The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,062 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and very easy, great price and everything in place the same day. Very pleased👍😎”

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Posted 2 years ago

“To expensive got it much cheaper.”

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Posted 2 years ago

“A great surprise to find a company that goes that extra mile to get you what you need & wanted. I did try another (well known) bike site that was a price match but no care match. I have to add, after getting a price via computer I did finish on the phone & got a further reduction. It’s good to talk 😂 Neil H”

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Posted 2 years ago

“Know what I needed and were very helpful definitely recommend you guys thanks and see you next year”

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Posted 2 years ago

“It is very good company to be with”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“Quick easy to use and a great price”

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Posted 2 years ago

“When CN increased their excess and premium I went to The Bike Insurer and found a much better deal with a broker who provided an "Ageas" policy. Ageas were used by CN before they changed, increased their excess, and premiums. I went with "Go Skippy" and regrettably found that the schedule included an endorsement to exclude theft cover if my bike is parked outside my garage in my locality. Be warned not all policies are the same even if they are nominally comprehensive and comparison sites do not look at the small print.”

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Posted 2 years ago

“So easy would recommend to anyone”

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Posted 2 years ago

“Simply great service! Good price, I am a happy biker,thank you.”

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Posted 2 years ago

“Very easy to use website when searching for bike insurance, came up with the best deal again.. definitely recommend”

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Posted 2 years ago

“I have had insurance with Bikesure in the past and said i wouldn't buy from them again due to their underhand charges, such as policy change fees and a policy i bought for £200 but had to cancel shortly afterward but never received a refund. I bought this policy from MCN and paid extra to avoid Bikesure, I did not realise MCN and bikesure are the same company, if I knew it was Bikesure I would not have purchased it and due to Bikesures awful customer services I could not cancel the policy wothout losing my premium. I will not be using The Bike Insurer again for this reason.”

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Posted 2 years ago

“Service was excellent.I’m really happy about their service”

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Posted 2 years ago

“Good quotation and easily sorted out online. Many thanks”

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Posted 2 years ago

“It was fine. Would use again.”

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Posted 2 years ago

“Exactly what I needed. Quick,easy and smooth process. No hassle, no fuss. Great Value for money”

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Posted 2 years ago

“I asked for a third part fire and theft multibike policy and received a call back offering a comprehensive policy. I explained that that was not what I wanted and was promised a further call back which never happened. I complained by email without reply. I finally phoned them to be told that they could not offer a third party fire and theft policy in this case. Why not say so in reply to my email ? I was told by phone that complaints have to be sent by postal letter which is an absurd and unnecessary waste of time. Very poor service.”

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Posted 2 years ago

“Got lied to then got it cancelled and asked for time to give the the paperwork I was told no and you own 6.94 and we keep the deposit payment even know I wasn’t using it”

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Posted 2 years ago

“Grate company for Lerner riders like myself, easy to talk to,all round perfect insurance for me”

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Posted 2 years ago

“Excellent service all round!”

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Posted 2 years ago

The Bike Insurer is rated 4.7 based on 9,062 reviews