The Curious Pancake Reviews

Name: The Curious Pancake
Address: 3 Olympia Way Hucknall Nottingham NG15 8HT, ,, Nottingham
Rating: 4.95

5.0 Rating 1,955 Reviews

99 %

of reviewers recommend The Curious Pancake

5.0

Based on 1,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Curious Pancake:

The Curious Pancake is home to a carefully curated collection of illustrated greeting cards, gifts and stationery created by our creative crowd of illustrators, artists and designers from the UK, the US and other parts of Planet Earth.

Visit Website

Phone:

0115 952 2632

Email:

hello@thecuriouspancake.co.uk

Location:

3 Olympia Way Hucknall Nottingham NG15 8HT, ,
Nottingham
NG15 8HT

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The Curious Pancake 5 star review on 4th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love these cards. Perfect when you're looking for something different. I've used the handwritten service a couple of times during lockdown too - great initiative. And let's not forget my set of sweary pencils which sit proudly on my desk and make me smile every time I pick one up :)”

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“Always excellent service & the cards are better quality than the big retailers! I will continue to keep coming back for more. 5* - Thank you!”

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“So pleased with the cards and pencils I ordered last week. Gorgeous quality and fab packaging. Thank you”

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“Great cards and great service. I particularly enjoy the option to have cards delivered hand-written.”

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“Amazing quality and unique designs have used many time now and always totally happy! Thank you x”

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“Excellent range of cute, fun cards! Mine arrived quickly and in perfect condition. Thank you!”

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“Sadly Curious Pancake failed to deliver on time. Whilst I am aware that a global pandemic has caused disruptions to the postal service (and it may all be down to them), when I arranged a week in advance for a Father's Day card to be delivered and discovered it didn't arrive for a further 3 days after the date, I was pretty disappointed. I had cut it a bit fine when ordering a Birthday card a few weeks earlier, and that arrived a day late, so I was super organised about Father's Day, but sadly that did not work out.”

Helpful Report

Hi Mark, thanks for your feedback and sorry to hear that delivery fell short of the mark for you during lockdown. I know Royal Mail is still under huge strain with staff absences and extra work brought on by the pandemic and I endeavoured to clearly communicate this in our coronavirus updates and shipping info on the website. Sadly, some first class items are taking up to 5 working days to be delivered at the moment and it is a bit of a jackpot. Hoping you might give us another try again in the future, I really do ship orders out as quickly as I can (especially around key times like Father's Day) and I'm only sorry it hasn't seemed to help in this instance. Best wishes, Claire

“A great choice of cards are always quickly despatched”

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“A good selection of really nicely illustrated cards. Good quality products, dispatched quickly and well priced. Definitely use again”

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“Fabulous! Really quick delivery if personalised card !”

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“Very good, quick delivery”

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“Heard about the Curious Pancake through my daughter and I’m very impressed. Like the handwritten option making any card more personal. Thank you.”

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“I like the look of the card selection but so far only one of the two cards ordered have been received in a timely manner. One has yet to arrive and the other arrived after my mum's birthday.”

Helpful Report

Hi Richard, Thanks for your feedback, and I'm sorry to hear one of your cards is yet to arrive. I can see you've placed two orders with us. If you'd like to let me know which order's not yet arrived, I can put a note against it on our system. I know that some post is still subject to delay due to staff absences caused by the pandemic, which is sadly out of my control, but if the item remains lost I would like to offer you a refund. Very best wishes, Claire @PancakeHQ

“Quirky, unusual, great price, and just what I look for in cards.”

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“Always coming back to The Curious Pancake because the selection of cards is so good, renewed frequently, they ship fast, securely and with attention to details (handwritten thank-you note). Thanks again and until next time !”

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“Great selection of contemporary, classy cards coupled with efficient, friendly service!”

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“I've ordered from Curious Pancake a bunch of times and have never been disappointed! Great to support individual artists!”

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“I love this small independent retailer. Their range of cards and gifts is quirky and pretty unique. Prices are good and the service faultless. I have used them many times and will continue to do so in the future.”