The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,088 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,088 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

customer.services@theinsurers.co.uk

Write Your review

Tell us how The Bike Insurer made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Bike Insurer 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought policy on go compare site paid it up front, now I was already insured with a previous bike same circumstances....Amazing I then received an email a week later regarding my new bike policy informing me to contact the Bike sure ASAP as they needed more information...Contacted Bike sure who transferred me to another department to then have a difficult conversation regarding my bike overnight parking, yes the alleged underwriters wanted £150 to proceed with my already paid in full policy.....Incredible my other motorcycle was insured with same address details with no issues if I wanted to reinsure it...Refused to pay addition£150 and they pursued me to park in my shed for £40 more...Dreadful won't be doing business next policy renewal with Bike sure...”

Helpful Report

Posted 6 days ago

“I think it good and pick but impersonal, Really would like some contact with the insurers. No human factor. Is so good 😊. Even though technology is awesome…”

Helpful Report

Posted 3 months ago

“Took ages filling in details and was in a hurry to sort insurance which was not great. Would I use again possibly as renewals are easier to navigate.”

Helpful Report

Posted 6 months ago

“This was the only insurance I could afford, but it is still extremely expensive. The main issue is the poorer you are the more you pay.”

Helpful Report

Posted 9 months ago

“No better or no worse than all the rest”

Helpful Report

Posted 9 months ago

“You only offered me third-party, which was a bit of a shock as I wanted fire and theft as well. Considering my clean record, I cannot understand this annual reasoning was : I live in London!”

Helpful Report

Posted 1 year ago

“The quote I did for the young riders insurance wasn’t great as they couldn’t offer me a quote. Only reason I put 3 stars is because in the past I’ve had decent quotes from them just a bit gutting that they’ve suddenly stopped giving me quotes at all.”

Helpful Report

Posted 1 year ago

“Won't have an opinion unless I need to make a claim.”

Helpful Report

Posted 1 year ago

“Sent me two reminders to renew my insurance two months before it was due. Because I trusted that the date for renewal was correct i renewed.. My new insurance company wanted me to then cancel my policy with my old insurance loosing a years no claims. I guess the mortal of the sort it to check first and trust no one.”

Helpful Report

Posted 1 year ago

“My and others pet hate is insurance renewal as the price always goes up but when you find a like for like else where for alot less your company 8 times out of 10 will match them so my advice is to stay within £10 of other companies !!!!”

Helpful Report

Posted 2 years ago

“Insurance is good for my first time being insured and owning a motorcycle. It was fairly easy to use online”

Helpful Report

Posted 2 years ago

“The website was easy and the ring-back worked well. However, the price was way too high. Quoted over £500 whilst I managed to get exactly the same level of cover from Hastings for £202”

Helpful Report

Posted 2 years ago

“Ok overall, but disappointed my application via Topcashback was declined (I think this has happened before) with The Bike Insurer. Would be tempted to use another site if the cashback was more reliable. If, of course, this issue is resolved, I'd give 5/5.”

Helpful Report

Posted 2 years ago

“It was ok I guess. It did what it was supposed to but the guy on the end of the phone. Oh my god, it was like having teeth pulled. Will you please just get in with it”

Helpful Report

Posted 2 years ago

“All too expensive.”

Helpful Report

Posted 2 years ago

“Price was good . But unfortunately it wouldn't let purchase insurance online , no matter how many times i tried . I eventually gave up and had to contact them directly. The insurance person was very good and couldn't understand why but in the end we got it sorted. It has happened once before. I think if they get this glitch sorted it will be a great company to deal with . Everything these days is done online and usually takes just a few minutes, if you have to spend along time trying and eventually have to give up and call it wastes your time and mine . For this reason i can only give a neutral feedback”

Helpful Report

Posted 2 years ago

“Can't fault you but the insurance people shouldn't quote the cheaper only to have additional cost”

Helpful Report

Posted 2 years ago

“Ive used it before and was very good this time it couldnt find the bike i needed to insure even though it sold in its millions ,the honda c70 1973 shame it didnt as i would gladly of insured it”

Helpful Report

Posted 2 years ago

“Although the bike insurer did a decent job of finding cheap insurance (that was my one criteria), the actual insurance company let me down after I had taken out insurance.”

Helpful Report

Posted 2 years ago

“your service was ok but you need to clearly define which of your brokers cannot be contacted by either phone or email. will not use again . would rather spend a few pounds more and know who i am dealing with.”

Helpful Report

Posted 2 years ago

The Bike Insurer is rated 4.7 based on 9,088 reviews