The Curious Pancake Reviews

Name: The Curious Pancake
Address: 3 Olympia Way Hucknall Nottingham NG15 8HT, ,, Nottingham
Rating: 4.95

5.0 Rating 2,062 Reviews

99 %

of reviewers recommend The Curious Pancake

5.0

Based on 2,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Curious Pancake:

The Curious Pancake is home to a carefully curated collection of illustrated greeting cards, gifts and stationery created by our creative crowd of illustrators, artists and designers from the UK, the US and other parts of Planet Earth.

Visit Website

Phone:

0115 952 2632

Email:

hello@thecuriouspancake.co.uk

Location:

3 Olympia Way Hucknall Nottingham NG15 8HT, ,
Nottingham
NG15 8HT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant card, quirky and the quality is great. Fast delivery. Very happy and will be using curious pancake again :)”

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“Great cards + great service! :)”

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“Lovely, unique cards delivered quickly. I will be shopping with The Curious Pancake again”

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“Great card, my friend still has it up in there office. Will buy again. Ms S.j Phillips”

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“Arrived prompt and in good order. This service is invaluable as I moved to Canada many years ago and travel on my boat, so can be in different countries with no access to cards especially those written in English. In days of Covid it’s good to be able to send upbeat messages to friends and family... an essential service!”

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“Nice cards, a bit different, order and delivery process very smooth”

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“Great products. Brilliant customer focus. Prompt delivery. Personalised comments. What more could you ask for. Scored four not five as the description for my purchase was not entirely clear in that I bought a sketch and thought I was getting a sketch and frame. Still well priced though but ho hum, I like to see photographs of what I'm buying not what it might look like. Possibly my fault for not reading the description fully.”

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“Curious pancake was Great! Card selection was beautiful and it arrived quickly”

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“Ive only recently discovered your website and bought a card but I'm sure I will use you again..”

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“I loved the cards, although I felt they were a little expensive. When they arrived I was really happy with them. Unique designs. The only thing I would change about my order would be that I wouldn’t have the card hand written. It really wasn’t very nice hand written. It’s a brilliant idea. It might be worth showing an example of hand writing so consumer could make a decision on whether to have as an extra.”

Helpful Report

Hi June, Many thanks for taking the time to leave us a review, I really appreciate it. I'm sorry to hear you didn't like the handwriting, we do have examples on the handwritten greetings card page of our handwriting, but I appreciate that you may not have known about this page when placing your order. We're in the middle of re-designing our site to include a FAQ on the handwritten-option on the product page where people will be able to view an example of our handwritten style. This will hopefully prevent future customers from choosing this option if they don't like my writing. Please drop me an email and I'll send you a coupon code for your next order. Very best wishes, Claire @PancakeHQ

“Have used twice and good service overall, however the last time I ordered something, it took a week to get to the recipient and subsequently arrived after their birthday. Not happy about that.”

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Hi Samuel, thanks so much for taking the time to leave us a review. I'm sorry to hear about the slow postal issue. Royal Mail are still experiencing delays to service due to the knock-on effect of staff sickness from Coronavirus. However, we do now have the guaranteed Next Day Delivery service back on our site for customer's peace of mind. I hope you'll consider shopping with us again. Best wishes, Claire

“Good selection of original greetings cards.”

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“Great card and loved the writing although delivery was longer than 1-2 days with first class.”

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“A good selection of really nicely illustrated cards. Good quality products, dispatched quickly and well priced. Definitely use again”

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“Everything arrived promptly and quality good .”

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“I love the variety and beautiful cards that i can get from the curious pancake. The delivery was quick (even with lockdown challenges), and i like that the cards don't come with any plastic covering- there's just no need when cards are coming to your house! My only feedback is there wasn't a great range of childrens cards (in my opinion) in comparison to the great range for other celebrations. :-) i hope that feedback helps build on a great brand that i'll definitely shop from again.”

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“Great card and quick delivery thank you”

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“Good selection of cards for all occasions. Reasonably priced and easy to order. Quick, efficient delivery.”

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“Lovely unique card just what I wanted, received quickly despite the current situation”

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“Good selection and easy to order”

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The Curious Pancake is rated 5.0 based on 2,062 reviews