The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really feel that after the fiasco of my booking with you in the summer,you would not want to hear my comments regarding your company's!!!”

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Posted 9 years ago

“Efficient friendly reliable.....fantastic service, have used them a few times now and have absolutely no complaints.”

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Posted 9 years ago

“Very helpful booking the cruise.”

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Posted 9 years ago

“I have had the pleasure of using The Cruise Specialists on two occasions and have found the service to be first class and correspondence concise and informative. I would have no hesitation in recommending them to anyone who is considering going on a cruise.”

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Posted 9 years ago

“Have used the Cruise Specialists 3 times and have booked for next year with them. Always very helpful and knowledgeable”

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Posted 9 years ago

“Rep Kirsty was first class and a pleasure to deal with”

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Posted 9 years ago

“second cruise booked thru the cruise specialists and plain sailing from start to finish”

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Posted 9 years ago

“I have booked several cruises with Cruise specialists and have been dealt with by Sarah McGuire and Matt Wallace(when he worked there) and both of these advisors were wonderful and treated me as though I was a special customer. Keep up the good work.”

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Posted 9 years ago

“I always get first class assistance from the staff at Cruise Specialists. They are always helpful and friendly as well as being very efficient in arranging all the details of cruises, excursions etc.”

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Posted 9 years ago

“The service I have received from Cruise Specialists and especially Aileen over the last 5 years has been excellent. Aileen is professional, friendly, efficient, knowledgeable, and always charming to deal with. This year I experienced a small problem at the end of my cruise and, on my return, Aileen resolved this issue despite it being the cruise line's fault and not Cruise Specialists. I have already recommended the company , especially Aileen, to other people who have booked with the company and also been fully satisfied.”

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Posted 9 years ago

“I have dealt with graham Walsh for several years and have always found him very helpful Offering a first class service, I constantly recommend my friends to book with the cruise specialists. Personally I would not use any other company.”

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Posted 9 years ago

“Have used Cruise Specialists many times and every aspect of the booking has been perfect. They book everything flights, transfers, hotels and cruise with perfection. They also remember my preferences for accommodation and meal arrangements. I would certainly recommend anyone to book a cruise with them.”

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Posted 9 years ago

“The service I have had from cruise specialist is fantastic. They give me all the information I need and my booking so easy with their expert help. They always call me back promptly if they are not available when I call. Thanks to them for many lovely cruises.”

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Posted 9 years ago

“Excellent Service,All the cruises we have booked with Cruise Specialists,have bean very well organised.Telephone calls are answered quickly.All the staff at Falkirk office have bean very good. We have very recently booked our sixth ? cruise,19 may 2016 on the Celebrity Equinox. There is a little queary about a variation of approximately £50.00 on the account, This will be resolved shortly. John Wilson.”

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Posted 9 years ago

“Always helpful and knowledgable and do not pressurise any sales.”

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Posted 9 years ago

“Very happy with service provided we have always dealt with Steven who is both helpful and knowledgeable would have no hesitation in recommending Cruise Specialist to others”

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Posted 9 years ago

“Nothing is too much trouble and there is always a personal contact. I have used them for 4 cruises we have had in last two years. Another one next week and one booked for June 2016. Everything is done for you and they are reliable. Especially Lisa Paterson our advisor.”

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Posted 9 years ago

“we have booked with Steve Mcrobbie each time and he has been most helpful each time nothing to much trouble”

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Posted 9 years ago

“Have already spoken to our cruise consultant,Kirsten, to compliment her on her excellent cruise package which she put together for us.”

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Posted 9 years ago

“Satisfied with the service, thankyou.”

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Posted 9 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews