The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Wife and I made a genuin complaint to the cruise specialist thay were not interested all we asked for was for reembersment for an extra night stay which was caused by unsatisfactory conections. We were good customers of the Cruise Specialist however when a company lets us down we dont use them again plrase be aware of this company. Regards Mr & Mrs Clation.”

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Posted 9 years ago

“great personal service with honest opinion”

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Posted 9 years ago

“Any time we have used the Cruise Specialists, we have found them to be very knowledgeable and helpful. When we have explained our holiday ideas to them, they have always come up with a number of suggestions which meet our requirements.”

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Posted 9 years ago

“as expected; always helpful”

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Posted 9 years ago

“Very pleasant staff who are always helpful and make attempts to get the best cruise deals.”

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Posted 9 years ago

“THE HOTELS IN NEW YORK WERE VERY GOOD AND THE CRUISE WAS FANTASTIC”

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Posted 9 years ago

“A VERY HAPPY CUSTOMER WHO LOVES CRUISING AND A VERY HAPPY COUPLE”

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Posted 9 years ago

“I've used The Cruise Specialists a number of times. Very helpful and very charming, nothing is to much trouble. The staff are there to help in any way they can and do a very good job of it as well. I will be looking for another cruise soon and will definitely be contacting these people. If your thinking of a cruise , don't hold back phone these people you wont be sorry.”

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Posted 9 years ago

“Excellent service from enquiries through to the actual cruise”

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Posted 9 years ago

“Always found the service very good we have dealt with roisin from our first booking and nothing is to much trouble always finds what we want would highly recommend you”

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Posted 9 years ago

“They usually give you extras such as the parking and drinks. They do get back to you when they say they will.”

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Posted 9 years ago

“Well informed and pro-active sales advisors, they always seem to be ahead of my questions and concerns. I have found all my booking through you smooth and the guidance offered pertinent. A very personal service and much appreciated.”

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Posted 9 years ago

“Excellent service. Very helpful staff especially David who dealt with our booking. Calls were returned promptly and overall we have been very satisfied. Will use this company again.”

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Posted 9 years ago

“this is the second time we have booked with them,we have had to answers to any question and very helpful when we had to make any changes.we will use them again.”

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Posted 9 years ago

“i am very satisfied with service you get”

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Posted 9 years ago

“Really enjoyed it all...One of the best.”

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Posted 9 years ago

“Apart from a mishap in the Pentland Firth when the ship was hit by undercurrents and tilted quite badly the cruise was excellent. All in all we were highly delighted with everything.”

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Posted 9 years ago

“Good service and very efficient. Any problems that may occur are sorted quickly.”

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Posted 9 years ago

“I have been on several cruises booked via the Cruise Specialists and have never experienced any problems, in fact the service has always been very good.”

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Posted 9 years ago

“Friendly efficient service.”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews