The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,074 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

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“So easy would recommend to anyone”

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Posted 2 years ago

“Simply great service! Good price, I am a happy biker,thank you.”

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Posted 2 years ago

“Very easy to use website when searching for bike insurance, came up with the best deal again.. definitely recommend”

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Posted 2 years ago

“I have had insurance with Bikesure in the past and said i wouldn't buy from them again due to their underhand charges, such as policy change fees and a policy i bought for £200 but had to cancel shortly afterward but never received a refund. I bought this policy from MCN and paid extra to avoid Bikesure, I did not realise MCN and bikesure are the same company, if I knew it was Bikesure I would not have purchased it and due to Bikesures awful customer services I could not cancel the policy wothout losing my premium. I will not be using The Bike Insurer again for this reason.”

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Posted 2 years ago

“Service was excellent.I’m really happy about their service”

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Posted 2 years ago

“Good quotation and easily sorted out online. Many thanks”

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Posted 2 years ago

“It was fine. Would use again.”

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Posted 2 years ago

“Exactly what I needed. Quick,easy and smooth process. No hassle, no fuss. Great Value for money”

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Posted 2 years ago

“I asked for a third part fire and theft multibike policy and received a call back offering a comprehensive policy. I explained that that was not what I wanted and was promised a further call back which never happened. I complained by email without reply. I finally phoned them to be told that they could not offer a third party fire and theft policy in this case. Why not say so in reply to my email ? I was told by phone that complaints have to be sent by postal letter which is an absurd and unnecessary waste of time. Very poor service.”

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Posted 2 years ago

“Got lied to then got it cancelled and asked for time to give the the paperwork I was told no and you own 6.94 and we keep the deposit payment even know I wasn’t using it”

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Posted 2 years ago

“Grate company for Lerner riders like myself, easy to talk to,all round perfect insurance for me”

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Posted 2 years ago

“Excellent service all round!”

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Posted 2 years ago

“Set me up with the best deal with minimum of fuss for bike insurance.”

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Posted 2 years ago

“Prices from the comparison were very good however Top Cashback did not register my purchase even though they registered my "click". there appears to be no way to resolve this as top cashback just gives stock answers to disputes so pointless pursuing. I still got a better price overall though!!”

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Posted 2 years ago

“Entry of choices, but only time will tell if your choice is a good one. Cheap though. I was with carol nash for 12 years (2 classic bikes), but I sold one of them, they upped my one classic bike by £70. Work that one out. They couldn't. My policy renewal for 2 was £178. For one, £248. Both exactly the same policy and excess.”

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Posted 2 years ago

“Excellent service and great savings 5 stars plus”

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Posted 2 years ago

“On searching for bike insurance I came across you , so thought I would give you a go. , I’m glad I did , very satisfied with the results.”

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Posted 2 years ago

“My go-to for bike insurance.”

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Posted 2 years ago

“Amazing service”

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Posted 2 years ago

“Competitive quite that ended up being more expensive due to this website autopopulating certain answers - definitely wouldn’t use again”

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Posted 2 years ago

The Bike Insurer is rated 4.7 based on 9,074 reviews