The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,302 Reviews

99 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 26th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and selection! We're in the USA and routinely send baskets to relatives in London. Always when promised and always good!”

Helpful Report

Posted 4 days ago

“Outstanding Customer Service and Quality Products Our company has been using British Hamper annually, and each year, their service continues to exceed expectations. They provide clear explanations of the ordering process and maintain excellent communication, keeping us informed and updated throughout. The hampers, sourced exclusively from the UK, are of exceptional quality and highly valued by our staff. We greatly appreciate their commitment to both service and product excellence.”

Helpful Report

Posted 1 week ago

Hi Jacqueline, Thank you so much for your outstanding review! We’re absolutely thrilled to hear that your experience with The British Hamper Company continues to exceed your expectations year after year. Our goal has always been to provide clear communication and exceptional products, and it’s wonderful to know that you value our commitment to quality. We truly appreciate your loyalty and support, and we look forward to continuing to provide the same high standards for your future orders! Warm regards, Lorraine The British Hamper Company

Posted 1 week ago

“I ordered serveral hampers from the British Hamper Company who are local to me (so nice to support a local Lincoln business) as gifts for Christmas - it was great to be able to create my own hamper each time and they were really well received - one went all the way to Switzerland once I'd selected which country - no further worries about what the postage cost would be - so easy! I've been back to purchase again when I needed a 'thank you' gift delivered quickly. The service and email communication is fantastic and everyone has been delighted with what they've received! Thank you so much!”

Helpful Report

Posted 1 week ago

Hi Melissa, Thank you so much for your fantastic review! We're thrilled to hear that your custom hampers were well received and that you enjoyed the ease of sending them, even internationally. Supporting local businesses like ours means a lot, and it’s wonderful to know that our hampers helped you convey your thoughtful gestures during the festive season. We truly appreciate your kind words about our service and communication. We're here anytime you need to send a special gift! Warm regards, The British Hamper Company

Posted 1 week ago

“I sent your hamper to my sister-in-law in USA and she absolutely loved it. Thank you for making her birthday so special”

Helpful Report

Posted 1 week ago

Hi Sandra, Thank you so much for your wonderful review! We're absolutely delighted to hear that your sister-in-law loved her hamper and that it helped make her birthday extra special. We appreciate you choosing us, and we hope to assist you again for future celebrations! Warm regards, The British Hamper Company

Posted 1 week ago

“The Hamper was bought as a house warming present for our daughter and husband to enjoy, and they were delighted. My daughter commented, 'the salmon was the best she had ever Tasted, so job done. Thank you and I will definitely use your Company in the future, and have Mentioned to friends how delighted we were, with your service.”

Helpful Report

Posted 1 week ago

Hi Jennifer, Thank you so much for your lovely feedback! We’re thrilled to hear that the hamper was a hit with your daughter and son-in-law, and that the salmon stood out as the best they’ve ever tasted. It’s always our aim to provide delightful experiences through our carefully curated hampers. We truly appreciate your kind words about our service and your recommendations to friends. We can't wait to help you create more memorable moments in the future! Warm regards, The British Hamper Company

Posted 1 week ago

“Excellent products and nicely displayed.”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you so much for your kind words! We're delighted to hear that you found our products to be excellent and nicely displayed. We take great pride in the quality and presentation of our hampers, and it’s wonderful to know that they have made a positive impression on you. We truly appreciate your support and look forward to delighting you with more of our offerings in the future! Warm regards, The British Hamper Company

Posted 1 week ago

“I have been so impressed with the service and the quality of products. The 'Gift by Text' service is loved by our Sales Team, and the tracking of hampers via email is also very efficient and thorough. Martin and Lorraine are both fantastic - nothing is ever too much trouble and they are so keen to help. Excellent and would thoroughly recommend.”

Helpful Report

Posted 1 week ago

Hi Rachel, Thank you so much for your fantastic review! We're thrilled to hear that you are impressed with our service and the quality of our products. It’s wonderful that the 'Gift by Text' service has become a favourite for your Sales Team, and we’re glad the hamper tracking has been efficient for you. Your kind words about Martin and Lorraine mean a lot to us. They truly are dedicated to helping our customers, and it's gratifying to know their efforts have made a positive impact on your experience. We greatly appreciate your recommendation and look forward to serving you again soon! Warm regards, The British Hamper Company

Posted 1 week ago

“we have Family in England-we live in Australia-your Hamper online service is extremely good - very easy to use - and a huge variety of goodies - arrived on the correct date in England-we are using The British Hamper Company for any nice things we want to send to England - from now on”

Helpful Report

Posted 1 month ago

Hi Hilda, Thank you so much for your wonderful review! We're absolutely delighted to hear that you found our online service easy to use and enjoyed the variety of goodies we offer. It's great to know that your hamper arrived on time in England! We're grateful for your trust in us and look forward to helping you send more lovely treats to your family in England in the future! Warm regards, Lorraine The British Hamper Company

Posted 4 weeks ago

“Ordered 2 gift baskets, both were much appreciated but one delivery was not good as a signature was required but the courier (DHL) neglected to do this and the hamper was left outside a back gate, unnoticed for 2 days! The hampers themselves were very nice. Would order again providing no hiccups with delivery.”

Helpful Report

Posted 1 month ago

Hi Veronica, Thank you for your valuable feedback! We're thrilled to hear that both gift baskets were well received and that you liked the hampers themselves. However, we sincerely apologise for the delivery issue you experienced with DHL. It's disappointing to know that the hamper was left outside for two days. We appreciate your understanding and your willingness to order again. We'll certainly take your comments onboard to improve our delivery process in the future. Looking forward to serving you better next time! Warm regards, Lorraine The British Hamper Company

Posted 4 weeks ago

“Good quality service, especially for oversees clients. A popular gift especially for Brits that reside abroad. I always hear great feedback about the boxed packaging too.”

Helpful Report

Posted 1 month ago

Hi Tara, Thank you for your amazing review! We're delighted to hear that you find our service top-notch, especially for our overseas clients. It's great to know that our hampers make such popular gifts for Brits living abroad and that the boxed packaging receives such positive feedback! We truly appreciate your kind words and look forward to continuing to bring those little bits of home to your loved ones! Warm regards, Lorraine The British Hamper Company

Posted 4 weeks ago

“The hamper was delivered in under 24 hours. My family were delighted with it. Great to get a company who would deliver to France and so efficiently. Thank you.”

Helpful Report

Posted 1 month ago

Hi Kathleen, Thank you for your fantastic review! We're thrilled to hear that your family loved the hamper and that it arrived so quickly. It's wonderful to know that we could deliver to France with such efficiency! We truly appreciate your support and look forward to bringing more delightful surprises to you and your loved ones in the future! Warm regards, Lorraine The British Hamper Company

Posted 4 weeks ago

“The American recipients love receiving the hamper. It includes Christmas items difficult to get in the USA and provides a little reminder of Christmas in the uk for my son. A super pre Christmas gift.”

Helpful Report

Posted 1 month ago

Hi Monica, Thank you for your wonderful review! We're so happy to hear that the hamper was a hit with your American recipients and that it brought a touch of Christmas from the UK to your son. It’s truly rewarding to know that our hampers can create such special connections during the festive season. We appreciate your support and look forward to creating more delightful moments for you in the future! Warm regards, Lorraine The British Hamper Company

Posted 4 weeks ago

“Very pleased with the hamper. It was Christmas present for my Son And future Daughter- in- law who live in Australia. They were very pleased with it & I will use your company next Christmas . Regards Joan”

Helpful Report

Posted 1 month ago

Hi Joan, Thank you so much for your lovely review, Joan! We’re thrilled to hear that the hamper was well-received by your son and future daughter-in-law in Australia. It's wonderful to know that you plan to use us again for next Christmas! We appreciate your support and look forward to helping you create more special moments in the future! Warm regards, Lorraine The British Hamper Company

