The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the best ever. Always helpful, always cheerful, always friendly, always ready to give advice if needed, and above all ALWAYS competitive on price. We have been dealing with Cruise Specialist for a number of years and will continue to do so in the future. I can, and do highly recommend the Cruise Specialist for all your holiday plans.”

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Posted 8 years ago

“Always been very helpful”

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Posted 8 years ago

“I'm very pleased with all aspects of our booking. Everything went really smoothly and was exactly what we had requested. Many thanks to all staff that helped make our dream holiday come true.”

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Posted 8 years ago

“The Cruise Specialists give a friendly, personalised service. They are willing to go the extra mile to coordinate your trip just the way it will suit you best. They are knowledgeable in flights, hotels, all cruise lines, special requests and pay attention to detail - worldwide. I would recommend them to any discerning traveller.”

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Posted 8 years ago

“Very friendly felt as ease to discuss all aspects of our holiday. Booking went smoothly all in all a good experience. Thank you.”

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Posted 8 years ago

“The service is fantastic”

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Posted 8 years ago

“I use this company often and have been very satisfied with the service”

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Posted 8 years ago

“Initially we contacted the Cruise Specialists when we were enquiring for a cruise around the Caribbean. Kirsty Fleming was very helpful with many suggestions and good ideas. When we decided to have a two island stay instead she said she could help us with this. As she had been so helpful, at no time pressuring but continual sourcing ideas we decided to book our holiday with her and have been delighted. It's definitely one of our best holidays ever - extremely comprehensive and clear itinerary, excellent flights, transfers and great hotels with rooms exactly as requested. Everything went to plan faultlessly. We have recommended the cruise specialists and specifically Kirsty to many friends and look forward to using her services again.”

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Posted 8 years ago

“A VERY GOOD COMPANY ALWAYS THERE TO HELP WITH ANY PROBLEMS THAT OCCUR HAVE USED COMPANY BEFORE AND WILL USE AGAIN”

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Posted 9 years ago

“I am delighted with the service I received while making my cruise arrangements. All the staff are extremely helpful, and the holidays went ahead with no problems. Thank you.”

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Posted 9 years ago

“I always deal with Carol , lovely lady, knows exactly what I am looking for, she always rings me back when she says she will, always comes up with the perfect cruise. Wish I had room in my bag or her.”

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Posted 9 years ago

“I am not Mr P Wilson I am Mr T Wilson. P and O cruises were not informed that our booking was twinned with other family members which caused problems on the ship.”

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Posted 9 years ago

“Having booked several Cruises we find The Cruise Specialists to be very efficient and cheaper than direct bookings cruise lines. The staff and also very patient and thorough over detailed requests particularly flights.”

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Posted 9 years ago

“Very helpful and friendly service. Pro-active.”

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Posted 9 years ago

“Very helpful and efficient service”

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Posted 9 years ago

“Our first time in booking with the Cruise Specialists turned out to be the best choice ever. Since then over the past few years we have experienced many times a service that cannot be faulted. The first cruise we booked with them was with friends and now us and them would always stay loyal to The Cruise Specialists. No matter who answers your telephone call to them, you immediately feel they genuinely want to give the best service in helping you choose the right holiday for you. Of all the holidays us and our friends have booked with them there has never been any problems at all from the booking paperwork and payments. If we have a query regarding the actual cruise and contact The Cruise Specialists it will be solved by their willingness to contact the shipping line with success to put our minds at rest. We can definitely recommend The Cruise Specialists with total confidence especially first time cruisers as it can be a daunting experience not knowing the process but the Cruise Specialists can calm any rough seas if you can forgive the pun. We hope this review has proved how pleased we are to be a Cruise Specialists customer.????”

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Posted 9 years ago

“Your representative Julie helped us in every way and we were very pleased”

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Posted 9 years ago

“I booked a Panama cruise & when I rang & spoke to Karen Gray she remembered me from when I had booked a Baltic cruise which was about 2 years ago!!”

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Posted 9 years ago

“Staff were extremely knowledgeable and able to help the decision making processes easier. Gave me the confidence that all arrangements would be dealt with properly and to my best advantage.”

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Posted 9 years ago

“My wife and I have been on 15 cruises and have consulted dozens of cruise consultants, and I consider Roisin McKenzie of Cruise Specialists to be one of the best. A. Fleming.”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews