The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,303 Reviews

99 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 26th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a hamper of traditional British foods for delivery as a thank you to friends in Italy who had helped me out over the year. They were thrilled with the contents & I was delighted with the service. It arrived on time as promised and I was kept informed at every step of the process. Very pleased and happy to recommend the British Hamper Company”

Helpful Report

Posted 5 years ago

Hi Sarah, Thank you so much for your fantastic review! We are pleased to hear that your friends in Italy were happy with the hamper and that it arrived on time as requested. We hope to hear from you again soon! Kind regards Vicky The British hamper Company

Posted 5 years ago

“Purchased a hamper as a Christmas present for a dear family friend. The service and product were perfect. Our friend thought it was great. My experience when phoning was brilliant and I received the most friendly and helpful customer service I have ever had.”

Helpful Report

Posted 5 years ago

Hi Stuart, Thank you so much for your support! Our customer service team were delighted to see your review, they do their best to help each of our customers. We are pleased that your friend liked the Hamper. We hope to hear from you again soon! Best wishes, Vicky The British Hamper Company

Posted 5 years ago

“Package arrive quick and the family was very happy 😊”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for you kind review. We are pleased that the hamper arrived quickly and that your family was happy with it. We look forward to hearing from you again soon! Best wishes Vicky The British Hamper Co.

Posted 5 years ago

“Very professional and speedy delivery, the hamper was a great success, would definitely use again.”

Helpful Report

Posted 5 years ago

Hi Christine, Thank you so much for your feedback it means a lot to us. We are pleased that the hamper was delivered promptly and that the hamper was enjoyed. We hope to hear from you again in the future! Kind regards Gala The British Hamper Company

Posted 5 years ago

“Excellent service and my son and his wife were delighted with the contents in fact we are just having a slice of Christmas cake in the sunshine in N.Z. Thank you”

Helpful Report

Posted 5 years ago

Hi Audrey, Thank you for you very kind review. We are pleased that your son and his wife enjoyed the hamper contents and we are glad that you enjoyed our service. Our customer service team does their very best to help each customer and always put their needs first. Best Wishes Vicky The British hamper Company

Posted 5 years ago

“This company have a very easy to navigate web page. I needed two hampers to be sent to USA, although to the same address they were for different people. I thought this may prove tricky but it didn't!! The two hampers arrived, properly addressed and slightly ahead of the requested date. I will definitely be using them again.”

Helpful Report

Posted 5 years ago

Hi Nicola, Thank you for your lovely feedback. We are very happy that our team were able to help with the different addresses and make the process of ordering with us a lot less stressful and easy for you. We look forward to hearing from you again soon! Best wishes Vicky The British Hamper Company

Posted 5 years ago

“Sent to friends in the USA as a Christmas gift, they enjoyed their British Hamper, and for me it was very easy to select what I wanted to send, it was delivered in time”

Helpful Report

Posted 5 years ago

Thank you so much for your great review! We're pleased to hear that you like our selection of hampers and that your friends in the USA enjoy them! We hope to hear from you again soon. Best wishes, Vicky The British Hamper Co.

Posted 5 years ago

“I purchased the Trad Happy Christmas Hamper for my Dad, who is normally very difficult to buy for, and even more difficult to please! He was absolutely delighted with all the lovely goodies inside. The hamper is beautifully presented in a lovely reusable box and looks so much more quality than other more expensive ones on the market. The customer service I received at The British Hamper Company was exceptional. They really do go the extra mile to ensure the whole customer ordering process is as smooth as possible. Delivery was really efficient and my Dad’s Hamper arrived exactly on the day I had requested. I am so pleased to have discovered The British Hamper Company and will definitely be ordering from them again. Highly recommended.”

Helpful Report

Posted 5 years ago

Dear Tracey, Thank you so much for your wonderful feedback it means a lot to us. We are pleased that your dad enjoyed the hamper and that the service you received was very pleasant our customer service team does their very best to help each customer and always put their needs first. We look forward to hearing from you again soon Best wishes, Vicky The British Hamper Company

Posted 5 years ago

“I ordered 3 hampers at Xmas. 2 to go to Spain and 1 to Australia. The process was simple and the comms good. The delivery service overseas was impressive and the recipients all commented on how good the quality and quantity of the hamper items included were. Would definitely recommend”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for you wonderful feedback. We are so pleased that all the hampers got delivered overseas with no problems. We are really happy that the recipients enjoyed the hampers! We look forward to hearing from you again soon. Kind regards Gala The British Hamper Company

Posted 5 years ago

“Initially there was no confirmation that the had been progressed.”

