The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,490 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Item arrived promptly and was beautifully presented. Sadly was not happy with my purchase so sent it back with the return label enclosed (was surprised to see that was charged for return postage, especially on such a high priced item).”

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Posted 4 years ago

“They make you pay £4 for returns... Industry standard is now free returns.”

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Posted 4 years ago

“Shop with confidence at the dressing room. Excellent service, fast delivery, Just fabulous all round, if I lived closed it would be my go to shop. Thank you girls xx”

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Posted 4 years ago

“Excellent service and beautifully packaged. ( on line delivery ) Item exactly as advertised. 👍👍👍”

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Posted 4 years ago

“Very nice sweater and super comfortable.”

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Posted 4 years ago

“Really pleased, super fast delivery and love my boots!”

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Posted 4 years ago

“Fast delivery Competative price”

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Posted 4 years ago

“Great service and fab brands - girls are great and super helpful with questions. Wish I lived close l enough to visit the boutique.”

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Posted 4 years ago

“Very happy with my”

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Posted 4 years ago

“I really wish I lived in or near St Albans and could visit the boutique! However, online shopping with the Dressing Room is excellent. Parcels are sent out promptly and are beautifully presented and returns are easy. and refunds (where necessary) are prompt. The online staff are easy to communicate with and very helpful. An excellent range of clothing both British and European. A really good service.”

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Posted 4 years ago

“Great service. Fast and efficient postal service. Helpful advice from team on styling and sizing.”

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Posted 4 years ago

“Amazing service as always. The product was fantastic and as always beautifully packaged. I can’t wait to get in to the store for a full wardrobe refresh. Thank you!”

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Posted 4 years ago

“Very efficient, quick delivery”

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Posted 4 years ago

“Great service and product .”

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Posted 4 years ago

“Very quick delivery. Lovely packaging. It was a real shopping treat to receive”

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Posted 4 years ago

“Excellent service - fast delivery and fast refunds on returns. Absolutely love my Dea Kudibal dress. Thank you for ordering my size in especially as it had sold out. Another example of good service. I wish I lived close enough to visit your shop.”

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Posted 4 years ago

“Lovely soft lounge wear”

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Posted 4 years ago

“Mask came quick (in 3 days); was very nicely packaged, was wrapped beautifully in paper black paper wrapping with the dressing room sticker. The mask came with a case to put it in which I didn’t know before ordering but made the order even better. Mask is nice material and comfortable, totally recommend 👍🏼”

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Posted 4 years ago

“Loved new veja khaki trainers, lovely packaging and quick delivery ready for my weekend away”

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Posted 4 years ago

“My Lily & Lionel floral skirt arrived beautifully wrapped and is perfect for autumn. I love looking at Deryanne's picks for the season. It's great to see clothes modelled on folks other than very tall skinny models! I wish I was nearer to The Dressing Room because I'd love to pop in and have a browse. The staff are expert and have the knack for putting outfits together. Their enthusiasm for the different niche brands is infectious. Love the store!”

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Posted 4 years ago

The Dressing Room is rated 4.8 based on 1,490 reviews