The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Silverseas have lost the plot. There was a lot of maintaince being carried out in guest areas during the cruise. There was a lot of cost cutting. The officers were very grumpy. We are going to try another cruise line next time.”

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Posted 9 years ago

“Several bookings made over the years have proved to be excellent in quality and service from the Cruise Specialists”

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Posted 9 years ago

“We booked our first ever cruise with The Cruise Specialists and since then have booked about 4/5 more curises. Each time we have always found them very helpful and give good advice. We would have no concerns about recommending them to anyone.”

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Posted 9 years ago

“Always very friendly and helpful”

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Posted 9 years ago

“JULIE BUCHANAN IS OUR CONTACT AND HAS ALWAYS LOOKED AFTER US VERY WELL - SHE IS ALWAYS HELPFUL, PROFESSIONAL AND EFFICIENT IN HER ROLE - WE FEEL CONFIDENT DEALING WITH JULIE”

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Posted 9 years ago

“We have been using you for the last 5 years now & always deal with Jackie Handsley, who is absolutely fantastic, we have cruise alone, with groups of friends and recently booked a cruise from Southampton for our elderly parents, everything has been arranged perfectly every time & we have been promptly advised of any changes etc. We cannot speak highly enough of Jackie, she is a credit to your company & the main reason we come back to you each year. Thank you Jackie”

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Posted 9 years ago

“Lisa McEwan - who I deal with every time I book a cruise is fantastic - she is always helpful and tries her very best to get us the cruise we want etc for a good price”

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Posted 9 years ago

“Always very willing and helpful. I think they go beyond what other companies do. We have always used them for every cruise holiday we have booked, and will continue to use them. Excellent have recommended them to several people who in turn have booked with them.”

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Posted 9 years ago

“I always find Cruise Specialists to be very helpful and attentive. I always go to them for my cruise bookings.”

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Posted 9 years ago

“Invariably excellent attention, very efficient, and with a keen personal interest both before and after cruising.”

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Posted 9 years ago

“An efficient and friendly service. It's very pleasant to plan you holidays with someone you feel you know and who knows you and who has a good idea of the sort of holiday experience you are looking for.”

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Posted 9 years ago

“Always very helpful, answer to any queries made is always replied to in 24 hours if not quicker”

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Posted 9 years ago

“I have always had a very professional service from Cruise Specialists-would not hesitate to use or recommend them!”

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Posted 9 years ago

“I have booked through Cruise Specialist for the past few years, I have found then to be very efficient, professional, pleasant and most of all very helpful. If you have queries relating to places you are about to visit they are able help with advice and tips. So don't be afraid to ask about any reservations you may have. " Just ask? "”

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Posted 9 years ago

“We always book our cruises through The Cruise Specialists. We have had excellent service over many years. The staff, in particular Kirsten Pritchard, are always very efficient and helpful in every aspect of our bookings, whether it be a Cruise Line package or a package put together by themselves. Any queries we have had have always been dealt with immediately. Can not fault the service we get. We wouldn't dream of booking a cruise with anyone else.”

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Posted 9 years ago

“We have used the Cruise specialists for a number of years and have a very good rapport with one of the Administrators who books our cruises, pick ups ,transfers and everything always goes like clockwork. We have recommended her to our friends and would not go anywhere else when booking a cruise.”

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Posted 9 years ago

“We had an good cruise to Norway. Staff helpful as always in all areas.”

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Posted 9 years ago

“Every query and every booking has been dealt with in the most profesional manner”

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Posted 9 years ago

“Would prefer the best price when first speaking to a representative,not when another company offer a much better price, this happened the last time we tried to book,only to be told later of an offer,hence we booked the best price. Would like to say we are on our. third cruise this year. This could have been your business. Regards Mrs J.Crosbie.”

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Posted 9 years ago

“I have used the Cruise Specialists on four occasions, they have given us the best price been incredibly informative and very helpful on every occasion. I would not book a cruise with any other company.”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews