The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.74

4.7 Rating 831 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.7

Based on 831 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

Write Your review

Tell us how The Cruise Specialists made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, as always from this company. Lynne came back to us very quickly with a detailed quote, and was very helpful when we made our booking.”

Helpful Report

Posted 5 years ago

“Leanne always gets it right, and she as been doing so for manyyears and many cruises. She has never sold us a pup and looked after every detail so well.”

Helpful Report

Posted 5 years ago

“Extremely helpful agent, takes a lot of trouble to find the deal you want.”

Helpful Report

Posted 5 years ago

“My sister and husband are celebrating their ruby wedding anniversary on Brittania in the Caribbean. Leanne Tierney organised the gifts I wanted to appear in their stateroom. It was professionally done and Leanne was really helpful. Thank you!”

Helpful Report

Posted 5 years ago

“We have booked with Lynne many times and have always found her and everyone else in the company that we have dealt with very professional. We found that they put together any literally require pre or post cruise without any problems and also arrange car services when required. There prices have always been competitive and it is nice to receive a £50 off voucher for your next cruise on your return.”

Helpful Report

Posted 5 years ago

“Very courteous and helpful with no pressure”

Helpful Report

Posted 5 years ago

“Great service today by Lisa. She found us our perfect cruise and stay holiday. Nothing was too much trouble and we will definitely recommend to family and friends. Thanks Lisa from Jo and boys x”

Helpful Report

Posted 5 years ago

“It's always a pleasure when I book a cruise with the Cruise Specialists. Over the years I have always booked with Leanne Terieny. Leanne is always so helpful and goes that extra mile.”

Helpful Report

Posted 5 years ago

“Excellent Service and available whenever we had a query. This is the trip of a lifetime as we are celebrating our Golden Wedding and as of now there have been no concerns.”

Helpful Report

Posted 5 years ago

“Suzanne Burns We always use The Cruise Specialists all have been excellent but this last time Leanne Tierney was just that little extra bit special . Thank You”

Helpful Report

Posted 5 years ago

“Leanne was the best cruise specialist we have had the pleasure of dealing with. Before, during and after the cruise she was right there with support and advice.”

Helpful Report

Posted 5 years ago

“Have been dealing with Leanne Tierney for many years now and she has always been extremely helpful and professional whilst ensuring that our cruise holidays were always a success. Leanne also arranged our holiday to Mexico for my 50th birthday and again we couldn't have asked for more. Well done Leanne you are a credit to the Cruise Specialist”

Helpful Report

Posted 6 years ago

“We booked a Cruise in 2017 and Margaret Cunningham was the lady who did this for us. Margaret was very knowledgeable and extremely helpful and talked us through what we needed to do. We had absolutely no hesitation in contacting Margaret again to help us with next years' cruise which again she has handled with the level of expertise and friendliness that made us feel happy and secure with our holiday booking.”

Helpful Report

Posted 6 years ago

“i have booked several cruises through this company and always had great service from friendly and knowledgeable staff and also good prices”

Helpful Report

Posted 6 years ago

“Excellent communication with elinorn”

Helpful Report

Posted 6 years ago

“It is because of the efficiency and the care with detail shown by the Cruise Specialist staff that we keep returning to this Company; we have used them now for many years. Thoroughly recommended to take care of your cruise and other holiday requirements. Lynne is solid gold!”

Helpful Report

Posted 6 years ago

“Always been happy with The Cruise Specialist, however I was surprised to be billed over £4 on my mobile when I phoned up to pay my cruise balance on what was listed as the "main number" - 08712885025 I am disappointed that a company like this have decided to charge people to pay their balances. I also requested to be removed from all mailing lists as I receive 3 or 4 posts a week and after four weeks I am still receiving mail - this is now being returned to them!”

Helpful Report

Posted 6 years ago

Hello Anton, Thank you for your feedback, we are very sorry you have experienced these issues. If you could please reply to me privately with your details and I will contact you to rectify this and reimburse your costs. Kindest Regards Naomi

Posted 6 years ago

“Lynne has answered all my questions, she has been very helpful indeed, it has been a pleasure dealing with her. We have never done a cruise before and as first timers I did need to know if we had picked the right one, Lynne has advised on our needs So thank you Lynne”

Helpful Report

Posted 6 years ago

“Lynne managed to get us an excellent offer on the QM2.”

Helpful Report

Posted 6 years ago

“Helpful, patient, knowledgable, and always available to answer queries and anxieties. I have always dealt with Lisa and she is just superb, even does some extra research if I am uncertain about some points and never ever feel under any pressure.”

Helpful Report

Posted 6 years ago

The Cruise Specialists is rated 4.7 based on 831 reviews