The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“The service was really quick, good value across the ‘virtual high street and packaged with care. I love the top I ordered.”

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Posted 7 months ago

Thank you Lisa, so pleased you're happy with your experience with us. Enjoy wearing your top!

Posted 7 months ago

“Speedy delivery and beautifully wrapped. Would highly recommend!”

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Posted 7 months ago

Thank you :) this is so nice to hear. Enjoy your purchase!

Posted 7 months ago

“Excellent service and care . Beautiful dress , love it , style quality, everything!!”

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Posted 7 months ago

Thank you that's great to hear, enjoy wearing your dress!

Posted 7 months ago

“The dressing room offers a wide range of different styles and colours for every occasion. The service is professional, friendly and enjoyable. Delivery and returns are prompt and reliable.”

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Posted 7 months ago

Thanks for your lovely feedback, we are so pleased that you're happy with our products and service! Enjoy your purchase

Posted 7 months ago

“Couldn’t fault from ordering to delivery. Great service and very quick delivery”

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Posted 8 months ago

Thank you Sharon :) that makes us so happy to hear!

Posted 7 months ago

“Wonderful service as always!”

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Posted 8 months ago

Thank you, enjoy your purchase :)

Posted 8 months ago

“The accolades that the Dressing Room have speak for themselves. Incredible customer service. Having had a few terrible experiences with big brands recently, the dressing room team are a welcome experience, where nothing is ever too much. I recently explored the core basics on the website and I am so glad I did. My wardrobe is finally taking the shape I have always wanted. Veja is my new go to for footwear and having just brought my first pair, I am about to odder my second in a different colour- how could I not after the compliments I received at work. Thank you Deryane and dressing room team.”

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Posted 8 months ago

Thank you Emma for your kind words, we pride ourselves on our excellent service and product offering so this makes us so happy to hear!

Posted 8 months ago

“Honestly the most yummy online shopping experience on the planet. First class service that always delivers 💗”

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Posted 8 months ago

Thank you Lisa, what lovely comments :) this makes us so happy to hear!

Posted 8 months ago

“Great price and very fast shipping. Unfortunately the dress I ordered was massive and had to return but I will definitely be shopping here again!”

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Posted 8 months ago

Thanks for your feedback, if you need to swap for a different size or choose an alternative- drop us a line at customercare@the-dressingroom.com and we'll be happy to help :)

Posted 8 months ago

“Fantastic service , order was beautifully packaged . The Dressing Room was very efficient when I needed to exchange an item . I will definitely be ordering from them again .”

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Posted 8 months ago

Thank you Christine, thats' great to hear :)

Posted 8 months ago

“A gorgeous selection of brands and items. My order arrived quickly and was beautifully packaged. Will definitely order again.”

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Posted 8 months ago

Thanks for your lovely feedback Sydney, keep an eye on our website and socials- we are getting new season deliveries all the time x

Posted 8 months ago

“Amazing service as always! Loved my dress which I can’t wait to wear this weekend. Thank you!”

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Posted 8 months ago

We are so pleased you're happy with your dress! Enjoy wearing it

Posted 8 months ago

“Excellent dispatch for my trainers bought online. Included a bonus gift card!”

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Posted 8 months ago

Thanks for your feedback, and enjoy spending your gift card :)

Posted 8 months ago

“Outstanding! My order arrived with a defect - a replacement was sent out to arrive special delivery the next day. Very impressed and grateful”

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Posted 8 months ago

Hi Tiffany, thanks for your feedback, I'm so pleased you were happy with our service. Enjoy your purchase :)

Posted 8 months ago

“Excellent service. Couldn’t be happier. Would happily purchase from them again.”

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Posted 8 months ago

Thank you Emma, that's great to hear! Enjoy your purchase x

Posted 8 months ago

“Easy to order and very quick delivery. Really impressed.”

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Posted 9 months ago

Thanks for your feedback, we are so pleased you has such a positive shopping journey :) enjoy your purchase

Posted 8 months ago

“Some of the girls serving are lovely but unfortunately I was served by someone who couldn’t even crack a smile. I’ve bought a number of items in the dressing room but this particular girl has made me think twice about returning”

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Posted 9 months ago

Hello, I'm so sorry to hear this- I will pass your comment onto the team. We pride ourselves on excellent, friendly customer service so sincerely apologise that we fell short on this occasion.

Posted 8 months ago

“Such a varied amount of clothes to chose from and excellent delivery.”

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Posted 9 months ago

Thank you Marion that's great to hear :) we are getting new deliveries all the time so keep checking our social channels and website to see all the new season goodies!

Posted 9 months ago

“Lovely dress, arrived promptly and was just perfect. My only comment would be the packaging needs to be improved, both the plastic was ripped and the paper package inside, luckily dress not affected.”

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Posted 9 months ago

Hi, we are so glad you're happy with your dress but so sorry to hear that the packaging was ripped in transit. Do you happen to have a photograph of this? If so could you send to customer-care@the-dressingroom.com in order for us to take a closer look? Thank you and apologies once again

Posted 9 months ago

“great service and advice”

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Posted 9 months ago

Thanks for your lovely feedback Marie that's lovely to hear

Posted 9 months ago

The Dressing Room is rated 4.8 based on 1,489 reviews