The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“up until our last cruise we had a great time ,but the last one was not as good they have made to must changes .”

Helpful Report

Posted 9 years ago

“Easy to book and without any problems. Only let down was that they did not respond to correspondence via email but sent me an email over a few days later asking for final payment without responding to the original email.”

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Posted 9 years ago

“Always booked my cruise with Neil and recommend friends to his real assett to your company!”

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Posted 9 years ago

“Have booked cruises online with cruise specialists on several occasions and never had any problems. Staff always friendly and helpful.”

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Posted 9 years ago

“Stacey Kennedy is the most helpful and knowledgeable lady, I can always rely on her for quick and easy booking process”

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Posted 9 years ago

“Excellent service from start to finish”

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Posted 9 years ago

“We have booked several cruises with The Cruise Specialists they are reliable, knowledgable and helpful. We have always had the best price and will use them again when we can get away next time. Five star all the way.”

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Posted 9 years ago

“We have always booked through Cruise Specialist and cannot fault them. Even when we were a large party that kept changing in size and requirements nothing was too much trouble, and in fact they had arranged some extras (escort from the ship to our hotel in Venice) that we were unaware of until arriving at our destination. Their attention to detail is unquestionable and you are always made to feel that you are their only client.”

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Posted 9 years ago

“we always use the Cruise Specialists to book our cruises and they always help us to have brilliant holidays by checking that our specific booking needs are met.”

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Posted 9 years ago

“I have dealt with the Cruise Specialist on a number of occasions and have always found them to be helpful and pleasant to talk to. They are knowledgeable and friendly.”

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Posted 9 years ago

“I used to deal with Dawn in the past who was most helpful but when she left I started to deal with William. He is always easy to talk to and ready to help, even when he hasn't an answer he is always willing to find out. Nothing is too much trouble for him. I would always recommend the Cruise Specialists.”

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Posted 9 years ago

“Always been very professional & helpful.”

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Posted 9 years ago

“Delighted with this company, first class customer service, keen prices, have used twice and will continue to use. Well done!”

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Posted 9 years ago

“We have booked with Cruise Specialists for a number of years and are very happy to keep coming back. We always deal with the same specialist she knows exactly what we like. Even if she is not at her desk when we ring we get a call back very quickly. They are knowledgeable and very helpful. Why would we want to try anybody else when Cruise Specialists always provide a perfect service?”

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Posted 9 years ago

“This is the 3rd time we have used the cruise specialist. Would recommend them. Very efficient ,friendly and helpful.”

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Posted 9 years ago

“Cruise Specialists offer an excellent service, they are very efficient and very knowledgeable about the cruises they sell, nothing is too much trouble for them and everything is done in a most pleasant manner, I recently booked a future cruise with whilst at sea on the Celebrity Silhouette and had no problems what so ever getting in touch with them and their price was the best deal. I would not hesitate to recommend them to other cruisers.”

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Posted 9 years ago

“We have been with the cruise specialist now for a few years and they are great, very helpful and nothing is to much trouble, Roisin our agent is brilliant . Jackie.”

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Posted 9 years ago

“Best cruise I have been booked another for next year great for family's with children or couples service from all members of staff wounderful”

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Posted 9 years ago

“First class help with booking , reserving car parking, and answering our questions.staff very friendly and professional.I will definitely use you again”

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Posted 9 years ago

“All contact with The Cruise Specialists was handled by efficient staff at all times.”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews