The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,500 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,500 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“am not impressed with the postage, it cost €30 from UK to Ireland and instead of it being delivered by DHL or one of express delivery it came by An Post and to make it worst no tracking ID provided until i called The Dressing Room customer care. I dont think I will be shopping on this website again.”

Helpful Report

Posted 10 months ago

Hi, I'm so sorry you weren't satisfied with the delivery service, we pride ourselves on a great purchasing journey from website to door so apologise if we fell short on this occasion.

Posted 10 months ago

“Great service as usual! I absolutely love my new trousers and they arrived beautifully packaged 48 hours after ordering. Thank you Dressing Room.”

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Posted 10 months ago

Thanks for your lovely feedback Sarah, we are so pleased you're happy with your trousers- enjoy wearing them :)

Posted 10 months ago

“Incredibly fast delivery and lovely packaging - will definitely consider shopping here again should the need arise!”

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Posted 10 months ago

Thanks for the lovely feedback Hannah, comments like this really make our day :)

Posted 10 months ago

“Great shop and great website easy to order and items arrived within 2 days .Love the zodiac necklaces have been great presents for my daughter and neices .”

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Posted 10 months ago

That's great to hear Clare, they are such lovely necklaces aren't they- personal and super stylish :)

Posted 10 months ago

“Very helpful and friendly I love my new purchase”

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Posted 10 months ago

Thank you Paulette, we are so pleased you're happy with our service- enjoy your purchase! x

Posted 10 months ago

“Everything was perfectly delivered!”

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Posted 11 months ago

That's great to hear Filipa :) thanks for your feedback and enjoy your purchase x

Posted 11 months ago

“I bought some of these knekki banks some years ago and wanted to replace them - found online at The Dressing Room and wasn't disappointed as quality just the same and their quick delivery and free postage for small items was great as so often puts me off buying online when you have to add this on. Given 5 stars from me - happily!”

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Posted 11 months ago

That's great to hear Barbra, we are so happy you're pleased with your shopping experience. They are a great product aren't they? Enjoy using them :)

Posted 11 months ago

“I love the customer service - and obviously the products. Everything delivered on time and beautifully packaged.”

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Posted 11 months ago

That's lovely to hear Christine, we are so pleased you are happy with your products and service! Enjoy your purchase :)

Posted 11 months ago

“Good service, I find this pants nowhere but on this shop, very fit me.”

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Posted 11 months ago

“Efficient online service, queries dealt with immediately in a polite and friendly manner enhancing the complete shopping experience. Wonderful range of designers and choice of unusual pieces. Highly recommend ‘The Dressing Room’ .”

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Posted 11 months ago

Thanks for your lovely feedback Helen :) we are delighted you're happy with our service

Posted 11 months ago

“The store never fails to deliver on amazing customer service. I always find something to purchase whether it’s as a gift or for myself. Some fabulous new designers and I’m loving the scandi looks.”

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Posted 11 months ago

That's fantastic to hear, thanks for the lovely feedback. There are plenty more Scandi looks and new designers coming so watch this space :)

Posted 11 months ago

“Love my new Anna Beck necklace. Great service from The Dressing Room, thank you!”

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Posted 11 months ago

We are so pleased you're happy with the service and your lovely new necklace- enjoy wearing it! :)

Posted 11 months ago

“Fantastic customer service from placing order to delivery. I have ordered several times online and have never been disappointed. Highly recommend”

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Posted 11 months ago

Hi Sandra, thanks for your great feedback we are so pleased you're happy with our service. Enjoy your purchase :)

Posted 11 months ago

“I returned my order- not because of anything other than the top was a wrong colouring for me”

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Posted 1 year ago

Hi Julie, sorry this top wasn't quite right on this occasion- can we help choosing an alternative? If so, you can email us at customercare@the-dressingroom.com or call us on 01727 853577 and one of our trained stylists will be more than happy to help.

Posted 11 months ago

“Great customer service, packaging was lovely”

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Posted 1 year ago

Hi Sarah, thanks for your feedback- we are so pleased you're happy with our customer service and the packaging. Enjoy your purchase :)

Posted 11 months ago

“Excellent communication and fast delivery ……great company !….. I cannot comment on the item I purchased yet as it was delivered to my daughter as I am abroad at present.”

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Posted 1 year ago

Thank you Frances, hopefully you'll be delighted with your item when you receive it :)

Posted 1 year ago

“great service. item was exactly as pictured. beautifully wrapped. no hesitation in using the dressing room if unable to get there personally. highly recommend”

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Posted 1 year ago

Thank you Melanie, we are so pleased you are happy with your item and our service! Thanks for all your support

Posted 1 year ago

“My favourite shop. Great advice, great service. Really care that what you chose is looking good on you. It is my go-to shop for everything, clothes, footweat and the gorgeous jewellery. Complete outfits for every occasion.”

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Posted 1 year ago

What lovely feedback- thank you very much! It really puts a smile on our faces when we hear comments like this. Outfit building is our absolute favourite :)

Posted 1 year ago

“Very pleased with my purchase at a price much reduced compared to other websites. Great customer service with immediate response. Tracking could have been just a little more rigorous.”

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Posted 1 year ago

Thank you for your feedback, we are so happy you're pleased with your purchase and our service. If you have any tracking queries please drop us an email and we can look into asap for you

Posted 1 year ago

“Perfect from start to end! I ordered the Rails, Tiffany sweater, only took a couple of days to arrive from ordering and was kept updated. Will highly recommend The Dressing Room and will happily order from them again, thank you!”

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Posted 1 year ago

Thank you for your lovely feedback, we are so pleased you are happy with your sweater and it was a great shopping experience for you :)

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,500 reviews