The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service always quick to reply . Very pleasant on phone and will do anything to help.”

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Posted 9 years ago

“The Cruise Specialists have booked four cruises for me and I have always found them to be very efficient and price competitive. Their £50 loyalty reward is very useful against each next cruise.”

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Posted 9 years ago

“As most people, we used to go on holidays regularly but not crusing, as we thought it could be expensive and perhaps we could not fit in with, as this was the priviliege of the few. How wrong we were. We took to crusing some 5 years ago, after I was unable to fly long distance due to poor health. We normally embark at Southampton and tracelling by taxi from our home in London, it takes some one and a half hour. As soon as we get out of our taxi, our luggage is taken care of and with wonderful facilities for disable people, we are normally in our cabin within 15 to 20 minutes. Absolutely no stress at all, unlike using airports. So flying is a distant dream for us. So far we have been guests on P & O, Royal Caribean, Princess and Cunard. While we enjoyed every cruise but each one has its own speciality. P & O is more geared for British people, food is excellent and staffs are mostly from former British colonies. Royal Caribbean ships are more spacious and their shows, especially Ice shows are out of this world. Princess had most recent movies, shown in theatre with over 1000 sitting capacity and Cunard ships do not need introduction. Crusing Norway, up to artic circle is "different" and Eastern Med with Venice and Rome do not need introduction. I am looking to my next cruise on 31st October to Canary Islands. Bhupendra”

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Posted 9 years ago

“Excellent company to deal with, have booked with them now three times and every aspect of the trip has been excellent, cruise, transfers and flights and very competitive. I would definitely recommend .”

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Posted 9 years ago

“Cruise Specialists were very helpful when we booked our cruise.”

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Posted 9 years ago

“Responses from the staff are generally always prompt. Where help is needed to select appropriate cabins this is always forthcoming. It is helpful to have one point of contact and that person is usually available when you need her input”

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Posted 9 years ago

“I have used the cruise specialists before and would use them again.Everything went well apart from our pick up taxi at Venice which did not turn up on time.This was most unpleasant and stressful .We just caught our flight back but I ended up with a migraine after all the stress and phone calls to the taxi firm and arguments with the Venice taxi operators.I was one of many hassled people waiting for a booked taxi which didn't turn up.I would certainly not recommend booking a taxi in Venice!”

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Posted 9 years ago

“Julie always finds us the cruise we want and makes sure it is at the right price none thing is to much trouble”

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Posted 9 years ago

“Always dealt with in an efficient manner.”

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Posted 9 years ago

“My wife and I took a cruise from Perth to Singapore everything we asked for The Cruise specialist to do was done superbly keeping us informed at regular Intervals we could not have asked for more so much so we have booked our Next cruise in 2016 with them and I might say we have received the same Excellent service”

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Posted 9 years ago

“Have booked three cruises with this company and have been totally satisfied”

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Posted 9 years ago

“Excellent service. Nothing too much trouble to help ensure we got the cruise we wanted. We have used them 3 times now and will be looking to use them for our next cruise in 2016”

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Posted 9 years ago

“Had really good service although I have found other cruise companies that give a lower price for same holiday and same cabin .”

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Posted 9 years ago

“The personal touch of finding a Cruise Specialist envelope on return home from hols is really nice. This is one of the reasons we opt to return to Cruise Specialists so as to book our cruises. And not forgetting to mention a £25/£50 voucher to spend on the next cruise.”

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Posted 9 years ago

“On booking my recent cruise we had a problem with the flights . Royal Caribbean informed the Cruise Specialists after it was all booked up that we had to pay more to go on another airline. The Cruise Specialists agent who was taking care of my booking of 12 people stayed late and worked on it and worked on it the next day to ensure an outcome . The outcome I'm pleased to say is we are all going on an amazing Cruise next year paying the same price which was originally agreed . I always book with the Cruise Specialist as they are professional and really helpful”

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Posted 9 years ago

“STAY AWAY THEY DONT CARE”

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Posted 9 years ago

“The company have been very helpful in booking cruises and related items such as a coach to join the ship. Their advice is always good.”

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Posted 9 years ago

“Always had great service from Karen and Gary booked many cruises with them. Bit strange that this Email was addressed to a Mr J Walker though can't say I know a J. Walker.”

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Posted 9 years ago

“It was way back in October 2013 that we went on our Holland America cruise across the Pacific booked with Cruise Specialists. It was all booked well and I would recommend this company.”

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Posted 9 years ago

“Excellent customer service, they go the extra nautical mile to make sure we have the best deal, thank you”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews