The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,476 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 5 years ago

“What a brilliant company. I ordered an Orwell and Austen cashmere jumper from them for my wife. Didn't quite suit a 14 stone guy! I ordered a small one and paid online. The following day I received a phone call from Becky at The Dressing Room apologising that the small wasn't good enough to send out. She contacted Orwell and suggested an alternative 'love' jumper (as they had no small available), very similar but with a Rainbow edging. Great idea and went with it. The next day Becky contacted me again And told me that Orwell could now get a small of the original to her, and then to me. Within 72 hours it was ordered, delivered to her/ Dressing Room and then on the way to me. I received it today and am very pleased with it. Let's hope my wife is on Christmas Day!! Nevertheless Becky went the extra mile for me. Nowadays there are many companies that treat customers as numbers, whereas I was treated like an important customer and made me feel special. I cannot thank her enough for bending over backwards to get the correct jumper time in time for Christmas. Thank you!!!”

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Posted 5 years ago

“Easy ordering, swift delivery and a beautifully wrapped pair of trainers as ordered. Perfect.”

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Posted 5 years ago

“product as described. fast delivery”

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Posted 5 years ago

“Efficient service, nice packaging, item accurately described and photographed”

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Posted 5 years ago

“Excellent service I thought! I ordered clothes online and only noticed an offer that was on after I finalised payment. I contacted the customer service team about it and they refunded the difference immediately! I was very impressed and pleased. Thnak you! And I love my IDANO jumpsuit, too!”

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Posted 5 years ago

“Great price, despatched promptly and arrived beautifully wrapped. Would recommend both the product and the online retailer.”

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Posted 5 years ago

“My order arrived very quickly and beautifully packaged. Very happy with the service from The Dressing Room.”

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Posted 5 years ago

“Great friendly service. Will buy again”

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Posted 5 years ago

“Excellent, fast service. Will use again.”

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Posted 5 years ago

“Quick delivery and beautifully wrapped. Love my T-Shirt.”

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Posted 5 years ago

“Lovely boutique. Great range and perfect for gifts. Customer service, helpful and friendly staff plus attention to detail is exceptional.”

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Posted 5 years ago

“This is my second purchase from the Dressing Room,I would give them 100 stars if I could,there customer service team are very professional, I ordered a Olivia Burton watch and from placing the order to receiving my parcel,very satisfactory,it was just so easy and to be honest I felt very calm,a lovely experience,to what I usually get when I order from different websites.Also I would like to mention the packageing very well put together. Marjorie Gregory”

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Posted 5 years ago

“Great selection, fast and efficient service (delivery).”

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Posted 5 years ago

“Very impressed with the speed of delivery following the order.”

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Posted 5 years ago

“Easy to order, quick delivery and very well-packaged. Beautiful watch - very pleased!”

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Posted 5 years ago

“The watch i ordered is beautiful and signing up to the newsletter saved me even more money on a competetive price for the olivia burton watch .. i love it .. the packaging and fast delivery was fantastic . A site i will gladly use again . Cant fault the dressing room at all thankyou”

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Posted 6 years ago

“Product - fab. An American vintage jumper. However, I paid an extortionate £10 to have it delivered by midday, it arrived at 5pm that day. That should have cost me £6 not £10. I emailed them to refund me the difference as I don’t want to pay extra for a service I did not receive. No reply to date. Disappointed:(”

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Posted 6 years ago

“As always FANTASTIC, only one problem the shop is three hours away!!!! or maybe thats a good thing :)”

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Posted 6 years ago

“Lovely Boutique, selling a brilliant selection of stylish brands. Staff are always very helpful.”

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Posted 6 years ago

The Dressing Room is rated 4.8 based on 1,476 reviews