The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,476 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

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“Lovely selection of brands. Bought a lovely Rails shirt. Perfect condition and super quick delivery. Many thanks.”

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Posted 5 years ago

“It is the first time I have used this company - Very impressed with the service - Order arrived promptly beautifully packaged - I ordered 2 different sizes in the garment and my refund was credited to me with no problems - Thank you - will certainly recommend yourselves to family & friends.”

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Posted 5 years ago

“Brilliant, friendly, efficient service, what a nice change!”

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Posted 5 years ago

“Amazing customer support! I accidentally placed 2 separate orders and therefore, I was getting charged for shipping twice. But I sent the Dressing Room an email and they fixed it for and refunded the shipping on one of my orders. Thank you guys! Wish you had stores in the US!”

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Posted 5 years ago

“I have not even received my order. The money has been taken from my account and i have been asked to review the service and product without this being received. I would like someone from customer services to explain where my item it asap”

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Posted 5 years ago

“I was very disappointed that the dress I ordered and paid for in the sale was then not available and withdrawn from my order. I am still waiting for the rest of my order.”

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Posted 5 years ago

“Exactly what I ordered and delivered fairly swiftly but not impressed with the packaging - arrived squashed and crumpled.”

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Posted 5 years ago

“Had never heard of this company so hoped for the best - and got it! Order was as expected and delivered quickly, lovely packaged and a couple of earlier queries by email responded to straight away! Well done and thank you.”

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Posted 5 years ago

“Customer service was responsive and polite the reason I gave such a poor review is that the watch I bought for my partner was very used looking on the strap was all bent and wrinkled the face of the watch and every thing else was in good condition as expected when brand i was angry about the watch strap as was a new watch and shouldn’t of been sent out like that if it was for me I would of took it back but my partner said she was ok with it which I don’t think she was she didn’t want to waste time sending it back but shouldn’t of been sent in the first place if used or damaged if the dressing room every see this reply and want to send me a free Olivia burton watch strap in new condition then I’d be happy to change my review as I think the customer service was great tbh and I’d like to say the same for the quality of purchase but guess I was wrong”

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Posted 5 years ago

“Really good quick an easy ordering arrived early great”

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Posted 5 years ago

“I love the dressing room. I’m fairly new to buying from here but there are so many choices and amazing clothes, shoes and accessories.”

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Posted 5 years ago

“Hello. I still have not received my order of december 25th. Is this normal?”

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Posted 5 years ago

“I do love the products in The Dressing Room - I find some highly priced but the quality is undeniable. Obviously when an item is in the sale it can be nothing less than a bargain!!”

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Posted 5 years ago

“Super quick delivery despite bank holidays. The dressing room sale is a corker!”

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Posted 5 years ago

“Fantastic!!! nothing not to love about the dressing room other than that you are over 2 hours away ;O)”

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Posted 5 years ago

“Last gasp Christmas present for my wife, the watch was out of stock everywhere but found it at the dressing room. Quick phone call and superb customer service to check it could be delivered next day given that it was Friday 21st December! The watch arrived beautifully packaged in under 23 hours. Great service from a great company.”

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Posted 5 years ago

“Great bag, arrived very quickly especially as it is Christmas period!! Thanks”

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Posted 5 years ago

“Very happy with the service from The Dressing Room, product arrived in very good time, well packaged and in excellent condition.”

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Posted 5 years ago

“Fabulous service. Fast delivery and beautifully wrapped parcel. I love the Air and Grace trainers”

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Posted 5 years ago

“Reliable as ever. Thank you”

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Posted 5 years ago

The Dressing Room is rated 4.8 based on 1,476 reviews