The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,475 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

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“My number 1 shopping destination. I only wish I could visit the shop in person. Always amazing customer service and the loyalty program is an added bonus 🎉. I cannot think of anything I could improve. Perfect 💗”

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Posted 10 months ago

Thank you for your lovely feedback Lisa, comments like this really puts a smile on our faces :) and thanks again for your continued support and custom we really appreciate it

Posted 10 months ago

“Fantastic price - fast delivery, I can't fault The Dressing Room's service Thanks”

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Posted 10 months ago

Thank you so much for your amazing feedback, we are so pleased you are happy with our service :)

Posted 10 months ago

“Treated myself to some lovely bits from the website, The Post came as expected and both bits were well-packaged. looking forward to wearing them soon. Thank you”

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Posted 10 months ago

Thanks for your feedback Kimberley that's great to hear, enjoy wearing your new items :)

Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

Thank you Susan, we are delighted you're happy with our service :)

Posted 10 months ago

“Great service, clothing packed well. Great choice of fashion brands.”

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Posted 10 months ago

We are so pleased you're happy with your shopping experience, thanks for your lovely feedback :)

Posted 10 months ago

“I was thrilled with The Dressing Room service and the packaging was beautiful. It's the first time I have ordered from them and it certainly won't be the last. Thank you.”

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Posted 10 months ago

Thanks Antonia for your fantastic feedback, we look forward to you being part of The Dressing Room community :)

Posted 10 months ago

“Efficient service - thank you”

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Posted 10 months ago

Thank you, we are so pleased your happy with our service

Posted 10 months ago

“The Dressing Room, with out a restaurant … would say Harvey Nichols of St Albans 🥰”

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Posted 10 months ago

Thank you Drew for your lovely feedback :)

Posted 10 months ago

“Lovely top and gash delivery Thank you”

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Posted 10 months ago

“This was my 2nd purchase from The Dressing Room and it was super efficient, great service. I’m thrilled with my skirt - lovely quality and amazing at the sale price! I can’t wait to have an occasion to wear it. Thank you”

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Posted 10 months ago

Thank you for your lovely review, we are delighted that you're happy with our service and your skirt :)

Posted 10 months ago

“Very prompt delivery as ever”

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Posted 10 months ago

Thank you Emma for your review and for your continued support, we really appreciate it :)

Posted 10 months ago

“This isn't my first order from the Dressing Room, and it won't be the last. Items are posted promptly and are packaged beautifully.”

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Posted 10 months ago

Thank you Caroline for your fantastic feedback, we are delighted you are happy with your purchase and that you will be returning to shop with us.

Posted 10 months ago

“Honestly, the customer service could not have been better! The dress I ordered arrived impeccably wrapped with a lovely box and ribbon I’m so impressed and will be a returning customer for definite”

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Posted 10 months ago

Thank you for your lovely feedback-we are so pleased you are happy with your order. We really appreciate you supporting this small business

Posted 10 months ago

“As always superb efficient service from The Dressing Room my jumper arrived quickly and beautifully wrapped”

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Posted 11 months ago

We are so pleased you are happy with your jumper. Thank you for your support

Posted 10 months ago

“The Dressing Room is an independent store where the customer service is second to none with the staff going above and beyond to answer customer questions ensuring that items bought, hopefully, do not have to be exchanged. I cannot recommend this shop highly enough.”

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Posted 11 months ago

Thank you Jane for this lovely feedback, we pride ourselves on excellent customer service so are very pleased you agree too :)

Posted 10 months ago

“Very pleased with my purchase, was able to track delivery, very good price too.”

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Posted 11 months ago

Thank you Alice for your lovely review, we are so pleased you are happy with your purchase

Posted 10 months ago

“Always very helpful”

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Posted 11 months ago

Thank you Susie :)

Posted 10 months ago

“Look no further for all your wardrobe needs!! Wonderful choice of clothes and accessories. Excellent customer service, one of my favourite shops.”

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Posted 11 months ago

Hello Lisa, thank you for your lovely feedback. We really appreciate your custom and for supporting this small business :)

Posted 10 months ago

“Arrived as ordered and quickly”

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Posted 11 months ago

Hi Clare, thank you for your feedback. We are so glad you're happy with our service

Posted 10 months ago

“Great customer service. My order arrived very quickly & beautifully packaged. Will definitely be buying again from The Dressing Room.”

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Posted 11 months ago

Thank you Hilary for your lovely feedback, we are so pleased your are happy with your order and our service

Posted 10 months ago

The Dressing Room is rated 4.8 based on 1,475 reviews