The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,302 Reviews

99 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 26th November 2024

Anonymous

Anonymous // 01/01/2019

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“I have used The Britsh Hamper Company many times and never had a problem. Always delivered on time to family all over the world. If you want to send family and friends a little piece of quality English tradition then look no further than The British Hamper Company. A present that has always been appreciated and enjoyed.”

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Posted 1 year ago

Hi, Your positive feedback means the world to us! We're thrilled to have been a part of making your family's day, even from miles away. We hope that the hamper brought them the taste of home! Hope to see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“I have been sending hampers to my granddaughters in New Zealand for quite a few years now and this year I sent one from the British Hamper Co. and I was so happily surprised when they both phoned me on Christmas day to thank me and say that this was far and away the best one that they have ever had! One up for me AND the BHC! Guess where I will be ordering from next year? Got it in one - The British Hamper Company!”

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Posted 1 year ago

Hi Margaretta, Thank you so much for your really lovely review, it truly means a lot to us here at the BHC! We're so glad that the hamper we sent to your granddaughters was so well-received. It's our pleasure to help you show your loved ones how much they mean to you. Thank you for choosing us and for your kind words. Hope we can help again soon! Rebecca The British Hamper Co.

Posted 1 year ago

“Brilliant service and a well received gift for my team.”

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Posted 1 year ago

Hi Mark, Lovely to hear that your recipients enjoy their hampers and that you are happy with the service you received. Hope we can help you again in the future! Rebecca The British Hamper Co.

Posted 1 year ago

“All went to plan.”

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Posted 1 year ago

Hi John, Thank you for your positive review 🙂 We take pride in our hamper selection and always aim to exceed our customers' expectations. We appreciate your support and look forward to hearing from you again soon. Rebecca The British Hamper Co.

Posted 1 year ago

“My son tells me the contents gave great pleasure.However there was a problem with delivery.I had an Email indicating the hamper was being delivered to an address in Gosport! There was obviously wrong labelling, it was not any fault by the delivery firm.after a bit of a delay the hamper did arrive at my son's address Charney Bassett a little village near Oxford.So all ended well.”

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Posted 1 year ago

Hi Frank, Relieved to hear that the hamper arrived safely in the end! We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. We hope to see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“My sister enjoyed the contents of the hamper except the biscuits as she found them too hard. She ground them up and the birds ate them!,”

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Posted 1 year ago

Hi Joyce, We're so glad to hear that you loved our hamper! Our team works hard to curate the best products and create beautiful and memorable gifts. Thrilled to hear that both your sister and the birds loved the hamper! Thank you for choosing us and for taking the time to leave your kind words. Rebecca The British Hamper Co.

Posted 1 year ago

“I ordered 3 hampers from them over Christmas- all delivered on time or early. All with great things in (or so the recipient's have told me!) Great at answering the phone & sorting problems. I'll definitely use them again!”

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Posted 1 year ago

Hi, Your positive review made our day! We take pride in our hamper selection and always aim to exceed our customers' expectations. We appreciate your support and look forward to hearing from you again soon! Rebecca The British Hamper Co.

Posted 1 year ago

“Easy site to use and order from”

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Posted 1 year ago

Hi Christine, Thank you for your positive feedback, its always great to hear back from our customers. Hope to see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“Kept in touch and good customer service”

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Posted 1 year ago

Hi Joyce, Thank you for taking the time to share your positive experience with us! We value your feedback and hope to continue providing you with the best products and service possible Hope to see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“Very good selection of international hampers. The gift, sent to elderly relatives in Canada, was very well received and they commented positively on the fact that it was lovely to receive British treats, edible and non-edible! The hamper arrived on time and I think it was very good value.”

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Posted 1 year ago

Hi Paula, We're so glad to hear that your relatives in Canada loved the hamper! It's always wonderful to be able to bring joy to someone's day. Thank you for choosing us to help you send a special gift to your loved ones. Rebecca The British Hamper Co.

Posted 1 year ago

“I was looking to buy my brother a gluten-free, vegan, alcohol-free hamper. The British Hamper Company was the only service that fully met my criteria. The ordering and delivery service was first-class. Email trail explaining the date, and timings, allowing my brother to coordinate to his preference was superb.”

