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The Dressing Room Reviews

4.8 Rating 1,476 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Brilliant service
Helpful Report
Posted 4 years ago
Very quick delivery. Very well packaged. Easy returns information and instructions enclosed. Would order from them again.
Helpful Report
Posted 4 years ago
Ordered a gift for my daughter unavailable elsewhere - arrived in good time beautifully packaged - thank you
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Posted 4 years ago
Love the watch,service great
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Posted 4 years ago
Watch arrived really quickly and was well packaged. Lovely design on the Olivia Burton watch
Helpful Report
Posted 4 years ago
Having moved from St Albans, the online service is excellent and the choice of clothing is full of variety and individuality Fast service, easy online viewing and well packaged Thank you
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Posted 4 years ago
Easy and prompt
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Posted 4 years ago
Great selection & fab sales. Packaging always lovely. Didn't receive tracking number when parcel was shipped so called to find out. Both parcels came on one tracking number which was a worry when only the shoes turned up and both parcels were then noted as deliverer. Fortunately the other parcel also turned up a little later that same day!
Helpful Report
Posted 4 years ago
Was kept upto date from placing the order to when it was delivered excellent service
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Posted 4 years ago
Prompt, reliable service
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Posted 4 years ago
I love ordering from the Dressing Room, clothes arrive in lovely packaging and it feels very special. Some of my best buys in 2019 came from The Dressing Room.
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Posted 4 years ago
My only "go to" shop. The service is lovely, the advice brilliant, and I always come out feeling like a VIP. A real pleasure to shop at The Dressing Room.
Helpful Report
Posted 4 years ago
Always have a wonderful selection of clothing, shoes and accessories ranging in price. Easy to navigate website and excellent delivery/returns service.
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Posted 4 years ago
Great quality and on trend outfits. Love it
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Posted 4 years ago
I have only visited the shop a couple of times , I always get a warm welcome , and the shop it’s self is bursting with colour style and is on trend
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Posted 4 years ago
I called to ask questions about the colour of a jumper, the girl I spoke to was extremely helpful even suggesting a different brand for me to get the colour I was after. I will definitely use the website again
Helpful Report
Posted 4 years ago
Beautiful boots bought in the sale (amazing discount). Prompt delivery. Excellent work team
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Posted 4 years ago
Excellent service. Thank you
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Posted 4 years ago
So I made my order a few days before Christmas. Within 10 minutes I get a call from the store to let me know that if I wanted my order before Christmas then I have clicked on the wrong delivery option and they can sort that out over the phone. I was already aware of that it was my gift to myself and I was in no rush. But guess what? I still received my order in time to open it on Christmas day. Very polite staff and efficient. Will definitely order again.
Helpful Report
Posted 4 years ago
Fast service and trainers arrived beautifully wrapped. Will definitely be purchasing here again! Thank you.
Helpful Report
Posted 4 years ago
The Dressing Room is rated 4.8 based on 1,476 reviews