The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,506 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“I love the range in the Dressing Room .... lot of different brands and variety ... clothing, footwear, accessories all in one well laid out beautiful shop ... a great shopping experience and very helpful staff... my online order arrived on time ... thank you”

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Posted 1 day ago

“Excellent customer service and arrived very quickly thank you”

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Posted 4 days ago

“Beautiful product, lovely packaging, excellent service. Thank you.”

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Posted 1 week ago

“Faultless service, fast delivery and beautifully packaged. Cannot rate highly enough.”

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Posted 1 week ago

Thank you Debra this really means the world to our small team :)

Posted 1 week ago

“I ordered a pair of Paige jeans. The order arrived very quick!. Well packaged & nicely presented in tissue paper & dressing room label. The jeans are very comfortable. Fit well. Would definitely recommend shopping at the dressing room”

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Posted 3 weeks ago

We are so happy you're pleased with your jeans and our service, you can't go wrong with a perfect pair of jeans! x

Posted 1 week ago

“I love The Dressing Room! Its my go to place when I need any clothes. I get inspiration from the collections in there, get help and advice from the team and come home with a gorgeous bag of treats.”

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Posted 3 weeks ago

We are so pleased to hear this Rebecca, we look forward to helping you again soon! x

Posted 1 week ago

“Goods exactly as described and arrived very quickly, nothing not to like!”

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Posted 1 month ago

That's lovely to hear thank you for this fantastic feedback :)

Posted 1 week ago

“Excellent, prompt service. Thank you.”

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Posted 1 month ago

Thank you Hannah, we are so glad you're pleased with our service :)

Posted 1 week ago

“Excellent t shirt. Superfast delivery.”

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Posted 1 month ago

Thanks Michelle, we are so pleased you're happy with your t-shirt and our service :)

Posted 1 month ago

“Super fast service on delivery and on returns, I will certainly order again.”

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Posted 1 month ago

Thank you for your great feedback! We're thrilled to hear you had a positive experience with both delivery and returns. We look forward to your next order!

Posted 1 month ago

“Quick delivery, packed to a high standard, will definitely order again.”

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Posted 1 month ago

Thank you for your kind words! We're so glad to hear you were pleased with the quick delivery and packaging :)

Posted 1 month ago

“They are amazingly helpful The shop is full of the top brands and put together so well”

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Posted 1 month ago

Thank you Susie for your wonderful feedback! We're thrilled to hear you find our team helpful and enjoy our carefully curated selection of brands

Posted 1 month ago

“Fantastic service as always.”

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Posted 1 month ago

Thank you, Nicola! We truly appreciate your support and are delighted to provide you with fantastic service

Posted 1 month ago

“Excellent service as always, love the Dressing Room!”

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Posted 1 month ago

Thank you so much for your kind words—we're thrilled you love The Dressing Room!

Posted 1 month ago

“Delivery is so fast and very convenient.”

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Posted 1 month ago

We’re thrilled to hear that our delivery impressed you with its speed and convenience—thank you for sharing your experience Jennifer x

Posted 1 month ago

“The ordering was very easy and delivery via Royal Mail was excellent. Thank you!”

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Posted 1 month ago

Thank you so much for your kind words—we're thrilled to hear the order process was easy and the delivery was great!

Posted 1 month ago

“Lovely cardigan! Discount for subscribing to emails. Speedy delivery. Really good to buy from an independent! Thank you 😊”

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Posted 2 months ago

Thank you so much, Karen, for your wonderful review—we’re thrilled to hear you love your cardigan, and we hope it keeps you cosy and stylish for a long time!

Posted 1 month ago

“Great service. Quick delivery. Would 100% recommend this company”

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Posted 2 months ago

Thank you so much for your fantastic review Susanna! We're thrilled to hear that you're pleased with our service and quick delivery. Your recommendation means the world to us! We look forward to you shopping with us again.

Posted 2 months ago

“Great swift service. Garment as described. Thank you!”

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Posted 2 months ago

Thank you so much for your wonderful feedback Zareen! We're delighted to hear that you’re happy with the swift service and the garment. We truly appreciate your support!

Posted 2 months ago

“Ordering process good however parcel didn't scan at Royal Mail and couldn't be found all week. Luckily turned up yesterday. Good service from online team. Would be better if someone sees parcels being scanned as often the items are expensive, or in the case of the sale there aren't others available for replacement.”

Helpful Report

Posted 2 months ago

We apologise for the inconvenience caused by the issue with your item not being scanned. While this is an uncommon occurrence, we have shared your feedback to ensure it is addressed. Thank you for bringing it to our attention.

Posted 2 months ago

The Dressing Room is rated 4.8 based on 1,506 reviews