Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

“Ordered 2 gift baskets, both were much appreciated but one delivery was not good as a signature was required but the courier (DHL) neglected to do this and the hamper was left outside a back gate, unnoticed for 2 days! The hampers themselves were very nice. Would order again providing no hiccups with delivery.”

Helpful Report

Posted 1 month ago

Hi Veronica, Thank you for your valuable feedback! We're thrilled to hear that both gift baskets were well received and that you liked the hampers themselves. However, we sincerely apologise for the delivery issue you experienced with DHL. It's disappointing to know that the hamper was left outside for two days. We appreciate your understanding and your willingness to order again. We'll certainly take your comments onboard to improve our delivery process in the future. Looking forward to serving you better next time! Warm regards, Lorraine The British Hamper Company

Posted 1 month ago

“I thought the cost of the actual wicker hamper was a bit high but, that aside, I did like the fact that the contents of the hamper were optional so that they could be tailored to the recipient. So often, these hamper gifts (even Harrods!) embody obscure items that nobody really wants. Accordingly, I was able to select a hamper with contents/ingredients which I knew would delight my son and his wife in their 25th anniversary”

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Posted 5 months ago

Thank you so much Denis for your 4 star rating of The British Hamper Company! We truly appreciate your feedback. We understand your concern about the cost of the wicker hamper, but we're thrilled to hear that you liked the fact that the contents of the hamper were optional and could be tailored to the recipient. We're glad you were able to select a hamper with contents/ingredients that you knew would bring joy to your son and his wife on their 25th anniversary. Thank you for choosing The British Hamper Company and we hope to serve you again in the future!

Posted 5 months ago

“My son who lives in Switzerland is going through a very painful divorce. Not his choice and 4 children involved. So as a housewarming gift he was delighted to receive it thank you.”

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Posted 6 months ago

Dear Debbie, Thank you so much for taking the time to give The British Hamper Company a 4-star rating! We truly appreciate your kind words and are thrilled to hear that your son, who lives in Switzerland, was delighted to receive our hamper as a housewarming gift. We're sorry to hear about the painful divorce your son is going through, especially with the involvement of four children. We hope that our hamper was able to bring him some comfort and joy during this difficult time. Please know that we're here to support you and your family in any way we can. Once again, thank you for choosing The British Hamper Company, and we hope to serve you and your loved ones again in the future. Best regards, Lorraine

Posted 5 months ago

“Hamper was excellent, the transport company UPS spoilt it by delivering a day late, therefore spoiling the birthday. The hamper company gave a 20% discount on the next hamper purchased as an apology.”

Helpful Report

Posted 7 months ago

Dear Mary, Thank you so much for taking the time to leave a 4-star rating for The British Hamper Company. We truly appreciate your feedback! We are thrilled to hear that you found the hamper excellent. However, we sincerely apologize for any inconvenience caused by the delayed delivery due to UPS. We understand how frustrating this can be, especially when it impacts important occasions like birthdays. We value you as our customer and are committed to providing excellent products and services. If there's anything else we can do to further improve your experience, please do not hesitate to let us know. We look forward to serving you again in the future. Warm regards, Lorraine The British Hamper Company

Posted 7 months ago

“We live in Australia and wanted a food hamper to be delivered in UK for a 90th birthday. We ordered the "British" gormet hamper. My father loved the variety of food - the hamper arrived on time and he was thrilled Would recommend the British Hamper Company - great job”

Helpful Report

Posted 7 months ago

Dear Graeme, Thank you so much for leaving us a fantastic 4-star rating! We appreciate your kind words and are delighted to hear that your experience with The British Hamper Company was outstanding. We are thrilled to know that your father loved the variety of food in our "British" gourmet hamper. It brings us immense joy to hear that the hamper arrived on time and that he was thoroughly thrilled with it. Our team strives to provide the best quality products and timely deliveries, so we are glad that we met your expectations. We are grateful for your recommendation and for choosing us to be a part of your father's 90th birthday celebration. We hope to serve you again in the future and provide you with even more exceptional experiences. Thank you once again for your feedback and for your support. Best regards, Lorraine The British Hamper Company

Posted 7 months ago

“Exemplary service ensured the hamper was exactly as described and delivered on time. The packaging was beautiful too. My only 'gripe' is the content; lovely products, but quite expensive( £60+) for what you get. However, for a special event, a great gift.”

