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The Dressing Room Reviews

4.8 Rating 1,476 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Great service. I ordered something in the lockdown which arrived very promptly. Unfortunately I had to return it. I look forward to being able to visit the store again and try things on.
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Posted 4 years ago
I love The Dressing Room. Fabulous clothes, excellent service.
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Posted 4 years ago
Very good packaging and delivery service , very pleased with my American vintage white long sleeved top
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Posted 4 years ago
Excellent service. Fast delivery. Packaged well. Thank you.
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Posted 4 years ago
Love my new Veja trainers - also very quick delivery super impressed with the online service - thank you :)
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Posted 4 years ago
Very easy transaction & lovely item. Can’t wait to wear them Xx
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Posted 4 years ago
Great service 😊
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Posted 4 years ago
VERY UNHAPPY with return service I have had to PAY $40 US dollars to send back an item that did not fit - WAY too expensive will NOT be ordering again
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Posted 4 years ago
Always a good service from this company. Very happy!
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Posted 4 years ago
Fantastic service. Items arrive so quickly and exactly as described. I love the style tips on the website- the dress I ordered was perfect with my Veja’s but then again everything is! Thank you for brightening up a lockdown day.
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Posted 4 years ago
Fantastic range of products. Great customer service both in store and on line, both personal & professional. Deliveries prompt & well wrapped
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Posted 4 years ago
Excellent service, price and beautiful packaging
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Posted 4 years ago
The dress I ordered is beautiful!! Shipping was fast, and the packaging is also lovely, but definitely not over wasteful.
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Posted 4 years ago
Prompt dispatch, beautifully packaged item
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Posted 4 years ago
As always fabulous and fast service! Deryane and the team make each and every customer feel special. So wonderful 😍
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Posted 4 years ago
An absolutely wonderful service. The website is great, packaging beautiful and lovely products. Can’t recommend enough- so nice to support smaller businesses in these times too.
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Posted 4 years ago
Description and sizing extremely accurate and Fast delivery !
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Posted 4 years ago
I don't know how you can improve! I received my order within 24 hours, beautifully packaged and I can't wait to wear my new dresses.
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Posted 4 years ago
all in all the service has been exceptional, except on the last order the Oliva Burton watch was not sent in its original packaging but in a grey box. If the watch had been a gift that would not have been good. I imagine it was the display. please state in the future which are display items and perhaps offer a discount.
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Posted 4 years ago
My order was delivered in good time and beautifully wrapped. However the item was unsuitable so had to return and am awaiting my refund.
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Posted 4 years ago
The Dressing Room is rated 4.8 based on 1,476 reviews