The Curious Pancake Reviews

Name: The Curious Pancake
Address: 3 Olympia Way Hucknall Nottingham NG15 8HT, ,, Nottingham
Rating: 4.95

5.0 Rating 1,973 Reviews

99 %

of reviewers recommend The Curious Pancake

5.0

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Curious Pancake:

The Curious Pancake is home to a carefully curated collection of illustrated greeting cards, gifts and stationery created by our creative crowd of illustrators, artists and designers from the UK, the US and other parts of Planet Earth.

Visit Website

Phone:

0115 952 2632

Email:

hello@thecuriouspancake.co.uk

Location:

3 Olympia Way Hucknall Nottingham NG15 8HT, ,
Nottingham
NG15 8HT

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The Curious Pancake 5 star review on 4th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always love ordering from Claire and her online shop. My orders are always shipped quickly and the cards are just the best. She also always hand writes a thank you which truly makes me feel like a valued customer. Highly recommend!!”

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“The Curious Pancake is ALWAYS my go to place when I'm looking for a card for any one of my favourite peoples. It never disappoints.”

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“Love this small company. The cards are unusual and good value for money. Like the way they can be written and sent directly to the recipient though I haven’t used this service yet. Claire writes a little thank you note too which is a nice touch. Thank you Claire. I shall continue to order from you.”

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“Always a pleasure to buy from The Curious Pancake. Order despatched and arrived promptly.”

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“I love the variety of cards available and first class service as always.”

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“Beautiful quality card quickly despatched thank you”

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“Hi Claire, I love my card and the special handwriting for my GREAT-GRANDDAUGHTER’s first birthday, but did not receive an envelope for it,,,,I was very disappointed. Thank you for caring, Debby Register”

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Hi Deborah, Many thanks for your recent review of the card for your great-granddaughter. I'm really sorry to hear there was no envelope with it - I can't quite believe that I did that! I pack all the orders myself and I always put handwritten cards in their own envelopes and then in an outer board-backed envelope when they're coming straight back to the purchaser. But if you say there was no envelope in the package at all then I guess this must have been a momentary blip in my packing that day! I'm contacting you by email today to offer a resolution to this mistake, and I thank you for leaving me a generous four star review despite this mistake. Very best wishes Claire @PancakeHQ

“Lovely cards, fast service love quirky independent creativity. Personal message in delivery was unexpected and much appreciated.”

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“Lovely card, arrived 2 days after ordering. Is there an option to delay posting?”

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Hi Susie, thanks so much for taking the time to leave me a review, I appreciate it hugely! We don't have an option to delay postage but what we can do is write a message to your recipient on the envelope that says "Do not open until [specified date]" Sometimes customers add a clue into their recipient's address, so they'll write "Richard "birthday boy" Jones" to alert the recipient that it's a card for a certain date. I hope this helps for future orders, please let me know if I can help further. Best wishes, Claire

“I love The Curious Pancake and have placed many orders over the years, and I often recommend them to friends and family. Such a great selection and always a brilliant service! Thanks so much 😊”

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“fantastic quality and swift service. I am a very happy customer as always.”

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“Lovely customer service! They reply so quickly and have the perfect handwriting for cards”

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“Awesome cards, excellent service, highly recommended!”

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“Brilliant cards arrived the very next day i will definitely shop there again”

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“So pleased with this wrapping paper! Excellent quality, nice and strong paper and great print. Delivered quickly. Thank you.”

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“Reliable service and great cards!”

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“I love curious pancake, I always find the perfect card. I love the personal touch that Claire includes in every order. It’s always a lovely little surprise to get a hand written note with my cards. Fab 🥰”