The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,304 Reviews

99 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 26th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With my son and his (Australian) girlfriend living in Queensland, it is very hard to find presents that might bring smiles to their faces. They were delighted with their hamper (which arrived early: thank you!). The only reason I am not giving you five stars is because I cannot guage how good the value is, although there seemed lots of lovely variety.”

Helpful Report

Posted 1 year ago

“I had to wait a few weeks for wicker hamper availability to ship to EU. They responded to my enquiry e mail same day and the information was honest and correct. Ordering online from USA for delivery to EU using a UK bank account was easy. The hamper was delivered on time and left with a neighbor. I never saw the hamper but my friend was happy. I would have liked to add a bottle of champagne but difficult to ship to EU. I would use British Hamper company again and I would recommend.”

Helpful Report

Posted 1 year ago

Hi Jacqueline Thank you for sharing your positive experience with us! We're glad that the hamper we sent to the EU was well-received. Our team takes pride in creating thoughtful gifts that can help bridge the distance between loved ones. Rebecca The British Hamper Co.

Posted 1 year ago

“Good gift for friends and families. Well worth it. I appreciate the customer service personnel (Lorraine) that attend to my needs in a professional manner. She went above and beyond to make sure I am satisfied with my questions. One thing, I will encourage the company to let the customer know when the items will expire before buying it, because these are consumable items. Overall, I’m happy.”

Helpful Report

Posted 1 year ago

“Excellent service and hamper arrived in Japan very promptly. I think recipients were happy with it! Would use this company again.”

Helpful Report

Posted 1 year ago

Hello, We're thrilled to hear that the recipient was pleased with the hamper! We’re so glad that it was able to bring a smile to their face. Thank you for sharing your positive feedback with us. Rebecca The British Hamper Co.

Posted 1 year ago

“Great service! Hamper arrived the following day. I love the fact that you can make your own hamper and great choice available.”

Helpful Report

Posted 1 year ago

Hi Kay, We're so glad to hear that you loved our hamper! Our team works hard to curate the best products and create beautiful and memorable gifts. Thank you for choosing us and for taking the time to leave your kind words. Kind regards Rebecca The British Hamper Company

Posted 1 year ago

“Good selection of british goods to suit almost all tastes”

Helpful Report

Posted 1 year ago

Hi, We're thrilled to hear that you had a great experience with us! Customer satisfaction is our top priority, so it's always rewarding to receive positive feedback. Thank you for choosing us and for your kind words. Rebecca The British Hamper Co.

Posted 1 year ago

“My sister was pleased with the selection in the hamper. However, she told me that one of the packet of biscuits was use by July 2023, the others were later dates.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for your feedback, delighted to hear your sister enjoyed her hamper. With regards to the use by dates the items should have a minimum of 28 days on them when they are dispatched. We will send you an email to discuss further. Kind regards. Lorraine The British Hamper Company

Posted 1 year ago

“My sister was delighted with the birthday hamper I sent her through your British hamper company, I live in Australia and found this such an easy way to keep in touch. I found from this end all my dealing with your company was excellent and dealt with any queries I had straight away. Thank you for your first class service”

Helpful Report

Posted 1 year ago

Hello Patricia, Thank you for your positive feedback! We're thrilled to hear that your sister enjoyed the hamper. We strive to provide high-quality products and excellent customer service, so it's always rewarding to hear from satisfied customers like you. We hope to see you again 😊 Best wishes, Lorraine The British Hamper Company

Posted 1 year ago

“Whilst we were very pleased with the communications re. delivery our recipient friends were disappointed with the contents. Obviously, we were gutted and obviously will think twice before using your company in the future.”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you very much for your feedback. We’re very sorry to hear your friends were unhappy with the hamper as we take great pride in creating them using food from Britain’s best artisan producers and wine from world renowned vineyards. Our prices also include tracked courier delivery, hand packing and gift presentation. We continuously strive to find ways to improve customer experience and would like to thank you for bringing this to our attention. Should you wish to discuss this further, please don’t hesitate to contact us. Best wishes, Lorraine The British Hamper Company

Posted 1 year ago

“Speedy and smooth delivery as described Hamper was well packaged and presented. Love to have a wider product choice and customised selection.”

Helpful Report

Posted 2 years ago

Hi Xueqing Zhang, Thanks for taking the time to write a review, we really appreciate it! So glad to hear you were pleased with your experience shopping with us. We are always looking for new and delicious products to add to our range so look out for those next time you visit us 😊 Hope to see you again soon Rebecca the British Hamper Co.

Posted 2 years ago

“Excellent service to our daughter in Austria She was thrilled to have English treats”

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Posted 2 years ago

Hi Mary, Thank you for the review, it's always lovely to hear about our happy customers 😊 Hope we see you next time! Rebecca The British Hamper Co.

Posted 2 years ago

“We wanted to get hamper across to my daughter in Hong Kong and it was delivered in the time specified with a good variety of products which they wouldn't ordinarily be able to get in that location.”

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Posted 2 years ago

We're so glad we could deliver a taste of Britain all the the way to Hong Kong and that your daughter enjoyed her hamper. Hope to hear from you again soon! Best wishes, Rebecca The British Hamper Co.

Posted 2 years ago

“used for first time to send N Zealand-everything went well=hamper arrived on time even to a difficult address”

Helpful Report

Posted 2 years ago

Our customer service team were delighted to see your review, they do their best to help each of our customers, even when that means getting your order to the other side of the world!! We hope to hear from you again soon! Best wishes, Rebecca The British Hamper Company Thank you so much for your support!

Posted 2 years ago

“We order from BHC at Christmas for our son and wife who live in U S A. They are usually very good . But this year they have gone Vegan,not much choice and the one I chose apparently was not very good either.”

Helpful Report

Posted 2 years ago

Hi Rennie, Thank you very much for your feedback. We’re very sorry to hear you weren't completely satisfied with your hamper as we take great pride in creating them using food from Britain’s best artisan producers. We continuously strive to find ways to improve customer experience and would like to thank you for bringing this to our attention. If you wish to discuss the matter further please get in touch at sales@britishhamper.com. Many thanks Rebecca The British Hamper Co.

Posted 2 years ago

“Wonderful company! I sent a hamper to a friend in Japan. The hamper arrived safely and was well packaged. My friend adored all the treats!”

Helpful Report

Posted 2 years ago

Thank you so much for the great review! Lovely to hear that your friend in Japan adored all her treats We look forward to hearing from you again soon. Best wishes, Lorraine The British Hamper Co

Posted 2 years ago

“I ordered a hamper to be delivered to my Aunt in Canada and she absolutely loved it!”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review. We're pleased to hear your Aunt in Canada enjoyed our hamper. We hope to hear from you again in the future. Best wishes Lorraine The British Hamper Company

Posted 2 years ago

“Great service, happy recipients. I would love to see more savoury choices for people with not such a sweet tooth!”

Helpful Report

Posted 3 years ago

Hello Emily, Thanks so much for your lovely review and feedback. We are delighted to hear that your recipients loved their hamper, this means so much to us! We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Company

Posted 3 years ago

“Received this wonderful Hamper of British produce. Millers treats wonderful, Christmas cake a disappointment too dry, also the apple crisps awful. The Yorkshire crisps, treats fantastic. We did send our son and young family the luxury tuck box, to get thro Covid excellent a few more sweets would have been appreciated. We shall definitely use your company again. Love the box for our family abroad.”

Helpful Report

Posted 3 years ago

Hello Rosemary, Thank you for your review it is greatly appreciated! We do take pride in creating our hampers using food from Britain's best artisan producers and welcome your feedback regarding the items. You are always welcome to email us at sales@britishhamper.com if you are not happy with any part of the service we offer. We look forward to you placing another order in the future. Best wishes, Lorraine The British Hamper Company

Posted 3 years ago

“A wonderful gift delivery service. My order for an Hamper to be delivered to Toronto, Canada was completed within the agreed dates. I was kept updated during the process & most importantly, the recepient was delighted with the British Hamper Company product. Thank you all very much for your gift delivery service.”

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Posted 3 years ago

Hello Nev, Thank you for your lovely review. Glad to hear that the hamper going to Toronto arrived on time and the recipient was delighted with their gift. We look forward to hearing from you again! Best wishes Lorraine The British Hamper Co

Posted 3 years ago

“Excellent services, prompt delivery & easy online orders. Thank you British Hamper, highly recommended to send special treats for your family living a cross UK.”

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Posted 3 years ago

Hi Diana, Thank you so much for this amazing review! We're pleased to hear that you are happy with our services as this is something we pride ourselves on. We hope your family will enjoy their treats! Best wishes, Aleksandra The British Hamper Co.

Posted 3 years ago

The British Hamper Company is rated 4.9 based on 2,304 reviews