The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,511 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Lovely dress, arrived promptly and was just perfect. My only comment would be the packaging needs to be improved, both the plastic was ripped and the paper package inside, luckily dress not affected.”

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Posted 1 year ago

Hi, we are so glad you're happy with your dress but so sorry to hear that the packaging was ripped in transit. Do you happen to have a photograph of this? If so could you send to customer-care@the-dressingroom.com in order for us to take a closer look? Thank you and apologies once again

Posted 1 year ago

“great service and advice”

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Posted 1 year ago

Thanks for your lovely feedback Marie that's lovely to hear

Posted 1 year ago

“Great service, beautifully packaged and love my second American Vintage cardigan!”

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Posted 1 year ago

Thank you for your lovely feedback :) they are great cardigans aren't they- perfect for transitioning seasons. Enjoy wearing it!

Posted 1 year ago

“As ever FABULOUS customer service from the dressing room. I am an on-line customer as sadly I live far away from St Albans ... maybe that's a good thing or I would be forever in the shop buying the delicious clothes! I returned one of the items I bought and customer returns could not have been easier Deryane (and her team)does an amazing job showcasing her stock on instagram - she is brilliant at putting a look together and she has a wonderful fashion forward 'Eye'”

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Posted 1 year ago

Thank you so much for your positive feedback, this makes the team so happy to hear :) enjoy your purchase!

Posted 1 year ago

“No idea who you are or why you sent me the email”

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Posted 1 year ago

“Great find - looking for a particular item online. Purchased with a discount, free delivery, arrived quickly, beautifully and carefully packaged. They stock some lovely pieces, so will definitely shop there in the future…”

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Posted 1 year ago

Hi Jo, we are so pleased you're happy with our service and your lovely new purchase. We receive new deliveries all the time so keep an eye out on our website and instagram page for all the new season goodies!

Posted 1 year ago

“Brilliant service. Arrived the next day by 1pm .thank you”

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Posted 1 year ago

Thank you Karen, we are so pleased you're happy with our service and your new purchase :)

Posted 1 year ago

“Good product, and good packaging and efficient delivery. Would buy again from them.”

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Posted 1 year ago

Hi Marina, thank you for your lovely feedback- we really appreciate it. Enjoy your purchase :)

Posted 1 year ago

“Brilliant service, high quality packaging and super efficient processing. I have been shopping at TDR for several years and they just get better and better.”

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Posted 1 year ago

Thank you Kam for your support over the years, we really appreciate it. Enjoy your new season purchase :)

Posted 1 year ago

“Ordered Paige Anessa jeans in Vintage Mossy Green, perfect fit & fast delivery ❤️”

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Posted 1 year ago

Hi Susan, We are so glad you're happy with our service and your fab new jeans- enjoy wearing them :)

Posted 1 year ago

“My order arrived promptly as ever. Loved the top and intend to wear it soon. Always great customer service.”

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Posted 1 year ago

Hi Jackie, thanks for your great feedback that's lovely to hear- enjoy wearing your top :)

Posted 1 year ago

“am not impressed with the postage, it cost €30 from UK to Ireland and instead of it being delivered by DHL or one of express delivery it came by An Post and to make it worst no tracking ID provided until i called The Dressing Room customer care. I dont think I will be shopping on this website again.”

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Posted 1 year ago

Hi, I'm so sorry you weren't satisfied with the delivery service, we pride ourselves on a great purchasing journey from website to door so apologise if we fell short on this occasion.

Posted 1 year ago

“Great service as usual! I absolutely love my new trousers and they arrived beautifully packaged 48 hours after ordering. Thank you Dressing Room.”

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Posted 1 year ago

Thanks for your lovely feedback Sarah, we are so pleased you're happy with your trousers- enjoy wearing them :)

Posted 1 year ago

“Incredibly fast delivery and lovely packaging - will definitely consider shopping here again should the need arise!”

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Posted 1 year ago

Thanks for the lovely feedback Hannah, comments like this really make our day :)

Posted 1 year ago

“Great shop and great website easy to order and items arrived within 2 days .Love the zodiac necklaces have been great presents for my daughter and neices .”

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Posted 1 year ago

That's great to hear Clare, they are such lovely necklaces aren't they- personal and super stylish :)

Posted 1 year ago

“Very helpful and friendly I love my new purchase”

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Posted 1 year ago

Thank you Paulette, we are so pleased you're happy with our service- enjoy your purchase! x

Posted 1 year ago

“Everything was perfectly delivered!”

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Posted 1 year ago

That's great to hear Filipa :) thanks for your feedback and enjoy your purchase x

Posted 1 year ago

“I bought some of these knekki banks some years ago and wanted to replace them - found online at The Dressing Room and wasn't disappointed as quality just the same and their quick delivery and free postage for small items was great as so often puts me off buying online when you have to add this on. Given 5 stars from me - happily!”

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Posted 1 year ago

That's great to hear Barbra, we are so happy you're pleased with your shopping experience. They are a great product aren't they? Enjoy using them :)

Posted 1 year ago

“I love the customer service - and obviously the products. Everything delivered on time and beautifully packaged.”

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Posted 1 year ago

That's lovely to hear Christine, we are so pleased you are happy with your products and service! Enjoy your purchase :)

Posted 1 year ago

“Good service, I find this pants nowhere but on this shop, very fit me.”

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Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,511 reviews