I would have expected) they asked if I wanted to order something else! Er no, had I wanted anything else it would have been on my initial order thus I even had to instruct the refund. As I say, not impressed. Happily, I did order the item from another online retailer who were fantastic - hats off to Anthropologie for a speedy hassle free service.
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Posted 6 years ago
The packaging was very nice and product was delivered in good condition and in good time. Thank you!
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Posted 6 years ago
As always the personal touch! I called as having technical issues, & the transaction was resolved directly very quickly It feels like nothing is too much trouble Thank you
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Posted 6 years ago
Great service
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Posted 6 years ago
Extra fast shipping.
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Posted 6 years ago
Very quick delivery and an easy returns policy.
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Posted 6 years ago
Very quick delivery and impressed with the packaging of the item I purchased.
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Posted 6 years ago
Happy with goods and service
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Posted 6 years ago
I have to say I am very disappointed with the service to date. I placed my order last Friday over a week ago and I have not received my order to date despite having paid 10.00 sterling for shipping which is the most I’ve ever had to pay unless it’s on fast track.
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Posted 6 years ago
Beautifully packaged and uber fast delivery. Thank you.
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Posted 6 years ago
My order arrived quickly and was beautifully packed. Sadly I had to return the item. The return process was extremely simple and I very soon received my refund. Excellent service. I will definitely used The Dressing Room again and would have no hesitation in recommending them.
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Posted 6 years ago
It was super easy to order, I got a 10% discount for my first order and the item was delivered really quickly. The packaging was lovely and while I appreciate how good it looked, I did think you could use less packaging.
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Posted 6 years ago
Excellent customer service and fast dispatch, as always.
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Posted 6 years ago
Beautifully wrapped and received very quickly, as always!
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Posted 6 years ago
The Dressing Room is rated 4.8 based on 1,476 reviews