Helpful Report

Posted 7 months ago

Dear Jane, Thank you so much for giving us a 4-star rating! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with our service. Exemplary service is our top priority, and we are delighted that we were able to ensure that the hamper was exactly as described and delivered on time. We take pride in our attention to detail, and we're glad that you appreciated the beautiful packaging as well. We understand that you found the content of the hamper quite expensive for what you received, and we appreciate your honesty. Nevertheless, we are thrilled that you still consider our hampers a great gift for special events. We constantly strive to improve, and your feedback helps us in that process. Thank you once again for choosing The British Hamper Company, and we hope to serve you again in the future! Warm regards, Lorraine The British Hamper Company team

Posted 7 months ago

“Very good choice of quality goods.”

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Posted 9 months ago

Dear Roger, Thank you so much for taking the time to rate The British Hamper Company with 4 stars! We truly appreciate your feedback and are delighted to hear that you found our selection of quality goods to be very good. Once again, we sincerely appreciate your support and look forward to serving you again soon. Best regards, Lorraine The British Hamper Company

Posted 8 months ago

“The products were a good choice and only packaged. Unfortunately, the hamper arrived a day late and it was for my son’s 30th birthday. When I phoned to query this I was told there was a holiday in the Netherlands which delayed the delivery. Bit disappointing as this should have flagged up when I placed the order.”

Helpful Report

Posted 9 months ago

Dear Jacqueline, Thank you so much for your 4-star rating of The British Hamper Company! We truly appreciate your feedback. We apologize for the delay in delivery and any inconvenience caused for your son's 30th birthday celebration. We understand how important it is to receive your order on time and we apologize for any disappointment caused. We appreciate your understanding regarding the holiday in the Netherlands and we will definitely take your feedback into consideration to ensure a smoother ordering process for future customers. We are delighted to hear that you found our products to be a good choice and enjoyed the packaging. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future and provide you with an even better experience. Thank you again for choosing The British Hamper Company! Best regards, Lorraine The British Hamper Company

Posted 9 months ago

“My partner was very happy with her hamper. Fast delivery and excellent quality. Helpful customer service. Thanks guys”

Helpful Report

Posted 9 months ago

Dear Justin, Thank you so much for your wonderful 4-star rating of The British Hamper Company! We truly appreciate your support and are thrilled to hear that your partner was very happy with her hamper. It's great to know that our fast delivery and excellent quality met your expectations. We take pride in providing top-notch customer service and we're glad to hear that it was helpful to you. Thanks again for choosing The British Hamper Company. Warm regards, Lorraine

Posted 9 months ago

“The customer service for The British Hamper Company was excellent, they were responsive and helpful. The hamper itself did not come in a traditional 'hamper' as we had expected from the photos, but rather came in a colourful box. This was easier to transport, but not as impressive or visually appealing as a well-crafted basket would have been.”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to rate The British Hamper Company. We sincerely appreciate your 4-star rating and your valuable feedback. We are delighted to hear that you found our customer service to be excellent. We strive to provide responsive and helpful assistance to all our customers, and your kind words reinforce the efforts of our team. Regarding the packaging of our hampers, we apologize for any confusion caused. While we aim to display our products as accurately as possible on our website, we understand that your expectations were different upon receiving the hamper. We appreciate your feedback on the colorful box packaging, as it helps us improve and consider alternatives for future offerings. Once again, thank you for choosing The British Hamper Company. We value your support and hope to serve you again in the future. Warmest regards, Lorraine The British Hamper Company

Posted 9 months ago

“I have ordered 2 products from here and the results have been good. I have only one note to make - the hampers were delivered to an address in france. Everything went smoothly, however the delivery address in france had some special french characters in it...acute accents etc. This corrupts the delivery address that you see on the web site which is a bit worrying. In face there was/is no problem - the system holds the correct address and there were no delivery issues. But the corrupt address as displayed on the website is confusing.”

