The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service, easy to book the cruise i wanted and any questions i had were quickly answered. have used before and will use again.”

Helpful Report

Posted 8 years ago

“Brittania is too big for us and not easy to find your way round.lack of a staircase in the middle of the ship did not help. I also believe P&O have lost a lot of the personal touches.. ie silver service, the restaurants do not have the menu choices now.. Might consider P, O again.”

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Posted 8 years ago

“Our first time on a cruise, thoroughly enjoyed it and will be looking to book again.”

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Posted 8 years ago

“My experience of dealing with The Cruise Specialists has always been very positive. The advice and service given have been first class. The staff are always pleasant and understanding.”

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Posted 8 years ago

“The service provided was excellent & your representative [Graham Welsh] was most supportive & helpful throughout our dealings with you. We would not hesitate in recommending your business to other people.”

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Posted 8 years ago

“Have been booking cruises for a number of years now and we have been very satisfied with the service provided. We were lucky enough to be always dealing with the one rep. which we found provided a friendly professional service. we have recently discovered she has now left.”

Helpful Report

Posted 8 years ago

“The staff are always helpful and friendly, especially Graham and Kirsten. Nothing is ever too much trouble to either of them. Keep up the good work and we will keep booking with you. Thanks”

Helpful Report

Posted 8 years ago

“This is a first-rate Cruise Company that my wife and I have trusted with arranging a wide variety of cruises and ancillary arrangements over a large number of years. They provide an excellent service all round the world, from detailed arrangements to fit in with one's wishes in South America to finding the best one way flight to South Africa for private arrangements prior to a cruise home. They have never let us down and their communications and documentation are always clear and helpful! We are particularly grateful to Lynne McRobbie who has been an absolute ACE in looking after our every need - nothing is too much trouble. My wife and I can thoroughly recommend The Cruise Specialists without hesitation. TDR Gloucester”

Helpful Report

Posted 8 years ago

“Excellent value for money, cruise very well organised and excursions well priced. The staff were excellent nothing was too much trouble. Entertainment good. The ship is looking somewhat dated but is very clean and tidy with plenty of area to sit, read and enjoy a drink. Would certainly use this line again. Big thank you to Cruise Specialists who again provided a wonderful cruise.”

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Posted 8 years ago

“Thought your service was very good. All my requirements were dealt with efficiently.”

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Posted 8 years ago

“I was dealt with by a specific person who assisted me greatly as i had never cruised before and was understandably nervous. I found the whole experience of booking etc very good and would use this site again.”

Helpful Report

Posted 8 years ago

“All enquiries dealt with efficiently and all various options offered to make our choice easier. Elaine Stewart who was dealing with our enquiries was very helpful and thorough with options offered. EXCELLENT SERVICE”

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Posted 8 years ago

“Patient and helpful at the phone when booking. Good communication thereafter to cover all the points you need to consider for an enjoyable cruise.”

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Posted 8 years ago

“The Cruise Specialists provide an excellent, knowledgeable and comprehensive service. And more importantly they do so with individual care and friendly contacts that make the service personal and supportive.”

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Posted 8 years ago

“We always book our cruises with The Cruise Specialists - customer service is excellent, everyone is friendly and helpful, no arrangements made by them, including transfers, tours etc. have ever gone wrong, and importantly, their prices are very competetive, matching any cheaper quotes. Currently have a river cruise booked, will be using again, and would certainly recommend.”

Helpful Report

Posted 8 years ago

“We were extremely happy with the help and advice we were given on our first cruise in April 2016. Steven at your Falkirk office did everything he could to help us find the taylormade cruise for us to cover exactly what we wanted to do, the right dates and places we wanted to visit. We will definitely contact the office again when we decide to go our our next cruise in a couple of years. A very professional service, patient and friendly. Thank you.”

Helpful Report

Posted 8 years ago

“We have booked many cruises through The Cruise Specialists and the service we receive is second to none. The cruise advisers are very knowledgeable and nothing is too much trouble. Their attention to the smallest detail is excellent. They always return our calls without delay. We wouldn't dream of booking a cruise with anyone else. We are highly satisfied with the service we always receive.”

Helpful Report

Posted 8 years ago

“We have used your services to find cruise deals to suit our needs on several occasions & have enjoyed them all so far! The staff have always been helpful & friendly and ring back as promised with further information as needed. As & when we fancy another cruise we will not hesitate to contact you.”

Helpful Report

Posted 8 years ago

“We have been using The Cruise Specialists for many years now. The reason for this being that they are professional, helpful and offer value for money. As they now know what we like and dislike in our holidays, they offer helpful advise and suggestions. We cannot recommend them highly enough, particularly Lesley who we deal with. She is very patient with all our questions and answers quickly with options if these are suitable.”

Helpful Report

Posted 8 years ago

“Information and choice readily available.”

Helpful Report

Posted 8 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews