Login
Start Free Trial Are you a business?? Click Here

The Dressing Room Reviews

4.8 Rating 1,477 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
perfect collection of clothing. good sale prices and delivery. Love the collections at The Dressing Room. Definitely would recommend it!
Helpful Report
Posted 6 years ago
Excellent service and delivery. Over the moon with my product. Absolute bargain in the sale!
Helpful Report
Posted 6 years ago
Discovered The Dressing Room whilst browsing for a particular watch. Found exactly what I was looking for at a fantastic price! Prompt delivery, kept updated at all times, beautifully wrapped/packaged. Excellent service, highly recommend. Thank you ladies!x
Helpful Report
Posted 6 years ago
My order arrived on time and was beautifully packed in silk paper and lovely box, giving real pleasure. The goods ordered were perfect too. A perfect service!
Helpful Report
Posted 6 years ago
Great product with prompt service and delivery Many thanks sue
Helpful Report
Posted 6 years ago
Very quick and efficient service from staff. Arrived beautifully packaged.
Helpful Report
Posted 6 years ago
Really easy to shop - all the relevant info readily available. Size guide really useful as I'd have definitely gone for the wrong size otherwise! Shirt arrived way quicker than expected & I was kept up to date with its progress along the way. Oh & the shirt was beautiful!
Helpful Report
Posted 6 years ago
Well happy thanks xx
Helpful Report
Posted 6 years ago
Item packaged well but item arrived after expected date
Helpful Report
Posted 6 years ago
Hello, Thank you for taking the time to leave us a review. I'm really pleased to hear that you were happy with the item and packaging, but sorry that your item arrived later than you expected it. I will take a look into what caused this delay and discuss with Royal Mail too, as to avoid this happening in future. Please let us know if there is anything else we can help with, and I hope you love wearing your new purchase! Best wishes, Elle
Posted 6 years ago
Fantastic service - from ordering to receiving item!
Helpful Report
Posted 6 years ago
Love my Twist and Tango back skinny jeans with Zip detail - ordered online and they arrived within 2 days ! They fit really well and they are actually cropped, but fit me full length as I’m only 5’2! Great sale buy ! Love Twist and Tango !
Helpful Report
Posted 6 years ago
Perfect item, well wrapped. Only reason not to give 5 stars is that Royal Mail were the couriers! Thus 'safe place' request was ignored and had to arrange for someone to go to Sorting Office to collect.
Helpful Report
Posted 6 years ago
Hello, Thank you for taking the time to leave us a review, and we're really pleased you're happy with the item and our service. I'm sorry to hear about your experience with Royal Mail, but we will be sure to pass this on to them to consider and improve on their service in future. We hope you enjoy the items you bought! Best wishes, Elle
Posted 6 years ago
Great packaging, quick delivery. The item looks great too !
Helpful Report
Posted 6 years ago
Great service. Love the watch. Thank you.
Helpful Report
Posted 6 years ago
Great service, quick easy and quality packaging.
Helpful Report
Posted 6 years ago
you delivery me wrong item. please help me exchange it
Helpful Report
Posted 6 years ago
Hi Yangming Su, Thank you for letting us know, and apologies for this error. We believe we have been liaising with you about this and you now have the correct item - we hope you're enjoying it! Please let us know if we can help any further. Kind regards, Elle
Posted 6 years ago
My order was delivered promptly, the beautifully wrapped top looked amazing, can’t wait to shop with you again!
Helpful Report
Posted 6 years ago
Not only was the packaging brilliant but my item was gift wrapped inside. Very impressed
Helpful Report
Posted 6 years ago
Loved top on video clip. Ordering easy, on arrival lovely packaging, silk blouse very pretty and nice design. However it was very transparent and did not want to have to wear a top underneath. Returns process easy and £4 as cheap as paying for parking. Will definitely order again, this was my first order.
Helpful Report
Posted 6 years ago
Excellent customer service and super quick delivery!
Helpful Report
Posted 6 years ago
The Dressing Room is rated 4.8 based on 1,477 reviews