The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,295 Reviews

99 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 26th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Vegan Hamper we sent our son was delicious (his report)!”

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Posted 3 years ago

Thank you for your review. Delighted to hear that you son enjoyed his Vegan hamper. We hope to hear from you again soon. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“I have used the company twice to send gifts to Singapore. Their kindness and efficiency on the phone has been outstanding and I have no hesitation in recommending their services. I shall certainly be using them again. It is a great way of sending a traditional gift abroad and it seemed to get there so quickly. My thanks to you all Gillian Haddon”

Helpful Report

Posted 3 years ago

Hello Gillian, Thank you so much for your support! Our customer service team were delighted to see your review, they do their best to help each of our customers. We look forward to hearing from you again soon! Best wishes, Lorraine The British Hamper Company

Posted 3 years ago

“The service was excellent as usual. Our friend in the US was delighted with the gift and delivery was also excellent! Many thanks for your excellent service.”

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Posted 3 years ago

Hello Maureen, Thank you so much for the fantastic review! We're pleased to hear that your friends in the US were delighted to receive the hamper! We look forward to hearing from you again soon. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“Excellent hampers which have been well received by family on the UK and Canada. Good range of top quality sourced items, coupled with superb customer service and guaranteed delivery. What more could one ask for. A real life saver during the Covid pandemic. We will be buying more in the future.”

Helpful Report

Posted 3 years ago

Hello John, Thank you for your excellent review!. We are delighted to hear that you were happy with the service received and that the hamper was well received by your family. We look forward to hearing from you in the future. Best wishes, Lorraine The British Hamper Co

Posted 3 years ago

“Oh it was perfect!!”

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Posted 3 years ago

Hello Jospeh, Thank you for your review. Delighted that you were happy with service received. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Co

Posted 3 years ago

“Lovely box which the recipient has kept for storage. Contents perfect. This was for my son-in-law, as cannot visit due to lockdowns. He was delighted and said it made him feel special. Which for a birthday in February in lockdown 3, is quite an achievement. All arrived on time and plenty of updates on tracking to reassure me all on schedule. All good.”

Helpful Report

Posted 3 years ago

Hello Alli, Thank you for your amazing review! Great to hear that you were happy with the service received and that your son-in-law enjoyed his hamper. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“Excellent service, prompt delivery and my family in the UK loved the contents of their Tuck Box hamper! Thank you :)”

Helpful Report

Posted 3 years ago

Hello Kym, Thank you for the lovely comments. We are delighted to hear that your family in the UK loved their Tuck Box hamper. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“Products are consistently of higher quality. Always happy with selections in gift hampers. Would you consider offering a wider variety, perhaps non-food items (bath, body gifts) and hampers for childrens' birthdays? Perhaps a hamper with stationery items, or hampers directly related to men. I have been very happy with all the products I've purchased from British Hamper ... just wish there was a little more variety.”

Helpful Report

Posted 3 years ago

Hello kathy, Thank you for your feedback, it is very much appreciated. We do take your comments on board in regards to non food hampers and we are currently reviewing our range. We are delighted that you are happy with the high quality of our hampers and the selection we offer for the food gift hampers. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Co

Posted 3 years ago

“I have used The British Hamper Company several times now for corporate purchases and always had a great experience. Alice Tod has been my point of contact and she is very helpful. Deliveries have always been on time with no issues with good quality hampers received. Would definitely use again in the future! Charlotte @ Esri UK”

Helpful Report

Posted 3 years ago

Hello Charlotte, Thank you so much for this lovely review, we really appreciate it! We're so happy that we could help with your order and even happier still that all of your clients received them in time to enjoy the treats. It's so good to hear that the process was made easier for you by our team, we really do care about our service so it's great to get some feedback when we've managed to help you. We look forward to working with you again in the future! Many thanks, Lorraine The British Hamper Co.

Posted 3 years ago

“The service and quality from the British Hamper Company is great. The quality of food was excellent. I'm so glad is is locally sourced and the packaging in environmentally friendly. Thanks you guys. I am so glad I used your services”

Helpful Report

Posted 3 years ago

Hello Leslie, Thank you for the lovely review. Great to hear that you were happy with the quality of food in the hamper and happy with our service. We hope to hear form you again in the future. best wishes Lorraine The British Hamper Co

Posted 3 years ago

“In all honesty I think the hampers are very over priced. You pay a lot compared to what you actually get! And I think the hampers could do with a bit of a revamp ie have more exciting goodies such as raw, organic etc. I wasn’t overly excited with the hamper items. They’re decent products but nothing exciting. However super fast delivery and great customer service.”

