The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,490 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I ordered and delivered fairly swiftly but not impressed with the packaging - arrived squashed and crumpled.”

Helpful Report

Posted 6 years ago

“Had never heard of this company so hoped for the best - and got it! Order was as expected and delivered quickly, lovely packaged and a couple of earlier queries by email responded to straight away! Well done and thank you.”

Helpful Report

Posted 6 years ago

“Customer service was responsive and polite the reason I gave such a poor review is that the watch I bought for my partner was very used looking on the strap was all bent and wrinkled the face of the watch and every thing else was in good condition as expected when brand i was angry about the watch strap as was a new watch and shouldn’t of been sent out like that if it was for me I would of took it back but my partner said she was ok with it which I don’t think she was she didn’t want to waste time sending it back but shouldn’t of been sent in the first place if used or damaged if the dressing room every see this reply and want to send me a free Olivia burton watch strap in new condition then I’d be happy to change my review as I think the customer service was great tbh and I’d like to say the same for the quality of purchase but guess I was wrong”

Helpful Report

Posted 6 years ago

“Really good quick an easy ordering arrived early great”

Helpful Report

Posted 6 years ago

“I love the dressing room. I’m fairly new to buying from here but there are so many choices and amazing clothes, shoes and accessories.”

Helpful Report

Posted 6 years ago

“Hello. I still have not received my order of december 25th. Is this normal?”

Helpful Report

Posted 6 years ago

“I do love the products in The Dressing Room - I find some highly priced but the quality is undeniable. Obviously when an item is in the sale it can be nothing less than a bargain!!”

Helpful Report

Posted 6 years ago

“Super quick delivery despite bank holidays. The dressing room sale is a corker!”

Helpful Report

Posted 6 years ago

“Fantastic!!! nothing not to love about the dressing room other than that you are over 2 hours away ;O)”

Helpful Report

Posted 6 years ago

“Last gasp Christmas present for my wife, the watch was out of stock everywhere but found it at the dressing room. Quick phone call and superb customer service to check it could be delivered next day given that it was Friday 21st December! The watch arrived beautifully packaged in under 23 hours. Great service from a great company.”

Helpful Report

Posted 6 years ago

“Great bag, arrived very quickly especially as it is Christmas period!! Thanks”

Helpful Report

Posted 6 years ago

“Very happy with the service from The Dressing Room, product arrived in very good time, well packaged and in excellent condition.”

Helpful Report

Posted 6 years ago

“Fabulous service. Fast delivery and beautifully wrapped parcel. I love the Air and Grace trainers”

Helpful Report

Posted 6 years ago

“Reliable as ever. Thank you”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“What a brilliant company. I ordered an Orwell and Austen cashmere jumper from them for my wife. Didn't quite suit a 14 stone guy! I ordered a small one and paid online. The following day I received a phone call from Becky at The Dressing Room apologising that the small wasn't good enough to send out. She contacted Orwell and suggested an alternative 'love' jumper (as they had no small available), very similar but with a Rainbow edging. Great idea and went with it. The next day Becky contacted me again And told me that Orwell could now get a small of the original to her, and then to me. Within 72 hours it was ordered, delivered to her/ Dressing Room and then on the way to me. I received it today and am very pleased with it. Let's hope my wife is on Christmas Day!! Nevertheless Becky went the extra mile for me. Nowadays there are many companies that treat customers as numbers, whereas I was treated like an important customer and made me feel special. I cannot thank her enough for bending over backwards to get the correct jumper time in time for Christmas. Thank you!!!”

Helpful Report

Posted 6 years ago

“Easy ordering, swift delivery and a beautifully wrapped pair of trainers as ordered. Perfect.”

Helpful Report

Posted 6 years ago

“product as described. fast delivery”

Helpful Report

Posted 6 years ago

“Efficient service, nice packaging, item accurately described and photographed”

Helpful Report

Posted 6 years ago

“Excellent service I thought! I ordered clothes online and only noticed an offer that was on after I finalised payment. I contacted the customer service team about it and they refunded the difference immediately! I was very impressed and pleased. Thnak you! And I love my IDANO jumpsuit, too!”

Helpful Report

Posted 6 years ago

The Dressing Room is rated 4.8 based on 1,490 reviews