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Posted 1 year ago

Hi Nigel, It warms our hearts to hear that the hamper we sent to your (family member) was a hit! We understand the importance of showing your loved ones how much you care, and we're so pleased that you chose us to help you do so. Rebecca The British Hamper Co.

Posted 1 year ago

“Very helpful service and really nice hampers”

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Posted 1 year ago

Hi Sean, Your positive review made our day! We take pride in our hamper selection and always aim to exceed our customers' expectations. We appreciate your support and look forward to hearing from you again soon. Rebecca The British Hamper Co.

Posted 1 year ago

“It's great to have found a hamper company which will deliver overseas. Updates on deliveries help reassure that it's getting there on time. Over the last three years, The British Hamper company has been my go-to for gifts to family in Canada, who say the hampers have been lovely.”

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Posted 1 year ago

Hi Karen, We're thrilled to hear that the hamper we sent to your family was a hit! We understand how difficult it can be to be separated from loved ones, especially during special occasions. We're glad that we were able to help you show them how much you care, even from afar. Rebecca The British Hamper Co.

Posted 1 year ago

“Being a great grandfather I was very satisfied with the service I received from the Hamper company for delivering 3 Hampers to 3 households and making it a very happy Christmas for all my grandchildren D Brown”

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Posted 1 year ago

Hi David, Thank you for your positive feedback! We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. We hope to see you again Rebecca The British Hamper Co.

Posted 1 year ago

“Given the food restrictions imposed on the U.K as a result of our departure from the European Union, it is of a significant benefit that the British Hamper Company is still able to provide a hamper service to France. The hamper and date of delivery were complied with as per the marketing information provided. I have used this company before and will continue to do so.”

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Posted 1 year ago

Hi Robin, Customer satisfaction is our top priority, so it's always rewarding to receive positive feedback. Thank you for choosing us and for your kind words. Looking forward to seeing you again soon. Rebecca The British Hamper Co.

Posted 1 year ago

“We moved our corporate gifting to The British Hamper Company for the first time this year. The EU Hub was excellent- no complaints about customs issues etc from the EU team as we had previously had with another supplier. Hampers have successfully arrived around the Globe and feedback from the team has been excellent.”

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Posted 1 year ago

Hi Alice, Its been a pleasure working with you on your order. Glad we could make it painless for you this year! We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. We hope to see you again soon Rebecca The British Hamper Co.

Posted 1 year ago

“Hamper filled largely with straw and filler than actual products - complete waste of money given value of products inside hamper v cost of hamper. Extremely disappointed.”

Helpful Report

Posted 1 year ago

Dear David, Thank you very much for your feedback. We’re very sorry to hear you’re unhappy with your hamper as we take great pride in creating them using food from Britain’s best artisan producers. Our prices also include tracked courier delivery, hand packing and gift presentation. We continuously strive to find ways to improve customer experience and would like to thank you for bringing this to our attention. Should you wish to discuss this further, please don’t hesitate to contact us on sales@britishhamper.com. Kind regards. Lorraine The British Hamper Co.

Posted 1 year ago

“I've used The British Hamper Company a few times to send a hamper to Canada. The service has been excellent every time. I like how the cost you see includes all additional delivery costs for the destination country. I particularly like the ability to choose specific items for the hamper. I've been reliably informed the items are all excellent!”

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Posted 1 year ago

Hi Nicky, Thank you for the lovely feedback. We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. Hope we see you again soon! Rebecca The British Hamper Co.

Posted 1 year ago

“As someone based in Australia ordering hampers for customers in the UK, I'm really glad I came across this website/hamper supplier. Great range of options, good price points and a great process in terms of email updates and tracking links. Would use again :)”

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Posted 1 year ago

Hi Sarah, Thank you for taking the time to share your positive experience with us! We're delighted that our hampers were a hit and that ordering with us was straightforward. Looking forward to seeing you again soon! Rebecca The British Hamper Company

Posted 1 year ago

“A perfect hamper for our corporate client. They loved it and was perfectly delivered on time.”

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Posted 1 year ago

Hi Mehesh, Thank you for your positive feedback! We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. We hope to see you again Rebecca the British hamper Co.

Posted 1 year ago

The British Hamper Company is rated 4.9 based on 2,302 reviews