The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,506 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“Great find - looking for a particular item online. Purchased with a discount, free delivery, arrived quickly, beautifully and carefully packaged. They stock some lovely pieces, so will definitely shop there in the future…”

Helpful Report

Posted 11 months ago

Hi Jo, we are so pleased you're happy with our service and your lovely new purchase. We receive new deliveries all the time so keep an eye out on our website and instagram page for all the new season goodies!

Posted 11 months ago

“Brilliant service. Arrived the next day by 1pm .thank you”

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Posted 11 months ago

Thank you Karen, we are so pleased you're happy with our service and your new purchase :)

Posted 11 months ago

“Good product, and good packaging and efficient delivery. Would buy again from them.”

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Posted 11 months ago

Hi Marina, thank you for your lovely feedback- we really appreciate it. Enjoy your purchase :)

Posted 11 months ago

“Brilliant service, high quality packaging and super efficient processing. I have been shopping at TDR for several years and they just get better and better.”

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Posted 11 months ago

Thank you Kam for your support over the years, we really appreciate it. Enjoy your new season purchase :)

Posted 11 months ago

“Ordered Paige Anessa jeans in Vintage Mossy Green, perfect fit & fast delivery ❤️”

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Posted 11 months ago

Hi Susan, We are so glad you're happy with our service and your fab new jeans- enjoy wearing them :)

Posted 11 months ago

“My order arrived promptly as ever. Loved the top and intend to wear it soon. Always great customer service.”

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Posted 11 months ago

Hi Jackie, thanks for your great feedback that's lovely to hear- enjoy wearing your top :)

Posted 11 months ago

“am not impressed with the postage, it cost €30 from UK to Ireland and instead of it being delivered by DHL or one of express delivery it came by An Post and to make it worst no tracking ID provided until i called The Dressing Room customer care. I dont think I will be shopping on this website again.”

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Posted 11 months ago

Hi, I'm so sorry you weren't satisfied with the delivery service, we pride ourselves on a great purchasing journey from website to door so apologise if we fell short on this occasion.

Posted 11 months ago

“Great service as usual! I absolutely love my new trousers and they arrived beautifully packaged 48 hours after ordering. Thank you Dressing Room.”

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Posted 11 months ago

Thanks for your lovely feedback Sarah, we are so pleased you're happy with your trousers- enjoy wearing them :)

Posted 11 months ago

“Incredibly fast delivery and lovely packaging - will definitely consider shopping here again should the need arise!”

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Posted 11 months ago

Thanks for the lovely feedback Hannah, comments like this really make our day :)

Posted 11 months ago

“Great shop and great website easy to order and items arrived within 2 days .Love the zodiac necklaces have been great presents for my daughter and neices .”

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Posted 11 months ago

That's great to hear Clare, they are such lovely necklaces aren't they- personal and super stylish :)

Posted 11 months ago

“Very helpful and friendly I love my new purchase”

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Posted 1 year ago

Thank you Paulette, we are so pleased you're happy with our service- enjoy your purchase! x

Posted 11 months ago

“Everything was perfectly delivered!”

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Posted 1 year ago

That's great to hear Filipa :) thanks for your feedback and enjoy your purchase x

Posted 1 year ago

“I bought some of these knekki banks some years ago and wanted to replace them - found online at The Dressing Room and wasn't disappointed as quality just the same and their quick delivery and free postage for small items was great as so often puts me off buying online when you have to add this on. Given 5 stars from me - happily!”

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Posted 1 year ago

That's great to hear Barbra, we are so happy you're pleased with your shopping experience. They are a great product aren't they? Enjoy using them :)

Posted 1 year ago

“I love the customer service - and obviously the products. Everything delivered on time and beautifully packaged.”

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Posted 1 year ago

That's lovely to hear Christine, we are so pleased you are happy with your products and service! Enjoy your purchase :)

Posted 1 year ago

“Good service, I find this pants nowhere but on this shop, very fit me.”

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Posted 1 year ago

“Efficient online service, queries dealt with immediately in a polite and friendly manner enhancing the complete shopping experience. Wonderful range of designers and choice of unusual pieces. Highly recommend ‘The Dressing Room’ .”

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Posted 1 year ago

Thanks for your lovely feedback Helen :) we are delighted you're happy with our service

Posted 1 year ago

“The store never fails to deliver on amazing customer service. I always find something to purchase whether it’s as a gift or for myself. Some fabulous new designers and I’m loving the scandi looks.”

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Posted 1 year ago

That's fantastic to hear, thanks for the lovely feedback. There are plenty more Scandi looks and new designers coming so watch this space :)

Posted 1 year ago

“Love my new Anna Beck necklace. Great service from The Dressing Room, thank you!”

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Posted 1 year ago

We are so pleased you're happy with the service and your lovely new necklace- enjoy wearing it! :)

Posted 1 year ago

“Fantastic customer service from placing order to delivery. I have ordered several times online and have never been disappointed. Highly recommend”

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Posted 1 year ago

Hi Sandra, thanks for your great feedback we are so pleased you're happy with our service. Enjoy your purchase :)

Posted 1 year ago

“I returned my order- not because of anything other than the top was a wrong colouring for me”

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Posted 1 year ago

Hi Julie, sorry this top wasn't quite right on this occasion- can we help choosing an alternative? If so, you can email us at customercare@the-dressingroom.com or call us on 01727 853577 and one of our trained stylists will be more than happy to help.

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,506 reviews