Posted 4 weeks ago

“The hamper was everything that I had hoped, our family in America loved all of the btitish themed food, I will certainly use this company again. Delivery was on time and communication concerning the delivery was accurate.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind feedback! We’re delighted to hear that the hamper met your expectations and that your family in America enjoyed the British-themed treats. It’s great to know that the delivery was timely and that our communication kept you well informed. We truly appreciate your support and look forward to assisting you again in the future! Warm regards, Lorraine The british Hamper Company

Posted 1 month ago

“I ordered 3 £200 hampers, all to be delivered in specific days on the days I knew they could be received and signed for. Everyone can a week early or in a risky different date. EVEN AFTER changing the dates on DHL AND THE HAMPER COMPANY! a total shambles PLUS none of the hampers were impressive falling below average. Now all I get is a barrage of emails and stupid surveys. M&S next year.”

Helpful Report

Posted 1 month ago

Hello Robert, Thank you for sharing your experience with us, and I sincerely apologise for the issues you encountered with your order. We understand how important it is for gifts to arrive on the specified dates, and it’s deeply disappointing to hear that the delivery did not go as planned despite your efforts to adjust the dates. Additionally, we’re sorry that the hampers didn’t meet your expectations. We take feedback like yours very seriously, and we’ll be reviewing both our product offerings and the delivery process to ensure we improve moving forward. We genuinely appreciate your honest feedback, and if there’s anything further we can do to help or if you'd like to discuss this further, please don’t hesitate to reach out directly. Once again, we’re very sorry for the inconvenience caused and thank you for giving us the opportunity to learn from this experience. Warm regards, Lorraine The British Hamper Company

Posted 1 month ago

“Brilliant hampers and very fast delivery. Would highly recommend”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic feedback! We’re thrilled to hear that you were pleased with the hampers and our fast delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Lorraine The British Hamper Company

Posted 1 month ago

“The hamper was excellent. It was a Christmas gift for my wife and, so far, she has enjoyed each of the items. I found the website easy to use.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind feedback! We’re delighted to hear that your wife has been enjoying the hamper and that it made a great Christmas gift. It’s also wonderful to know that you found our website easy to use—we always aim to make the ordering process as smooth as possible. We truly appreciate your support and hope to assist you again in the future! Warm regards, Lorraine The British Hamper Company

Posted 1 month ago

“The hamper was well presented, packed and delivered in good time, full of typically English goodies that were very well received in America. I have used this company many times now and will continue to do so as I can always rely on them to get it right.”

Helpful Report

Posted 1 month ago

Dear Marian, Thank you so much for your continued support and for sharing such lovely feedback! We’re delighted to hear that the hamper was well presented and packed, and that the selection of English goodies was well received in America. It’s always our goal to deliver a reliable and enjoyable experience, and we’re so pleased to know we’ve consistently met your expectations. We look forward to assisting you again in the future! Warm regards, Lorraine The British Hamper Company

Posted 1 month ago

“I bought a hamper for my family in America (I'm in the UK.) It was delivered efficiently and promptly, in good time for Christmas, and my family sent a lovely note saying they didn't know which treat to try first.”

Helpful Report

Posted 1 month ago

Hello Julie, Thank you so much for your kind feedback! We’re delighted to hear that the hamper was delivered efficiently and in good time for Christmas. It’s wonderful to know that your family in America enjoyed the treats and found it hard to choose what to try first—that’s exactly the kind of experience we hope to create! We truly appreciate your support and look forward to helping you with more special gifts in the future. Warm regards, Lorraine The British Hamper Company

Posted 1 month ago

“Prompt delivery, recipient delighted”

Helpful Report

Posted 2 months ago

Dear Josie, Thank you for your review of The British Hamper Company! We’re thrilled to know that you were happy with the prompt delivery and that the recipient was delighted with their gift. Your satisfaction is our priority, and it’s fantastic to hear that we played a part in bringing joy to someone special. Thank you once again for your kind words! We look forward to serving you again in the future. Best wishes, The British Hamper Company Team

Posted 1 month ago

The British Hamper Company is rated 4.9 based on 2,302 reviews