Helpful Report

Posted 11 months ago

Hello Alistair, Thank you for taking the time to share your positive experience with us! We will pass your comments regarding the address to our team here to look into. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Company

Posted 11 months ago

“We sent a British style hamper to my son and his family who live in Boston, USA for a taste of back home over Christmas. They were delighted with the hamper. Delivery was really quick, in about 3 or 4 days.”

Helpful Report

Posted 1 year ago

Hi Mike, Thank you for sharing your positive experience with us! We're glad that the hamper we sent to your son and his family was well-received. Our team takes pride in creating thoughtful gifts that can help bridge the distance between loved ones. Hope we see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“Thank you for the hamper, our son-in-law was pleased with his 50th Birthday present”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to share your positive experience with us! We're delighted that our hamper was a hit and was enjoyed. We value your feedback and hope to continue providing you with the best products and service possible. Rebecca The British Hamper Co.

Posted 1 year ago

“this gift was received by my sister and brother inlaw who thanked me prefusely ( which they would do in anycase ) .... they did mention how much they enjoyed the fruit cake ... it was so rich it was almost like a xmas pudding !”

Helpful Report

Posted 1 year ago

Hi Brenda, We're thrilled to hear that your family was pleased with the hamper! Thank you for sharing your positive feedback with us. Your positive feedback made our day Rebecca The British Hamper Co.

Posted 1 year ago

“My son tells me the contents gave great pleasure.However there was a problem with delivery.I had an Email indicating the hamper was being delivered to an address in Gosport! There was obviously wrong labelling, it was not any fault by the delivery firm.after a bit of a delay the hamper did arrive at my son's address Charney Bassett a little village near Oxford.So all ended well.”

Helpful Report

Posted 1 year ago

Hi Frank, Relieved to hear that the hamper arrived safely in the end! We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. We hope to see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“My sister enjoyed the contents of the hamper except the biscuits as she found them too hard. She ground them up and the birds ate them!,”

Helpful Report

Posted 1 year ago

Hi Joyce, We're so glad to hear that you loved our hamper! Our team works hard to curate the best products and create beautiful and memorable gifts. Thrilled to hear that both your sister and the birds loved the hamper! Thank you for choosing us and for taking the time to leave your kind words. Rebecca The British Hamper Co.

Posted 1 year ago

“prompt up to date info about delivery. Very pleased would use again”

Helpful Report

Posted 1 year ago

Hi Lynda, We're thrilled to hear that you had a great experience with us! Customer satisfaction is our top priority, so it's always rewarding to receive positive feedback. Thank you for choosing us and hope to see you again soon! Rebecca The British Hamper Co.

Posted 1 year ago

“I recently bought a Christmas hamper for my son and his family of almost grown up children in the USA. I was extremely pleased with your delivery service and also with the number of items included. However I would have liked it to have included perhaps some jars of pate or similar ar potted cheeses especially if you could find them produced from local ingredients in Lincolnshire. I am aware of the problems involved in importing certain foods into the USA but surely there must be some things that are possible or some way to this. And I am not even mentioning alcohol but what about the local non-alcoholic gin. I chose your hamper because it was local and also better value than others I had seen including the famous ones.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave such a thoughtful review. We are always looking to expand our range of products and ways in which to improve our hampers so your comments are most helpful and it is certainly something we will take onboard. If we can help with any further orders please be sure to get in touch Rebecca The British Hamper Co.

Posted 1 year ago

“The sales team, particularly Georgina and Rebecca were really helpful, particulary regarding a sensitive issue, patiently waiting for a delivery date for this particular hamper. Out Christmas hampers last year were delivered as promised and everyone seems to have enjoyed them.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to share your positive experience with us! We value your feedback and hope to continue providing you with the best products and service possible Hope to hear from you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“Excellent hamper. Quality of items were great. Delivery came a little earlier than expected.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your kind review. I'm sorry if there was any confusion over the delivery date. Upon checking your order confirmation I can see that the hamper was delivered on the selected date. If you wish to discuss anything further please let us know. Our number is 01522 581581 Many thanks Rebecca The British Hamper Co.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The British Hamper Company Reviews