Helpful Report

Posted 5 years ago

Hi David, Thank you for you feedback it means a lot to us! We hope your recipient enjoyed the hamper! Kind regards Vicky The British Hamper Company

Posted 5 years ago

“The hamper was received with much pleasure and promptly. I understand the contents were demolished very quickly! Thanks”

Helpful Report

Posted 5 years ago

Hi Lynda, Thank you so much for you kind review. We are happy to hear that the hamper was well received and arrived quickly. We look forward to hearing from you again! Kind regards Gala The British Hamper Company

Posted 5 years ago

“Sent to Australia for Christmas. Perfect and beautifully presented.”

Helpful Report

Posted 5 years ago

Dear Ruth, Thank you for your lovely feedback. We are very pleased that you liked the hamper and the way it was presented. We hope to hear from you again in the future! Kind regards Gala The British Hamper Company

Posted 5 years ago

“Very good service with delivery on time to family in New Zealand who loved the contents of their hamper”

Helpful Report

Posted 5 years ago

Hi Barbara, Thank you for your kind review. We are pleased that the hamper arrived on time and that you enjoyed the hamper contents! We hope to hear from you again soon. Best wishes Vicky The British Hamper Company

Posted 5 years ago

“Easy to order, good communication re dispatch and delivery, great value for money. Would use again!”

Helpful Report

Posted 5 years ago

Hi Rebecca, Thank you for your feedback. We are pleased that you found it easy to order and enjoyed our service. We hope to hear from you again soon. Best wishes Vicky The British Hamper Company

Posted 5 years ago

“We have found both the hampers and the service received during ordering/delivery excellent. We will be ordering again.”

Helpful Report

Posted 5 years ago

Hi Michelle, Thank you so much for your support! Our customer service team were delighted to see your review, they do their best to help each of our customers so we are glad that enjoyed our service and the hamper you received! We hope to hear from you again soon! Best wishes, Vicky The British Hamper Company

Posted 5 years ago

“Well, have struggled before to send traditional Christmas food to the USA. Your Hamper was just the treat! When it arrived the huspand who born in New Zealand complained:- 'What NO Christmas Pudding?" Then joy was restored, it was found in the second layer🤣😅!”

Helpful Report

Posted 5 years ago

Hi David, Thank you so much for your fantastic review. We are happy that you enjoyed the hamper and manged to send it to America without difficulties. We hope to hear from you again soon. Kind regards Gala The British Hamper company

Posted 5 years ago

“I was very pleased with the service i received from your company. My friends in America were delighted with the afternoon tea hamper and i would not hesitate to order from you again.”

Helpful Report

Posted 5 years ago

Thank you for your kind review. We are so pleased that your friends in America were happy with the hamper that they received. Our customer service team do their best to help each one of our customers. We look forward to hearing from you again soon! Kind regards Gala The British Hamper Company

Posted 5 years ago

“This was the first time I have used The British Hamper Company; having found them online. Last year I used a different company, which was a lot more expensive. From the moment I phoned up, the service was excellent. Lovely, helpful person on the phone; very clear information about delivery dates etc; everything went smoothly.”

Helpful Report

Posted 5 years ago

Hi Jill, Thank you so much fro you fantastic review! Our customer service team does their very best to help each customer and always put their needs first. So we are very glad that your ordering process was very enjoyable. Best wishes, Vicky The British Hamper Company

Posted 5 years ago

“Great British food and very fast arrival. Thanks.”

Helpful Report

Posted 5 years ago

Hi Roberta, Thank you so much for your support! Our customer service team were delighted to see your review, they do their best to help each of our customers. We hope to hear from you again soon! Best wishes, Gala The British Hamper Company

Posted 5 years ago

“I have used this company several times now. My niece who is gluten free loves the hamper I send her at Christmas as she gets treats which she cannot afford herself. I am so pleased I found this company as they really do search out wonderful products and give great service.”

Helpful Report

Posted 5 years ago

Hi Averil, Thank you so much for your feedback it's great to hear that you a returning customer it means a lot to us! We are pleased that our gluten free hampers are really enjoyed by your niece and she's happy it them. We look forward to hearing from you again soon! Kind regards Gala The British hamper Company

Posted 5 years ago

The British Hamper Company is rated 4.9 based on 2,303 reviews