Helpful Report

Posted 3 years ago

Dear Anisha, Thank you very much for your feedback. We’re very sorry to hear you’re unhappy with your hamper as we take great pride in creating them using food from Britain’s best artisan producers and wine from world renowned vineyards. Our prices also include tracked courier delivery, hand packing and gift presentation. We continuously strive to find ways to improve customer experience and would like to thank you for bringing this to our attention. We really hope you enjoy the items and should you wish to discuss this further, please don’t hesitate to contact us. Kindest regards, Lorraine

Posted 3 years ago

“Ordered for delivery to Hong Kong. The delivery service was excellent and our friends really enjoyed the selection”

Helpful Report

Posted 3 years ago

Hello Emma, Thank you for your great review. Lovely to hear that your friends in Hong Kong enjoyed the selection of goodies in the hamper they received. We hope to hear from you again in the future. Best wishes Lorraine The British Hamper Co.

Posted 3 years ago

“I have used The British Hamper company twice in the last 3 months. First to my aunt in Australia which was gluten free and she loved it, reminded her of home. Second was a friend in th U S, again she loved it. You could pick the day you wanted it to be delivered and I was kept up to date and notified once it was. I would highly recommend this company and will be using them again.”

Helpful Report

Posted 3 years ago

Hello Elizabeth, Thank you for your lovely comments and for your continued support, this means a lot to us!. We are delighted to hear that your friends and family have enjoyed the hampers that you have sent. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Co

Posted 3 years ago

“Bought this for my sister who is Gluten Free to say Thank You. She loved it. Great product”

Helpful Report

Posted 3 years ago

Hello Jennifer, Thank you the lovely comments. Great to hear that your sister loved her Gluten Free Hamper. We hope to hear form you again in the future. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“My son and his family live in America, and I ordered a Christmas hamper for them last year as we’ve not seen each other because of the pandemic. They were delighted and said it was a real treat, very reminiscent of England! I also ordered a ‘tuck hamper’ for my grandchildren in February. Excellent goodies and everyone was delighted. Thank you for a wonderful service, I will definitely be using The British Hamper Company again.”

Helpful Report

Posted 3 years ago

Hello Rosemary, Thank you so much for the fantastic review! We are so pleased to hear that your son and family in the US we're excited to receive the hamper! We look forward to hearing from you again soon. Lorraine Best wishes, The British Hamper Co.

Posted 3 years ago

“I have been very lucky to receive a hamper and also have given one. I live overseas and I highly recommend this for any overseas families. The gift arrived with us safely in Abu Dhabi, it was a complete delight to be given such a range of delicious English treats (we are missing the UK a lot right now!). The boxes and presentation are superb. I would without hesitation recommend The Bristish Hamper Company to anyone looking for a high quality gift.”

Helpful Report

Posted 3 years ago

Hello Rose, Thank you so much for your great review, it is very much appreciated. We're pleased to hear that you like our selection of hampers and that your friends enjoy them! We hope to hear from you again soon. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“This is a wonderful company that I stumbled upon when I was in desperate need of gluten-free hamper. The delivery was on time and the hamper was packaged beautifully. My sister was delighted! This is a trustworthy company which led me to buy from your company again for Mother's Day. Thank you!”

Helpful Report

Posted 3 years ago

Hello Janice, Thank you for your lovely feedback and your continued support, this means a lot to us. We are delighted that your sister loved her gluten-free hamper and that you were happy with the service, We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Co.

Posted 3 years ago

“After discovering the British Hamper Company some years ago, I have used their services several times over the years. I am in Australia and my brother is in UK. I've sent him a number of baskets of goodies, with which we have both been very happy! Thank you very much BHC. :)”

Helpful Report

Posted 3 years ago

Thank you for your review. That's wonderful to hear, I'm so glad that we have been able to help you on so many occasions and that he enjoys the hampers every time! Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“Ordering from overseas is always difficult but I was able to decide and order a gluten free basket, for delivery in the UK. The recipient was delighted with their gift.”

Helpful Report

Posted 3 years ago

Thank you for your review. That's fantastic to hear that the ordering process was easy from overseas, I'm so glad that the hamper was well received, and I hope they enjoyed their treats! Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“I needed a hamper creating for my specific requirements and I spoke to Lorraine, explained the situation and she came back with a lovely selection within the price band I'd stated. The order and delivery process went very smoothly and I had excellent communication throughout.”

Helpful Report

Posted 3 years ago

Thank you for your review. That's wonderful to hear that we were able to create a bespoke hamper for you and Lorraine is thrilled with the comments. I am so glad that the hamper was enjoyed and the delivery was smooth and easy to follow! Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

The British Hamper Company is rated 4.9 based on 2,295 reviews