The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 831 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 831 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leanne provided me with an excellent service. She answered my enquiries promptly and offered me an attractive deal that I booked straight away.”

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Posted 5 years ago

“Always use The Cruise Specialsts top service”

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Posted 5 years ago

“Excellent service from Lynne. Courteous and efficient. Thankyou.”

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Posted 5 years ago

“My wife and I have been on several sea and river cruises, booked through Leanne Tierney of the Cruise Specialists. I have always been very happy with the efficient service she has provided, which is why we are repeat customers. Paul Hoffman”

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Posted 5 years ago

“Always book our cruise with the Cruise Specialists, hassle free and so helpful with any queries. Would definitely recommend.”

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Posted 5 years ago

“Just spoken to Aileen who for the 3rd time has booked our cruise for us. We wouldn't want to book through anyone else as she is such a pleasure to speak to. She replies to emails quickly, returns phone calls when she says that she will but above all she is so friendly and gives excellent help and advice. Last year she helped us to organise a surprise for my sister on her 60th birthday which was absolutely priceless. Excellent service as always. Would we recommend the Cruise Specialist? we already have.”

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Posted 5 years ago

“Spoke to Aileen what a treasure you have there absolutely brilliant put us at ease not pushy lots of patience pleasure to book the cruise with her also said will send by mail all bookings by post will highly recommend you 1st Class service”

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Posted 5 years ago

“Excellent service from Leanne. This lady always responds quickly to any email questions I sent. Leanne found us all the cabins necessary for our family cruise for 2020. Would definitely use the Cruise Specialist ‘Leanne’ again definitely. Thank you Leanne. ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“Very happy with the service provided by Leanne as always. Everything went very smoothly.”

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Posted 5 years ago

“Stacey is a brilliant contact - deals with everything including my numerous questions very speedily! Have been using Cruise Specialists for many years now and always had good service.”

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Posted 5 years ago

“Always dealt with the same girl, Lisa who was the epitome of professionalism. This company gave me a better deal than any other. Would highly recommend.”

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Posted 5 years ago

“Have been dealing with Lynne for many years and she does an excellent job ! Deals with all the fine details and always call back when she says she will ! Lovely girl”

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Posted 5 years ago

“great service!”

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Posted 5 years ago

“I've booked a few times with this company & I've always been totally satisfied. They give you the best price & are always polite & informative.”

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Posted 5 years ago

“I received a very prompt reply with several suggestions for cruises.”

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Posted 5 years ago

“It was a pleasure to be taken care of by your cruise consultant Leanne Tierney she was patient helpful and courteous, making it so easy to have confidence in booking our next holiday with your company. The service was second to none and she is a true ambassador for your company. Well done.”

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Posted 5 years ago

“Excellent... Graham is always very helpful, and easy to deal with.”

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Posted 5 years ago

“Been using this company many years and recent years Lynne has been our point of contact. Always find her extremely helpful and professional and understands our needs. Competitive pricing and the loyalty voucher is a definite win for us.”

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Posted 5 years ago

Thank you for your kind words, we are glad to hear you are enjoying our loyalty scheme, and have been well looked after by Lynne, I will certainly feed this back.

Posted 5 years ago

“Leanne has helped me enormously to book my first cruise. So far, I cannot fault her customer service skills because she’s answered all my questions and kept in regular contact. I’d love to give her 5 stars but my cruise isn’t until November 2019, and as they say the proof is in the pudding.”

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Posted 5 years ago

Thank you for your kind words, we are pleased to hear you have been looked after by Leanne, and this will certainly be fed back.

Posted 5 years ago

“A pleasure to speak with Lisa, an absolute star in every way. Needing disabled excess not a problem for Lisa or anything else we needed.”

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Posted 5 years ago

Thank you for your kind words, we are glad to hear that Lisa has been looking after you, and I will certainly feed this back.

Posted 5 years ago

The Cruise Specialists is rated 4.7 based on 831 reviews