The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My booking was dealt with extremely efficiently and I was very satisfied with the person who completed my booking. You can always rely on Cruise Specialist!!”

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Posted 9 years ago

“Have always enjoyed my hollidays with P&O cruises and the cruise specialists have made it so much easier to book my holidays .”

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Posted 9 years ago

“Always courteous and efficient. We do not use anybody else when booking a cruise”

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Posted 9 years ago

“all at cruise specialist are all A1+ 5*****”

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Posted 9 years ago

“We love the friendly family atmosphere and the staff go out of their way to assist you Can't praise them enough”

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Posted 9 years ago

“As we deal with the same advisor with Cruise Specialist who knows our requirements, the service and commitment are excellent and such we are happy to continue to use the Company.”

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Posted 9 years ago

“Always helpful, friendly and do their best to find you exactly what you want. I keep coming back, so that says it all!”

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Posted 9 years ago

“Used several times. Always very good and helpful,they have managed to find us the best prices and understand our needs .I would recommend them to anybody.”

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Posted 9 years ago

“Our trip li August was the first one we have taken with this company but I was extremely pleased with all aspects of the holiday. The ship was elegant and very comfortable, the staff were very efficient and the cruise directors on board were very pleasant and helpful. All in all cannot find anything wrong, so much so we have booked again for next year. Thank you to everyone concerned.”

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Posted 9 years ago

“We have booked a number of cruises with the Cruise Specialist and always found them very helpful especially Karen who was always very patient with me Mrs Anne M Morley”

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Posted 9 years ago

“Kirsten Pritchard has booked my last 6 cruises and I would not hesitate to ask her to book my next cruise. I have introduced her to several friends who have been very happy with her service and advice.”

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Posted 9 years ago

“Our Cruise to the Greek and Turkish Islands was very enjoyable, so much so we may do it again in a few years time. No major problems, our main criticism would be the lack of sufficient seating in the buffet restaurant particularly at peak times. Also, insufficient tables for two. You don't always feel like talking to strangers particularly over breakfast! The table on our balcony was far too big in proportion to the very limited space available. My wife found the hair dryer in the bathroom far from satisfactory and needs updating. Staff generally were efficient, although there were some delays at clearing away previously used tables. The wines on offer were of a very good standard, and our glasses were kept topped up. Particularly like to mention the young lady who used to greet us for breakfast every morning. She always had a warm smile and was very pleasant Cabins were kept spotlessly clean and cabin staff were excellent. However Guest Relations, could do with putting on a smile and being a little more customer friendly. It was at times like visiting the Glums! Overall a good cruise.”

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Posted 9 years ago

“Excellent professional service, friendly with very good advice,”

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Posted 9 years ago

“Always very professional and helpful.”

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Posted 9 years ago

“We have always been delighted with the assistance in planning & booking of our cruises. We would have no hesitation in using you again and recommending your service to friends.”

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Posted 9 years ago

“Excellent service- nothing is a problem. Efficient, helpful and obliging.”

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Posted 9 years ago

“Lorraine Donnelly very good and very helpful and overall have normally been pleased and mainly because of Lorraine is why I have continued to stay with you. Only hiccup was my last booking but Lorraine took over and sorted it”

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Posted 9 years ago

“I first started using The Cruise Specialists several years ago, and found the service lacking at that time. I went elsewhere. Following receipt an email I decided to try you again. That would be 5/6 years ago. The lady who dealt with my enquiry was Aileen Munro and her modus operandi was very impressive. Since that time, and whenever possible, I have contacted Aileen to book my cruises. In fact I have recommended friends to do the same and I know they have, and been very satisfied.”

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Posted 9 years ago

“I have used The Cruise Specialists for a few years now. I have always been impressed by the knowledge and experience their sales people have about the different cruise companies. The staff are always most professional, helpful and understanding when talking to them and any return calls are made promptly. They have always given me a competitive price for the cruises and of course their £50 reward voucher is always very welcome. I highly recommend them to anyone looking to book a cruise. John Newcastle”

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Posted 9 years ago

“Always helpful in finding the best the best cruise at the best price. Staff always pleasant and courteous. Paperwork sent promptly. Overall very satisfied with the service that they provide.”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews