The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,303 Reviews

99 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 26th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This hamper arrived to the US in just under two days and over a weekend at that! It was full of quality goodies and the recipients were thrilled. It was especially helpful to be able to substitute and add a couple of items and not be stuck with a one size fits all. Great service... will definitely buy again!”

Helpful Report

Posted 6 years ago

Hello Lauren, Thank you so much for the fantastic review! We are pleased to hear that your recipients in the US were excited to receive the hamper. We look forward to hearing from you again soon. Best wishes, The British Hamper Co.

Posted 6 years ago

“An easy to use and excellent service. Some lovely products.”

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Posted 6 years ago

Hello, Many thanks for your feedback. We are so happy that you enjoyed using our services and we hope your recipients enjoyed the hamper! Best wishes, The British Hamper Co.

Posted 6 years ago

“I gave this as a gift. The recipient was extremely happy. I highly recommend The British Hamper Co.”

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Posted 6 years ago

Hi George, Thanks so much for your great review! We're pleased to hear that your recipients enjoyed the hamper. Hope to hear from you again in the future. Best wishes, The British Hamper Co.

Posted 6 years ago

“Excellent service, delivered to the USA in 3 days. My friends were thrilled with their hampers, gluten free afternoon tea, and tuck box. Unfortunately their teenage son ate most of the tuck box, before his dad came home! (It was intended as a shared gift!) So I know what I'm buying for them next year. 😂”

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Posted 6 years ago

Hello Tracy, Thank you so much for your kind review. We're thrilled to hear that your friends in the United States enjoyed the hampers! We hope to hear from you again soon. Best wishes, The British Hamper Co.

Posted 6 years ago

“We needed to send a good quality hamper to Hong Kong to arrive on a specific date. The selection was good; the ordering process was easy; and the hamper was very well received.”

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Posted 6 years ago

Hi Colin, Thank you so much for your great review. We hope your recipients in Hong Kong enjoyed the hamper! We hope to hear from you again in the future. Best wishes, The British Hamper Co.

Posted 6 years ago

“Hamper arrived in Australia on time and was much appreciated”

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Posted 6 years ago

Hi Paul, Many thanks for your great review. We hope your recipients enjoyed the hamper and its contents. Best wishes, The British Hamper Co.

Posted 6 years ago

“They have able to help me keep in touch with my daughter who is in Japan. An amazing service delivering Christmas goodies to a homesick young lady. On top of this they sent out a fabulous chocolate hamper to help satisfy the chocolate cravings. Many Many thanks.”

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Posted 6 years ago

Hello Louise, Thank you so much for your support! Our team were delighted to see your review, they do their best to help each of our customers. We hope to hear from you again soon! Best wishes, The British Hamper Co.

Posted 6 years ago

“Beautifully packaged and beautiful delicious locally made products. Amazing!”

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Posted 6 years ago

Hi Melanie, Thank you very much for your lovely review and we hope to hear from you again! Best wishes, The British Hamper Co.

Posted 6 years ago

“Everything delivered as planned. The recipients live in the south of Italy and they were delighted with the contents of the hamper (one of the tea time articles with a bottle of prosecco) and also the packing. All in all there are no complaints at all so this review gives full marks.”

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Posted 6 years ago

Hello, Thank you so much for the fantastic review! We are pleased to hear that your recipients in Italy were delighted to receive the hamper! We hope to hear from you again in the future. Best wishes, The British Hamper Co.

Posted 6 years ago

“Amazing service at Christmastime. Far exceeded my expectation in delivery timescales. I ordered late to send a hamper to the USA. Thought it would be delivered after Christmas and it arrived Christmas Eve. Recipient loved it. Would highly recommend.”

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Posted 6 years ago

Hi Marie, Thank you so much for the fantastic review! We're so happy that your recipient enjoyed the hamper. We hope to hear from you again in the future! Best wishes, The British Hamper Co.

Posted 6 years ago

“The recipient was very happy with hamper!”

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Posted 6 years ago

Thank you so much for your great review! We're pleased to hear your recipient enjoyed the hamper and we hope to hear from you again in the future! Best wishes, The British Hamper Co.

Posted 6 years ago

“My family in the US loved getting a British food hamper. They've visited the UK before but never really felt brave enough to try food that they weren't familiar with. So with the British food hamper they were forced to try something new! I chose a delivery date about 3 weeks into the future and it arrived 1 day early. I certainly can't complain with that since the coordination involved in getting the hamper through US customs has to be difficult. Definitely recommend!”

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Posted 6 years ago

Hi Seth, Thank you so much for your great review. We are so pleased that your friends in the US loved the hamper! We hope to hear from you again in the future. Best wishes, The British Hamper Co.

Posted 6 years ago

“Lovely hamper that I bought for my family in America. It had a great selection and they took the hastle of delivering to the US.”

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Posted 6 years ago

Hello, Thank you so much for your great review! We hope your family in America enjoyed the hamper and we hope to hear from you again in the future. Best wishes, The British Hamper Co.

Posted 6 years ago

“Excellent could not have asked for better. The New Zealander’s loved the English goodies.👌”

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Posted 6 years ago

Hello Lorraine, Thank you so much for your great review! We are so pleased to hear that your recipients in New Zealand enjoyed the hamper. We hope to hear from you again in the future. Best wishes, The British Hamper Co.

Posted 6 years ago

“I don't know what the quality of the products was as I have not had a feed back from the recipient but I am not at all pleased with the sending procedure For some unknown reason the recipients address was changed to one that I had never heard of. It was in the same town but in a different place. I kept getting messages from the company to say that the hamper could not be delivered because the recipient HAD MOVED !!! Even when I advised them of their mistake it I still kept getting the same message. Eventually I had to ring up and complain.......I was getting worried that the hamper would not be delivered in time.... this caused me a lot of distress and a further expense of having to phone the recipient in the USA several times. Eventually the hamper was delivered but with no apology from the company or anyone else NEVER AGAIN!!!”

Helpful Report

Posted 6 years ago

Hello Mariana, Many thanks for taking the time to complete a review on your recent experience. I am very sorry about this, we take these issues very seriously. Please be assured that we are investigating it with our couriers, however we’ve been informed that your parcel has been delivered prior to your original delivery date. Once again, I am sincerely sorry that this has caused you a lot of distress, but I sincerely hope your recipients enjoyed the gift. Kind regards, The British Hamper Co.

Posted 6 years ago

“The lady with whom I corresponded was very helpful. Although the delivery date was shown as arriving after Christmas in Japan, she said she would try her best to make sure it arrived before Christmas; and it did!”

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Posted 6 years ago

Hi Julie, Thank you so much for your support! Our customer service team were delighted to see your review, they do their best to help each of our customers. We hope your recipient enjoyed the hamper! Best wishes, The British Hamper Company

Posted 6 years ago

“I ordered a hamper for my brothers birthday which is right after Christmas. He also lives in the US. However, the parcel arrived right on time, and he loved it. It was so easy to order, and I would definitely use The British Hamper Company again.”

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Posted 6 years ago

Hello Claerwyn, Thanks so much for your wonderful feedback. We're pleased to hear your brother enjoyed the hamper! We look forward to hearing from you again soon. Best wishes, The British Hamper Co.

Posted 6 years ago

“fast delivery, regular updates on parcel and delicious items!”

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Posted 6 years ago

Hello, Thank you so much for your feedback and your order with us. We hope to hear from you again soon! Best wishes, The British Hamper Co.

Posted 6 years ago

“I've ordered from The British Hamper Company on a number of occasions, both for personal and business gifts. The products are of extremely high quality and are very good value. The presentation is always top notch and the wide range of products means that there's something for everyone. The website is easy to navigate and the prices are very clear, including any shipping costs. My friends, family and clients have always been thrilled to receive a hamper. I'm hoping one day that I'll get one given to me - I'm very jealous!”

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Posted 6 years ago

Hello Julia, Thanks so much for your support! Our team were delighted to see your review, they do their best to help each of our customers. We hope to hear from you again soon! Best wishes, The British Hamper Company

Posted 6 years ago

“Have used British Hamper Company for some years now and have always been very satisfied with their handling both in UK and overseas”

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Posted 6 years ago

Hi Margaret, Thank you so much for your support! Our team were delighted to see your review and we look forward to hearing from you again soon! Best wishes, The British Hamper Company

Posted 6 years ago

The British Hamper Company is rated 4.9 based on 2,303 reviews