The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 835 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgable and informative, very cost effective, friendly staff.”

Helpful Report

Posted 8 years ago

“Very helpful and information . Quick response and attention detail . Support throughout booking process and actual holiday .”

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Posted 8 years ago

“Great agents who always go the extra mile to ensure you can have total confidence that they are getting the best possible deal available. Having taken your booking they are still there to offer personnel service with any query or problem that may arise. I have tried other companies who having taken your booking and offer no further assistance . Highly recommended”

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Posted 8 years ago

“I have used this company on two occasions and each time I have found them to be very helpful and professional. I would particularly like to praise Sarah for her individual care.”

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Posted 8 years ago

“Brilliant service would book with cruise specialist again.”

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Posted 8 years ago

“We found the Cruise Specialists to be extremely helpful, reliable and informative.”

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Posted 8 years ago

“Happy to give you my custom but why is there a £1 charge for using a debit card and having to settle account 17 weeks before going on trip its usually 13 weeks.”

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Posted 8 years ago

“I always deal with Leanne Tierney who always looks after me ! She more of a friend now Always best price Aways great service Paul Gater”

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Posted 8 years ago

“We have always found the staff to be extra helpful and courteous sending details promptly .”

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Posted 8 years ago

“Friendly staff and fabulous service”

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Posted 8 years ago

“We have had nothing but help and consideration with all our previous bookings with Cruise Specialists. David Brown has always been very helpful finding the best choice for our requests”

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Posted 8 years ago

“We have always found the Cruise Specialist personnel to be very helpful, always interested and quick to sort out any issues.”

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Posted 8 years ago

“The service on this ship was not as good as I have experienced on my previous cruises.”

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Posted 8 years ago

“This was a wonderful cruise ! The itinerary ( the reason I chose it ) was excellent and we visited many places we would never have the chance to visit otherwise.. The ship itself was adequate, service extremely good, pleasant staff in the bars, dining rooms and servicing cabins. Our cabin , not luxurious but adequate was spacious and comfortable. The food was plenty, if you wanted it , and available for most of the day in various areas. Drinks were a reasonable price , and although shore excursions were a little more expensive the ones we went on were informative and well run. It was not a " posh " cruise and was very good value for money. The atmosphere was very, very friendly and as always happens there were some moaners, quickly avoided ! If you wanted to, you could find faults in some areas, but the good far outweighed the bad. My husband , a reluctant companion, really enjoyed it too. He was apprehensive about the longish trip across the Atlantic,, but found it ok. In fact it was really good fun on board to. I thoroughly enjoyed every aspect of it. I wish I could go back to last summer and have it still to look forward to !”

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Posted 8 years ago

“Professional friendly and expierienced”

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Posted 8 years ago

“I have booked several times with Cruise Specialists, usually with Neil Adamson. Neil is always highly professional and enthusiastic and, at the same time, friendly and very helpful. He has arranged all the fine details of my holidays with great efficiency and nothing is too much trouble or too difficult to arrange. I shall continue to use Cruise Specialists for my holidays. Malcolm Francis”

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Posted 8 years ago

“Very good travel agent and must mention Neil Adanson. Who has been the best person we have dealt with.”

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Posted 8 years ago

“I found Duke very helpful whilst looking to book but since I booked I have found the after service not good as I have left numerous message trying to contact and had no response and still don't know the full details of my holiday”

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Posted 8 years ago

“Stacey Kennedy is excellent and always tailors our cruises to what we require with nothing being too much trouble, also gives superb advice when required a very very helpful lady For Cruising I would not go anywhere other than The Cruise Specialists to book”

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Posted 8 years ago

“Excellent service from efficient friendly staff”

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Posted 8 years ago

The Cruise Specialists is rated 4.7 based on 835 reviews