The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,489 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Love my new Anna Beck necklace. Great service from The Dressing Room, thank you!”

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Posted 10 months ago

We are so pleased you're happy with the service and your lovely new necklace- enjoy wearing it! :)

Posted 10 months ago

“Fantastic customer service from placing order to delivery. I have ordered several times online and have never been disappointed. Highly recommend”

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Posted 10 months ago

Hi Sandra, thanks for your great feedback we are so pleased you're happy with our service. Enjoy your purchase :)

Posted 10 months ago

“I returned my order- not because of anything other than the top was a wrong colouring for me”

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Posted 11 months ago

Hi Julie, sorry this top wasn't quite right on this occasion- can we help choosing an alternative? If so, you can email us at customercare@the-dressingroom.com or call us on 01727 853577 and one of our trained stylists will be more than happy to help.

Posted 10 months ago

“Great customer service, packaging was lovely”

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Posted 11 months ago

Hi Sarah, thanks for your feedback- we are so pleased you're happy with our customer service and the packaging. Enjoy your purchase :)

Posted 10 months ago

“Excellent communication and fast delivery ……great company !….. I cannot comment on the item I purchased yet as it was delivered to my daughter as I am abroad at present.”

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Posted 11 months ago

Thank you Frances, hopefully you'll be delighted with your item when you receive it :)

Posted 11 months ago

“great service. item was exactly as pictured. beautifully wrapped. no hesitation in using the dressing room if unable to get there personally. highly recommend”

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Posted 11 months ago

Thank you Melanie, we are so pleased you are happy with your item and our service! Thanks for all your support

Posted 11 months ago

“My favourite shop. Great advice, great service. Really care that what you chose is looking good on you. It is my go-to shop for everything, clothes, footweat and the gorgeous jewellery. Complete outfits for every occasion.”

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Posted 11 months ago

What lovely feedback- thank you very much! It really puts a smile on our faces when we hear comments like this. Outfit building is our absolute favourite :)

Posted 11 months ago

“Very pleased with my purchase at a price much reduced compared to other websites. Great customer service with immediate response. Tracking could have been just a little more rigorous.”

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Posted 11 months ago

Thank you for your feedback, we are so happy you're pleased with your purchase and our service. If you have any tracking queries please drop us an email and we can look into asap for you

Posted 11 months ago

“Perfect from start to end! I ordered the Rails, Tiffany sweater, only took a couple of days to arrive from ordering and was kept updated. Will highly recommend The Dressing Room and will happily order from them again, thank you!”

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Posted 11 months ago

Thank you for your lovely feedback, we are so pleased you are happy with your sweater and it was a great shopping experience for you :)

Posted 11 months ago

“Really lovely shop. Great selection. Very prompt service and efficient delivery.”

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Posted 11 months ago

Thank you Sarah, we are getting new deliveries all the time so keep an eye out on our site/socials to see what new season goodies we are getting in :)

Posted 11 months ago

“Ordered online, contact was great and items arrives well packaged and I kept them all.”

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Posted 11 months ago

Thanks for your lovely feedback, that really makes us smile. Enjoy wearing your new items :)

Posted 11 months ago

“Very speedy dispatch both times I have ordered. A great selection of fashion online too.”

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Posted 11 months ago

Thank you for your great feedback, that's lovely to hear. Enjoy your purchase :)

Posted 11 months ago

“Lovely range of clothing - easy to use website and prompt delivery. Would definitely use again.”

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Posted 11 months ago

That's great to hear Caroline, thanks for your feedback and enjoy your purchase :)

Posted 11 months ago

“Speedy delivery, beautifully packaged. Sadly had to return my purchase as it didn’t suit me but will definitely return. Thank you!”

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Posted 11 months ago

We are so pleased you are happy with our service, sorry to hear your item wasn't quite right - if you wanted help choosing an alternative please don't hesitate to get in touch as we would love for you to find something :)

Posted 11 months ago

“My number 1 shopping destination. I only wish I could visit the shop in person. Always amazing customer service and the loyalty program is an added bonus 🎉. I cannot think of anything I could improve. Perfect 💗”

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Posted 11 months ago

Thank you for your lovely feedback Lisa, comments like this really puts a smile on our faces :) and thanks again for your continued support and custom we really appreciate it

Posted 11 months ago

“Fantastic price - fast delivery, I can't fault The Dressing Room's service Thanks”

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Posted 11 months ago

Thank you so much for your amazing feedback, we are so pleased you are happy with our service :)

Posted 11 months ago

“Treated myself to some lovely bits from the website, The Post came as expected and both bits were well-packaged. looking forward to wearing them soon. Thank you”

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Posted 1 year ago

Thanks for your feedback Kimberley that's great to hear, enjoy wearing your new items :)

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thank you Susan, we are delighted you're happy with our service :)

Posted 1 year ago

“Great service, clothing packed well. Great choice of fashion brands.”

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Posted 1 year ago

We are so pleased you're happy with your shopping experience, thanks for your lovely feedback :)

Posted 1 year ago

“I was thrilled with The Dressing Room service and the packaging was beautiful. It's the first time I have ordered from them and it certainly won't be the last. Thank you.”

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Posted 1 year ago

Thanks Antonia for your fantastic feedback, we look forward to you being part of The Dressing Room community :)

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,489 reviews