The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,490 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well happy thanks xx”

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Posted 6 years ago

“Item packaged well but item arrived after expected date”

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Posted 6 years ago

Hello, Thank you for taking the time to leave us a review. I'm really pleased to hear that you were happy with the item and packaging, but sorry that your item arrived later than you expected it. I will take a look into what caused this delay and discuss with Royal Mail too, as to avoid this happening in future. Please let us know if there is anything else we can help with, and I hope you love wearing your new purchase! Best wishes, Elle

Posted 6 years ago

“Fantastic service - from ordering to receiving item!”

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Posted 6 years ago

“Love my Twist and Tango back skinny jeans with Zip detail - ordered online and they arrived within 2 days ! They fit really well and they are actually cropped, but fit me full length as I’m only 5’2! Great sale buy ! Love Twist and Tango !”

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Posted 6 years ago

“Perfect item, well wrapped. Only reason not to give 5 stars is that Royal Mail were the couriers! Thus 'safe place' request was ignored and had to arrange for someone to go to Sorting Office to collect.”

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Posted 6 years ago

Hello, Thank you for taking the time to leave us a review, and we're really pleased you're happy with the item and our service. I'm sorry to hear about your experience with Royal Mail, but we will be sure to pass this on to them to consider and improve on their service in future. We hope you enjoy the items you bought! Best wishes, Elle

Posted 6 years ago

“Great packaging, quick delivery. The item looks great too !”

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Posted 6 years ago

“Great service. Love the watch. Thank you.”

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Posted 6 years ago

“Great service, quick easy and quality packaging.”

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Posted 6 years ago

“you delivery me wrong item. please help me exchange it”

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Posted 6 years ago

Hi Yangming Su, Thank you for letting us know, and apologies for this error. We believe we have been liaising with you about this and you now have the correct item - we hope you're enjoying it! Please let us know if we can help any further. Kind regards, Elle

Posted 6 years ago

“My order was delivered promptly, the beautifully wrapped top looked amazing, can’t wait to shop with you again!”

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Posted 6 years ago

“Not only was the packaging brilliant but my item was gift wrapped inside. Very impressed”

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Posted 6 years ago

“Loved top on video clip. Ordering easy, on arrival lovely packaging, silk blouse very pretty and nice design. However it was very transparent and did not want to have to wear a top underneath. Returns process easy and £4 as cheap as paying for parking. Will definitely order again, this was my first order.”

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Posted 6 years ago

“Excellent customer service and super quick delivery!”

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Posted 6 years ago

“Very helpful team, quick delivery and love my ring!”

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Posted 6 years ago

“Very efficient and friendly service - and love the jeans. Thank you for being so helpful”

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Posted 6 years ago

“Great quality of item, excellent and quick communication.”

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Posted 6 years ago

“Propt delivery and wrapped so lovely.Thank you”

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Posted 6 years ago

“I rarely write reviews but the Dressing Room online and instore never fails to deliever excellent customer service. Great selection of designers without it being overwhelming! I always find something I can’t resist ! Don’t walk past or scroll past this store, you will not be disappointed .. thank you”

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Posted 6 years ago

“Great gift wrapping”

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Posted 6 years ago

“nice pair of pants, fast shipping!”

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Posted 6 years ago

The Dressing Room is rated 4.8 based on 1,490 reviews